My wacom tablet doesn´t work in ubuntu 12.04

[Salvagluque]

Hi guys,


Besides not being able to shut down my ubuntu system, (here´s the link to the tread http://ubuntuforums.org/showthread.p...7#post11908957, I´m also struggling to make ubuntu 12.04 to recognize my wacom tablet, which I been serach high and low on the internet, but with no result. And I mean I looked like for months, tried every tut I could find, which at the time were for the ubuntu 11.10. I have install the grapic wacom tablet app for the management of the tablets and it keeps saying that it doesn´t find any. I also hava a wizardpen tablet, wich works perfectly fine.

the wacom tablet´s model is
ctl470l is a bamboo connect pen tablet.

Any ideas?

[Favux]

Hi Salvagluque,

The Bamboo Connect (Pen) isn't supported by Precise's 3.2 kernel. It is by the 3.3 kernel.

So you need to update your wacom.ko, which is the Wacom kernel driver/module.

You need at least the version in input-wacom-0.12.1. You could use Lekensteyn's PPA for that or compile 0.13.0 as in part I. of the BambooPT HOW TO. A link to the PPA is just above part I.

[Salvagluque]

Thanks man.

this is the one that worked for me
https://launchpad.net/~lekensteyn/+a...blet/+packages

just downloaded the deb package, installed it and restarted the machine.


Thanks.

[Toporagno]

Hi Salvagluque,

The Bamboo Connect (Pen) isn't supported by Precise's 3.2 kernel. It is by the 3.3 kernel.

So you need to update your wacom.ko, which is the Wacom kernel driver/module.

You need at least the version in input-wacom-0.12.1. You could use Lekensteyn's PPA for that or compile 0.13.0 as in part I. of the BambooPT HOW TO. A link to the PPA is just above part I.

Hi Favux,
my wacom tablet isn't also recognized in ubuntu 12.04.
The model is (I think is a graphire) ET-0405-U.
Can you please tell me what I have to do?
Many thanks

[Favux]

Hi Toporagno,

That's an older model and should be supported.

Is it a usb Graphire? Graphire 1 or 2 etc.? What release of Ubuntu are you using?

Please run the following commands in a terminal and post the output:

lusb

xinput list

xsetwacom list

[Toporagno]

Hi Toporagno,

That's an older model and should be supported.

Is it a usb Graphire? Graphire 1 or 2 etc.? What release of Ubuntu are you using?

Please run the following commands in a terminal and post the output:

lusb

xinput list

xsetwacom list

Hi Favux first of all thanks for your reply.
It is a usb Graphire and I'm running Ubuntu 12.04.
Here the results of the commands:

marco@marco-Linux-Ubuntu:~$ lusb
No command 'lusb' found, did you mean:
 Command 'lush' from package 'lush' (universe)
 Command 'lsusb' from package 'usbutils' (main)
lusb: command not found
marco@marco-Linux-Ubuntu:~$ xinput list
⎡ Virtual core pointer                        id=2    [master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer                  id=4    [slave  pointer  (2)]
⎜   ↳ Logitech USB Receiver                       id=9    [slave  pointer  (2)]
⎣ Virtual core keyboard                       id=3    [master keyboard (2)]
    ↳ Virtual core XTEST keyboard                 id=5    [slave  keyboard (3)]
    ↳ Power Button                                id=6    [slave  keyboard (3)]
    ↳ Power Button                                id=7    [slave  keyboard (3)]
    ↳ Philips SPZ2000                             id=8    [slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard                id=10    [slave  keyboard (3)]
marco@marco-Linux-Ubuntu:~$ xsetwacom list
marco@marco-Linux-Ubuntu:~$

maybe you meant lsusb

marco@marco-Linux-Ubuntu:~$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 004: ID 13fe:1d00 Kingston Technology Company Inc. DataTraveler 2.0 1GB/4GB Flash Drive / Patriot Xporter 4GB Flash Drive
Bus 004 Device 002: ID 0471:20d0 Philips (or NXP) 
Bus 005 Device 002: ID 046d:c51b Logitech, Inc. V220 Cordless Optical Mouse for Notebooks
Bus 005 Device 003: ID 03f0:2005 Hewlett-Packard ScanJet 3570c
marco@marco-Linux-Ubuntu:~$

[Favux]

Those are with the Graphire plugged in?

We should be seeing something with the usb cable plugged in. Does the tablet work in another OS or Distro or Ubuntu release?

Look for wacom in lsmod. Check that you have package xorg-xserver-input-wacom installed.

[Toporagno]

Yes the usb cable is plugged in and just to be sure I've also restarted the pc to make sure it was recognized. It works well in XP (Precise Pangoline is my first linux distro).
No entry for wacom in lsmod

marco@marco-Linux-Ubuntu:~$ lsmod
Module                  Size  Used by
parport_pc             32114  0 
ppdev                  12849  0 
bnep                   17830  2 
rfcomm                 38139  0 
bluetooth             158438  10 bnep,rfcomm
binfmt_misc            17292  1 
vesafb                 13516  1 
snd_hda_codec_hdmi     31775  1 
snd_hda_codec_via      46138  1 
snd_hda_intel          32765  5 
snd_hda_codec         109562  3 snd_hda_codec_hdmi,snd_hda_codec_via,snd_hda_intel
snd_usb_audio         101566  1 
snd_pcm                80845  4 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_usb_audio
snd_hwdep              13276  2 snd_hda_codec,snd_usb_audio
snd_usbmidi_lib        24603  1 snd_usb_audio
usbhid                 41906  0 
hid                    77367  1 usbhid
snd_seq_midi           13132  0 
uvcvideo               67203  0 
snd_rawmidi            25424  2 snd_usbmidi_lib,snd_seq_midi
videodev               86588  1 uvcvideo
snd_seq_midi_event     14475  1 snd_seq_midi
snd_seq                51567  2 snd_seq_midi,snd_seq_midi_event
fglrx                2909855  114 
k10temp                12990  0 
snd_timer              28931  2 snd_pcm,snd_seq
snd_seq_device         14172  3 snd_seq_midi,snd_rawmidi,snd_seq
snd                    62064  24 snd_hda_codec_hdmi,snd_hda_codec_via,snd_hda_intel,snd_hda_codec,snd_usb_audio,snd_pcm,snd_hwdep,snd_usbmidi_lib,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
asus_atk0110           17742  0 
soundcore              14635  1 snd
snd_page_alloc         14108  2 snd_hda_intel,snd_pcm
mac_hid                13077  0 
wmi                    18744  0 
sp5100_tco             13495  0 
i2c_piix4              13093  0 
ati_agp                13242  0 
lp                     17455  0 
parport                40930  3 parport_pc,ppdev,lp
uas                    17699  0 
usb_storage            39646  1 
pata_atiixp            12999  0 
pata_marvell           12763  0 
firewire_ohci          40172  0 
firewire_core          56906  1 firewire_ohci
crc_itu_t              12627  1 firewire_core
r8169                  56321  0 
marco@marco-Linux-Ubuntu:~$

How do I check that I have the package xorg-xserver-input-wacom installed?
Sorry I'm totally new to linux

I think I've found the right command

marco@marco-Linux-Ubuntu:~$ dpkg -s xorg-xserver-input-wacom
Package `xorg-xserver-input-wacom' is not installed and no info is available.
Use dpkg --info (= dpkg-deb --info) to examine archive files,
and dpkg --contents (= dpkg-deb --contents) to list their contents.

so I think I need to install it should I use apt-get?

[Favux]

It works well in XP (Precise Pangoline is my first linux distro).

Alright that rules out a hardware problem.

How do I check that I have the package xorg-xserver-input-wacom installed?

Open Software Center (the grocery bag on the taskbar) and search 'wacom' and click on the "show technical packages" at the bottom. It should be installed by default. So unless you did something it should be there.

But with:

No entry for wacom in lsmod

we have likely found the problem. The wacom.ko is the usb kernel module/driver needed for a usb connection to the tablet. On some systems, for whatever reason, it does not auto-load like it should.

To fix that add 'wacom' (without the quotes) to the bottom of the modules file in /etc. You could use:

gksudo gedit /etc/modules

Add 'wacom', Save, Close, and restart.

[Toporagno]

Open Software Center (the grocery bag on the taskbar) and search 'wacom' and click on the "show technical packages" at the bottom. It should be installed by default. So unless you did something it should be there.

It say it's installed

To fix that add 'wacom' (without the quotes) to the bottom of the modules file in /etc. You could use:
Code:
gksudo gedit /etc/modules
Add 'wacom', Save, Close, and restart.

Done but still no change