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Thread: Firefox crashes after upgrading to 12.04

  1. #1
    Join Date
    Apr 2012
    Beans
    10

    Exclamation Firefox crashes after upgrading to 12.04

    Hi all.
    I recently upgraded from Ubuntu 11.10 to Ubuntu 12.04.
    But now my Mozilla Firefox crashes as soon as I start it.
    I have tried purging and re-installing again from Software Centre and also Synaptic Package Manager, but to no avail.
    I am using Gnome 3.4.1 Desktop environment with Ubuntu 12.04(64-bit).

    Following error report gets generated to be sent to Mozilla.

    HTML Code:
    Add-ons: flashaid@lovinglinux.megabyet.net:2.2.3,ubufox@ubuntu.com:2.0.2,globalmenu@ubuntu.com:3.2.3,{972ce4c6-7e08-4474-a285-3208198ce6fd}:12.0
    BuildID: 20120423122928
    CrashTime: 1335782151
    EMCheckCompatibility: true
    Email: amit112amit@yahoo.co.in
    FramePoisonBase: 7ffffffff0dea000
    FramePoisonSize: 4096
    InstallTime: 1335552689
    ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 12273
    StartupTime: 1335782149
    Theme: classic/1.0
    Throttleable: 1
    Vendor: Mozilla
    Version: 12.0
    
    This report also contains technical information about the state of the application when it crashed.
    Please help me install Mozilla Firefox.

    Regards,
    amit112amit

  2. #2
    Join Date
    Nov 2004
    Location
    Maine
    Beans
    2,397
    Distro
    Ubuntu 20.04 Focal Fossa

    Re: Firefox crashes after upgrading to 12.04

    you can try this go to your home folder , select view hidden files and delete the .mozilla directory. then re-install Firefox see if that helps.
    Wireless script
    Dave
    Registered Linux User #462608
    Morse Code an early Digital Mode.

  3. #3
    Join Date
    Apr 2012
    Beans
    10

    Re: Firefox crashes after upgrading to 12.04

    Thanks a lot, Dave.
    Its working now.

    Regards,
    amit112amit

  4. #4
    Join Date
    Nov 2004
    Location
    Maine
    Beans
    2,397
    Distro
    Ubuntu 20.04 Focal Fossa

    Re: Firefox crashes after upgrading to 12.04

    Quote Originally Posted by amit112amit View Post
    Thanks a lot, Dave.
    Its working now.

    Regards,
    amit112amit
    your welcome please take the time to mark thread as solved
    Wireless script
    Dave
    Registered Linux User #462608
    Morse Code an early Digital Mode.

  5. #5
    Join Date
    Apr 2012
    Beans
    10

    Smile Re: Firefox crashes after upgrading to 12.04

    Yes... I just did that.
    This is first time I have asked for help on the forum.
    And it was great that I did!

    Thanks again.

  6. #6
    Join Date
    Aug 2008
    Beans
    15

    Re: Firefox crashes after upgrading to 12.04

    but wouldn't that delete all personal preferences/settings?
    (I'm having the same problem)

  7. #7
    Join Date
    Apr 2012
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    10

    Re: Firefox crashes after upgrading to 12.04

    Yes it will delete preferences and settings.
    But I did not have much except a few add-ons.

    - amit112amit

  8. #8
    Join Date
    Aug 2008
    Beans
    15

    Re: Firefox crashes after upgrading to 12.04

    is there way a to do this without causing collateral damage?

  9. #9
    Join Date
    Apr 2012
    Beans
    10

    Re: Firefox crashes after upgrading to 12.04

    I am sorry. I am not an ubuntu expert.
    I have already marked this thread as solved.
    May be you can start a new thread. Surely some experts will come to your rescue.
    - amit112amit

  10. #10
    Join Date
    Feb 2011
    Location
    Somewhere...
    Beans
    1,555
    Distro
    Ubuntu 14.10 Utopic Unicorn

    Re: Firefox crashes after upgrading to 12.04

    Quote Originally Posted by kc1di View Post
    you can try this go to your home folder , select view hidden files and delete the .mozilla directory. then re-install Firefox see if that helps.
    Is that a little draconian? You can simply start Firefox in safe mode.

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