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Thread: Firefox: System76 untrusted connection

  1. #1
    Join Date
    Apr 2005
    Location
    USA
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    Hidden!
    Distro
    Ubuntu Development Release

    Firefox: System76 untrusted connection

    I always visit System76 frequently to fantasize what will be my next purchase.

    Today, upon visiting system76, I found that Firefox considers System 76 to be untrustworthy because of invalid security certificate:

    This is what shows in Firefox:


    This Connection is Untrusted


    You have asked Firefox to connect
    securely to www.system76.com, but we can't confirm that your connection is secure.
    Normally, when you try to connect securely,
    sites will present trusted identification to prove that you are
    going to the right place. However, this site's identity can't be verified.



    What Should I Do?

    If you usually connect to
    this site without problems, this error could mean that someone is
    trying to impersonate the site, and you shouldn't continue.

    Technical Details
    www.system76.com uses an invalid security certificate.

    The certificate is not trusted because it is self-signed.
    The certificate is only valid for exodus76

    (Error code: sec_error_untrusted_issuer)
    So, this is just a heads-up.

  2. #2
    Join Date
    Aug 2008
    Location
    Brazil
    Beans
    12,497
    Distro
    Ubuntu Studio 12.04 Precise Pangolin

    Re: Firefox: System76 untrusted connection

    Which version of Firefox are you using?

  3. #3
    Join Date
    Apr 2005
    Location
    USA
    Beans
    Hidden!
    Distro
    Ubuntu Development Release

    Re: Firefox: System76 untrusted connection

    Firefox 7.0.1.

    Looks like System 76 staff fixed the issue. It is working today. yay!

  4. #4
    Join Date
    Oct 2007
    Location
    Aurora, CO
    Beans
    2,564
    Distro
    Ubuntu

    Re: Firefox: System76 untrusted connection

    You'll want to make sure that you aren't using a plugin that forces HTTPS connections. The public areas of our site aren't set up for SSL, and while we do use it exclusively on any pages containing sensitive customer information, other areas (like the system specs pages) don't. Forcing https on these pages will throw an error.
    Ian Santopietro - System76 Technical Support.
    Open a Support Ticket!
    Ask a Sales Question!

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