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Thread: Email Client just quit sending mail...

  1. #1
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    Email Client just quit sending mail...

    I found several threads concerning the Evolution email client and problems associated with it, but none seemed to help with my problem. I have 7 different email accounts set up on this machine that Evolution checks and is set up to put the incomming mail in separate folders. It has worked very well for well over a year now without a hickup until yesterday. It now refuses to send outgoing mail to any account. (I use 2 mail servers, one provided by my ISP with 3 associated accounts, the other 4 are from a webspace provider where I own a domain.)

    I'm running Ubuntu 10.04 and have since it was released. The only thing I've added recently was File Backup Manager and had a problem setting it up and posted this thread http://ubuntuforums.org/showthread.php?t=1873386 I have since removed the software to see if that would cure the problem, but it did not help.

    Most of the problem "fixes" I can find for problems with Evolution recommend simply changing over to Thunderbird for an email client, so last night I installed and set up this new client. It too receives mail just fine, but refuses to send it at all. I am reluctant to change clients, due to the large amount of archived information I have stored in various folders. (Almost 1GB) But since Thunderbird gives the same symptoms as Evolution it seems they are suffering from a common problem with this machine.

    As an afterthought, my Lady has accounts with both these same providers and they work flawlessly on her windoz boxes using Outlook Express over this home network using the same wireless connection. And my accounts will also send just fine using their respective webmail clients.

    The only error I receive is: Could not connect to smtp.gmail.com: Connection timed out

  2. #2
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    Re: Email Client just quit sending mail...

    Page #2... I have set up another PC using Ubuntu with the Evolution and Thunderbird clients... I get the same results with this machine as I was getting with the laptop... Receives fine, just won't send. I also tried completely turning OFF the firewalls in the modem and router and that didn't help either. I also tried removing the OpenDNS name-server addresses and going back to those provided by my ISP. Same result...

    Running out of options...

  3. #3
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    Re: Email Client just quit sending mail...

    Quote Originally Posted by JoeFriday49 View Post
    .........
    The only error I receive is: Could not connect to smtp.gmail.com: Connection timed out
    Code:
    telnet smtp.gmail.com 25
    Regards, David.
    Please use the Forum search and Wiki search for immediate help
    Please mark your thread as Solved when appropriate
    New to technical forums?: How To Ask Questions The Smart Way

  4. #4
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    Re: Email Client just quit sending mail...

    Quote Originally Posted by dcstar View Post
    Code:
    telnet smtp.gmail.com 25
    Yields:
    joefriday49@joefriday49-laptop:~$ telnet smtp.gmail.com 25
    Trying 209.85.225.109...
    Trying 209.85.225.108...
    telnet: Unable to connect to remote host: Connection timed out
    joefriday49@joefriday49-laptop:~$

    Guess that means the DNS isn't resolving?... It works fine on her windoz boxes through the same network... I also tried reverting back to my old ISP's DNS settings and that didn't work either...

  5. #5
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    Re: Email Client just quit sending mail...

    Quote Originally Posted by JoeFriday49 View Post
    Yields:
    joefriday49@joefriday49-laptop:~$ telnet smtp.gmail.com 25
    Trying 209.85.225.109...
    Trying 209.85.225.108...
    telnet: Unable to connect to remote host: Connection timed out
    joefriday49@joefriday49-laptop:~$

    Guess that means the DNS isn't resolving?... It works fine on her windoz boxes through the same network... I also tried reverting back to my old ISP's DNS settings and that didn't work either...
    An IP address means DNS is resolving - but those IP addresses listed seem bogus.

    smtp.gmail.com on my system resolves to the following:
    Code:
    Source	TTL	Address Type	Record Type1	Resolution
    smtp.gmail.com.	8	IN	CNAME	gmail-smtp-msa.l.google.com.
    gmail-smtp-msa.l.google.com.	127	IN	A	74.125.127.109
    gmail-smtp-msa.l.google.com.	127	IN	A	74.125.127.108
    Last edited by dcstar; November 5th, 2011 at 12:53 AM.
    Regards, David.
    Please use the Forum search and Wiki search for immediate help
    Please mark your thread as Solved when appropriate
    New to technical forums?: How To Ask Questions The Smart Way

  6. #6
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    Re: Email Client just quit sending mail...

    I ran a Traceroute on smtp.gmail.com and got a blast of stuff that took a couple of minutes to finish... I can understand how something can be wrong and I'm getting misdirected looking for the mail server, but why would the windows boxes find it just fine running Outlook Express?

    Here's the traceroute output:
    joefriday49@joefriday49-laptop:~$ traceroute smtp.gmail.com
    traceroute to smtp.gmail.com (209.85.225.109), 30 hops max, 60 byte packets
    1 192.168.10.1 (192.168.10.1) 9.603 ms 9.661 ms 9.800 ms
    2 192.168.0.1 (192.168.0.1) 12.605 ms 13.265 ms 13.431 ms
    3 * * *
    4 atlngahed11-gi1-2-2.network.tds.net (69.128.249.33) 45.565 ms 55.082 ms 64.706 ms
    5 atlngahed12-gi1-2-3.network.tds.net (64.50.238.26) 52.709 ms 53.321 ms 57.472 ms
    6 google-atlnga.peering.tds.net (64.50.238.234) 84.555 ms 30.180 ms 32.582 ms
    7 72.14.233.56 (72.14.233.56) 34.248 ms 72.14.233.54 (72.14.233.54) 36.593 ms 41.853 ms
    8 72.14.239.91 (72.14.239.91) 60.494 ms 209.85.242.214 (209.85.242.214) 62.250 ms 72.14.239.91 (72.14.239.91) 63.875 ms
    9 72.14.237.130 (72.14.237.130) 66.278 ms 67.734 ms 68.706 ms
    10 209.85.241.22 (209.85.241.22) 81.791 ms 100.078 ms 84.863 ms
    11 209.85.241.35 (209.85.241.35) 86.802 ms 209.85.241.27 (209.85.241.27) 87.599 ms 209.85.241.29 (209.85.241.29) 89.896 ms
    12 66.249.95.138 (66.249.95.138) 67.521 ms * 72.14.239.18 (72.14.239.18) 73.618 ms
    13 iy-in-f109.1e100.net (209.85.225.109) 72.296 ms 74.570 ms 75.698 ms

  7. #7
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    Re: Email Client just quit sending mail...

    Quote Originally Posted by JoeFriday49 View Post
    I ran a Traceroute on smtp.gmail.com and got a blast of stuff that took a couple of minutes to finish... I can understand how something can be wrong and I'm getting misdirected looking for the mail server, but why would the windows boxes find it just fine running Outlook Express?
    .........
    Because they must be using different DNS services.

    Look at the DNS settings on the Linux boxes and compare them to the Windows settings:
    Code:
    cat /etc/resolv.conf
    netstat -rn
    ifconfig
    Last edited by dcstar; November 5th, 2011 at 04:37 AM.
    Regards, David.
    Please use the Forum search and Wiki search for immediate help
    Please mark your thread as Solved when appropriate
    New to technical forums?: How To Ask Questions The Smart Way

  8. #8
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    Re: Email Client just quit sending mail...

    And if that's the problem, you could just try google dns (when it's working):

    http://code.google.com/speed/public-dns/

  9. #9
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    Re: Email Client just quit sending mail...

    Quote Originally Posted by dcstar View Post
    Because they must be using different DNS services.

    Look at the DNS settings on the Linux boxes and compare them to the Windows settings:
    Code:
    cat /etc/resolv.conf
    netstat -rn
    ifconfig
    Here's what I got. Looks like it's simply looking at my router:

    joefriday49@joefriday49-laptop:~$ cat /etc/resolv.conf
    # Generated by NetworkManager
    domain TRENDnet
    search TRENDnet
    nameserver 192.168.10.1


    The next command yielded:

    joefriday49@joefriday49-laptop:~$ netstat -rn
    Kernel IP routing table
    Destination Gateway Genmask Flags MSS Window irtt Iface
    192.168.10.0 0.0.0.0 255.255.255.0 U 0 0 0 wlan0
    169.254.0.0 0.0.0.0 255.255.0.0 U 0 0 0 wlan0
    0.0.0.0 192.168.10.1 0.0.0.0 UG 0 0 0 wlan0


    And the final line gave me:

    joefriday49@joefriday49-laptop:~$ ifconfig
    eth0 Link encap:Ethernet HWaddr 00:1b:38:55:87:3b
    UP BROADCAST MULTICAST MTU:1500 Metric:1
    RX packets:0 errors:0 dropped:0 overruns:0 frame:0
    TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
    collisions:0 txqueuelen:1000
    RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
    Interrupt:18

    lo Link encap:Local Loopback
    inet addr:127.0.0.1 Mask:255.0.0.0
    inet6 addr: ::1/128 Scope:Host
    UP LOOPBACK RUNNING MTU:16436 Metric:1
    RX packets:12 errors:0 dropped:0 overruns:0 frame:0
    TX packets:12 errors:0 dropped:0 overruns:0 carrier:0
    collisions:0 txqueuelen:0
    RX bytes:720 (720.0 B) TX bytes:720 (720.0 B)

    wlan0 Link encap:Ethernet HWaddr 00:1c:26:c7:52:7a
    inet addr:192.168.10.101 Bcast:192.168.10.255 Mask:255.255.255.0
    inet6 addr: fe80::21c:26ff:fec7:527a/64 Scope:Link
    UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
    RX packets:36750 errors:0 dropped:0 overruns:0 frame:0
    TX packets:37732 errors:0 dropped:0 overruns:0 carrier:0
    collisions:0 txqueuelen:1000
    RX bytes:24854700 (24.8 MB) TX bytes:9286242 (9.2 MB)


    What I have done is simply set up all of the email accounts to be handled through a webmail client, which works, it just doesn't solve the problem...

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