USB Broadband no longer working

[LordVeovis]

Today I finished my download of the new 11.10, and as always, I use the live environment to test for any major bugs before install. I didn't see any that would stop me from installing, so I did. Fresh install as of a couple hours ago.

In the Live environment, my USB broadband is recognized and works perfectly. After install and reboot, it is not detected as a modem and therefore I cannot use it to connect to the Internet. LSUSB shows the modem as:

Bus 002 Device 004: ID 1bbb:0000 T & A Mobile Phones

What do I need to to to have Ubuntu recognize it as a modem properly. From my limited research, as I have to reboot to Live USB to use the modem, I have seen that it is likely not switching properly. How can I get it to permanently?

[zayustman]

same problem here!

i have my modem Huawei E156G not detect too. it also happend when i install 11.04 natty, but then i stop using it and getting my self back to 10.10 Maverick coz it works fine. I hope there's any changes in 11.10 Oneiric, but it still the same problem

could someone help us to this bugs/issue??

thanks

[iamnotthemessiah]

same problem here, worked fine in 11.04
lsusb shows it as Huawei Technologies Co., Ltd. E620 USB Modem

ive found out that if i unplug the modem when rebooting/starting and plugging it in when i reach the login screen makes it appear in the network manager after 1-2 minutes after i log in and then i can manually start the connection...very annoying

[alexfish]

suggest using sakis3g
Sakis3G - All-in-one script

sakis3g will expect the data file to be in the /etc/usb_modeswitch.d
can extract the file

sudo su
cd /etc/usb_modeswitch.d
tar xvf /usr/share/usb_modeswitch/configPack.tar

to setup the modem use the terminal

sakis3g setup

keep the system updated

alexfish

[LordVeovis]

suggest using sakis3g
Sakis3G - All-in-one script

sakis3g will expect the data file to be in the /etc/usb_modeswitch.d
can extract the file

sudo su
cd /etc/usb_modeswitch.d
tar xvf /usr/share/usb_modeswitch/configPack.tar

to setup the modem use the terminal

sakis3g setup

keep the system updated

alexfish

Will this get my modem to show in the network manager? If this was just a 'use sakis3g to connect' that doesn't solve my problem and wont entirely work. When I use Sakis3g I am able to connect, however the network manager doesn't think I am connected. If I use the Software Manager it will not let me install new programs as Ubuntu is not aware that I am online. At least that is what it seems like.

[pdc]

so for the first poster

the ID shows the device has not flipped ....ie still seen as a virtual CD-ROM device;

# Alcatel X200/X200L/X060S
ATTRS{idVendor}=="1bbb", ATTRS{idProduct}=="f000", RUN+="usb_modeswitch '%b/%k'"

is the entry for this device in usb_modeswitch........saying .........if you identify this device, run usb_modeswitch ...........

as alex says, sakis will work as it has usb_modeswitch built-in;

........ so either one installs usb_modeswitch or the sakis I guess;

http://www.draisberghof.de/usb_modeswitch/#download

one gets these regressions as "advances" are made..............the early installers of new versions stumble on issues; so that the later installers have a smoother path..........

[LordVeovis]

so for the first poster

the ID shows the device has not flipped ....ie still seen as a virtual CD-ROM device;



is the entry for this device in usb_modeswitch........saying .........if you identify this device, run usb_modeswitch ...........

as alex says, sakis will work as it has usb_modeswitch built-in;

........ so either one installs usb_modeswitch or the sakis I guess;

http://www.draisberghof.de/usb_modeswitch/#download

one gets these regressions as "advances" are made..............the early installers of new versions stumble on issues; so that the later installers have a smoother path..........

usb_modeswitch is already installed. I want to know how to make it switch my device properly. I know it is possible, I just don't know how to do that.

[zayustman]

My modem Huawei E156G but in lsusb detection looks like :

lsusb

Bus 002 Device 003: ID 12d1:1003 Huawei Technologies Co., Ltd. E220 HSDPA Modem / E230/E270 HSDPA/HSUPA Modem

[pdc]

to LordVeovis

Josh (usb_modeswitch) would suggest

http://www.draisberghof.de/usb_modeswitch/#trouble

.......coz if usb_modeswitch is installed; and running;

.....it should flip your device

to zayustman:

can you copy and paste this command into a terminal and see if you get any ttyUSB0 or such response

dmesg | grep tty

[LordVeovis]

In the log it looks like it thinks it is switching it... not sure it is tho. Here is the output.

USB_ModeSwitch log from Sun Oct 16 15:18:06 2011

Using global config file: /etc/usb_modeswitch.conf

Raw args from udev: /2-7:1.0

Bus ID for device not given by udev.
 Trying to determine it from kernel name (2-7:1.0) ...

USB dir exists: /sys/bus/usb/devices/2-7

SCSI dir exists: /sys/bus/usb/devices/2-7
Warning: SCSI attribute "vendor" not readable.
Warning: SCSI attribute "model" not readable.
Warning: SCSI attribute "rev" not readable.
----------------
USB values from sysfs:
  idVendor	1bbb
  idProduct	f000
  manufacturer	USBModem
  product	HSPA Data Card
  serial	1234567890ABCDEF
  bNumConfigurations	1
----------------
bNumConfigurations is 1 - don't check for active configuration
Found packed config collection /usr/share/usb_modeswitch/configPack.tar.gz
Searching entries named: /usr/share/usb_modeswitch/1bbb:f000*
Searching overriding entries named: /etc/usb_modeswitch.d/1bbb:f000*
SCSI attributes not needed, moving on.

Using overriden config 1bbb:f000 from collection /etc/usb_modeswitch.d
! matched, now switching
 (running command: /usr/sbin/usb_modeswitch -I -W -D -c /etc/usb_modeswitch.d/1bbb:f000 -u -1 2>&1)

Verbose debug output of usb_modeswitch and libusb follows
(Note that some USB errors are expected in the process)
--------------------------------

Reading config file: /etc/usb_modeswitch.d/1bbb:f000

 * usb_modeswitch: handle USB devices with multiple modes
 * Version 1.1.9 (C) Josua Dietze 2011
 * Based on libusb0 (0.1.12 and above)

 ! PLEASE REPORT NEW CONFIGURATIONS !

DefaultVendor=  0x1bbb
DefaultProduct= 0xf000
TargetVendor=   0x1bbb
TargetProduct=  not set
TargetClass=    not set
TargetProductList="0000,0017"

DetachStorageOnly=0
HuaweiMode=0
SierraMode=0
SonyMode=0
GCTMode=0
KobilMode=0
SequansMode=0
MobileActionMode=0
CiscoMode=0
MessageEndpoint=  not set
MessageContent="55534243123456788000000080000606f50402527000000000000000000000"
NeedResponse=0
ResponseEndpoint= not set
Interface=0x00

InquireDevice disabled
Success check enabled, max. wait time 20 seconds
System integration mode enabled


Looking for target devices ...
  searching devices, found USB ID 1d6b:0001
  searching devices, found USB ID 1d6b:0001
  searching devices, found USB ID 1d6b:0001
  searching devices, found USB ID 1d6b:0001
  searching devices, found USB ID 1d6b:0001
  searching devices, found USB ID 1d6b:0001
  searching devices, found USB ID 1bbb:f000
   found matching vendor ID
  searching devices, found USB ID 046d:09b8
  searching devices, found USB ID 1d6b:0002
  searching devices, found USB ID 1d6b:0002
 No devices in target mode or class found
Looking for default devices ...
  searching devices, found USB ID 1d6b:0001
  searching devices, found USB ID 1d6b:0001
  searching devices, found USB ID 1d6b:0001
  searching devices, found USB ID 1d6b:0001
  searching devices, found USB ID 1d6b:0001
  searching devices, found USB ID 1d6b:0001
  searching devices, found USB ID 1bbb:f000
   found matching vendor ID
   found matching product ID
   adding device
  searching devices, found USB ID 046d:09b8
  searching devices, found USB ID 1d6b:0002
  searching devices, found USB ID 1d6b:0002
 Found devices in default mode, class or configuration (1)
Accessing device 005 on bus 002 ...
Skipping the check for the current configuration
Using endpoints 0x01 (out) and 0x81 (in)

USB description data (for identification)
-------------------------
Manufacturer: USBModem
     Product: HSPA Data Card
  Serial No.: 1234567890ABCDEF
-------------------------
Looking for active driver ...
 OK, driver found ("usb-storage")
 OK, driver "usb-storage" detached
Setting up communication with interface 0
Using endpoint 0x01 for message sending ...
Trying to send message 1 to endpoint 0x01 ...
 OK, message successfully sent
Resetting response endpoint 0x81
Resetting message endpoint 0x01

Checking for mode switch (max. 20 times, once per second) ...
 Searching for target devices ...
  searching devices, found USB ID 1d6b:0001
  searching devices, found USB ID 1d6b:0001
  searching devices, found USB ID 1d6b:0001
  searching devices, found USB ID 1d6b:0001
  searching devices, found USB ID 1d6b:0001
  searching devices, found USB ID 1d6b:0001
  searching devices, found USB ID 1bbb:0000
   found matching vendor ID
   found matching product ID from list
  searching devices, found USB ID 046d:09b8
  searching devices, found USB ID 1d6b:0002
  searching devices, found USB ID 1d6b:0002

Found target device, now opening

Found target device 006 on bus 002

Target device description data
-------------------------
Manufacturer: USBModem
     Product: HSPA Data Card
  Serial No.: 1234567890ABCDEF
-------------------------
 Found correct target device

Mode switch succeeded. Bye.

ok:no_data
--------------------------------
(end of usb_modeswitch output)

USB dir exists: /sys/bus/usb/devices/2-7
Driver module is "option", ID PATH is /sys/bus/usb-serial/drivers/option1
Now checking for newly created serial devices ...
 no new serial devices found
Device not in bind_list
Driver was loaded already
Trying to add ID to driver "option"
 ID added to driver; check for new devices in /dev
 still no new serial devices found
Checking for AVOID_RESET_QUIRK attribute
 AVOID_RESET_QUIRK activated

All done, exiting

After further reading of this it looks like it is switching, but failing to find the serial device afterwards. Any thoughts?