Problem with rtl8191seVA

[neclepsio]

Hi everyone,
I have a rtl8191seva wireless card on my laptop.
It worked out of the box with ubuntu 11.04, but the connection dropped often.
Reading variuos forums, I tried (with no success) to install the realtek driver and ndiswrapper. With each the card did not work at all.
Now I removed both and I have no wireless support. The card does not even turn on using the switch on the keyboard.

Can anybody please help me?

Thank you,
Ignazio

[wildmanne39]

Hi, please run these commands in a terminal and post the results here:

sudo lshw -C network

lspci -nn | grep 0280

iwconfig

rfkill list all

lsmod

by clicking on new reply and click # and paste the information between the brackets.
Thank you

[neclepsio]

Thank you. The results are:

sudo lshw -C network

  *-network UNCLAIMED
       description: Network controller
       product: RTL8191SEvA Wireless LAN Controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:02:00.0
       version: 10
       width: 32 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: latency=0
       resources: ioport:7000(size=256) memory:98800000-98803fff
  *-network
       description: Ethernet interface
       product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:85:00.0
       logical name: eth0
       version: 02
       serial: d8:d3:85:27:d5:cf
       size: 100Mbit/s
       capacity: 100Mbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full ip=192.168.1.130 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s
       resources: irq:45 ioport:2000(size=256) memory:90410000-90410fff memory:90400000-9040ffff memory:90420000-9043ffff

lspci -nn | grep 0280

02:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8191SEvA Wireless LAN Controller [10ec:8171] (rev 10)

iwconfig

lo        no wireless extensions.

eth0      no wireless extensions.

vboxnet0  no wireless extensions.

rfkill list all

0: hp-wifi: Wireless LAN
	Soft blocked: no
	Hard blocked: no

lsmod

Module                  Size  Used by
snd_hrtimer            12680  1 
binfmt_misc            13213  1 
vboxnetadp             13323  0 
vboxnetflt             27855  0 
vboxdrv               219250  2 vboxnetadp,vboxnetflt
parport_pc             32111  0 
ppdev                  12849  0 
dm_crypt               22463  0 
snd_hda_codec_hdmi     27535  1 
snd_hda_codec_idt      60537  1 
snd_hda_intel          24113  2 
snd_hda_codec          90901  3 snd_hda_codec_hdmi,snd_hda_codec_idt,snd_hda_intel
snd_hwdep              13274  1 snd_hda_codec
snd_pcm                80042  3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
snd_seq_midi           13132  0 
snd_rawmidi            25269  1 snd_seq_midi
snd_seq_midi_event     14475  1 snd_seq_midi
snd_seq                51291  3 snd_seq_midi,snd_seq_midi_event
snd_timer              28659  3 snd_hrtimer,snd_pcm,snd_seq
snd_seq_device         14110  3 snd_seq_midi,snd_rawmidi,snd_seq
snd                    55295  15 snd_hda_codec_hdmi,snd_hda_codec_idt,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
hp_wmi                 13418  0 
sparse_keymap          13666  1 hp_wmi
soundcore              12600  1 snd
snd_page_alloc         14073  2 snd_hda_intel,snd_pcm
uvcvideo               66851  0 
videodev               75143  1 uvcvideo
joydev                 17322  0 
ndiswrapper           192828  0 
psmouse                73312  0 
lp                     13349  0 
serio_raw              12990  0 
parport                36746  3 parport_pc,ppdev,lp
usbhid                 41704  0 
hid                    77084  1 usbhid
i915                  451033  4 
drm_kms_helper         40745  1 i915
drm                   184164  5 i915,drm_kms_helper
ahci                   21591  3 
libahci                25548  1 ahci
i2c_algo_bit           13184  1 i915
video                  18951  1 i915
r8169                  42534  0

[praseodym]

Hi,

this card normally works with the native driver. Can you show:

modinfo r8192se_pci | egrep 'versi|filen'
locate r8192se_pci | grep lib
dmesg | egrep 'ndis|r8|rtl8|switch|radio'

What kind of laptop is that?

[wildmanne39]

Hi, I have been doing a lot of searching to find the driver you need from realtek, here is the link.

It is the second driver in the list.
http://www.realtek.com.tw/DOWNLOADS/...&GetDown=false

Here is a link for installing your driver it is a little different then the one listed here but the procedure for install should be the same.
http://ubuntuforums.org/showthread.p...ireless&page=9
If you need more help just ask.
Thank you

[neclepsio]

Hi,

this card normally works with the native driver. Can you show:

modinfo r8192se_pci | egrep 'versi|filen'
locate r8192se_pci | grep lib
dmesg | egrep 'ndis|r8|rtl8|switch|radio'

What kind of laptop is that?

It's a hp 620. The card worked (badly), before I installed the driver from Realtek and removed it for not working at all.

The result of the commands is:

neclepsio@neclepsio-HP-620:~$ modinfo r8192se_pci
ERROR: modinfo: could not find module r8192se_pci
neclepsio@neclepsio-HP-620:~$ locate r8192se_pci
/lib/modules/2.6.38-10-generic/kernel/ubuntu/rtl8192se/r8192se_pci.ko
/lib/modules/2.6.38-11-generic/kernel/ubuntu/rtl8192se/r8192se_pci.ko
/lib/modules/2.6.38-8-generic/kernel/ubuntu/rtl8192se/r8192se_pci.ko
neclepsio@neclepsio-HP-620:~$ dmesg | egrep 'ndis|r8|rtl8|switch|radio'
[    2.095241] r8169 Gigabit Ethernet driver 2.3LK-NAPI loaded
[    2.095267] r8169 0000:85:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[    2.095315] r8169 0000:85:00.0: setting latency timer to 64
[    2.095392] r8169 0000:85:00.0: irq 45 for MSI/MSI-X
[    2.095982] r8169 0000:85:00.0: eth0: RTL8102e at 0xf807e000, d8:d3:85:27:d5:cf, XID 04e00000 IRQ 45
[    2.729386] Console: switching to colour frame buffer device 106x30
[   12.253975] ndiswrapper version 1.56 loaded (smp=yes, preempt=no)
[   12.261922] usbcore: registered new interface driver ndiswrapper
[   15.071438] r8169 0000:85:00.0: eth0: link down
[   15.071445] r8169 0000:85:00.0: eth0: link down
[   16.751937] r8169 0000:85:00.0: eth0: link up
[ 3219.761445] r8169 0000:85:00.0: eth0: link down
[ 3399.809713] r8169 0000:85:00.0: eth0: link up
[ 3402.660528] r8169 0000:85:00.0: eth0: link down
[ 3404.297585] r8169 0000:85:00.0: eth0: link up

Thank you

[neclepsio]

Hi, I have been doing a lot of searching to find the driver you need from realtek, here is the link[...]

Thank you very much, but the problem started installing exactly this driver; so I wanted to go back to the default one.

[wildmanne39]

Hi, at the moment you do not have any driver installed except ndiswrapper we need to remove it first.

sudo apt-get autoremove ndiswrapper

The driver from realtek could not work as long as ndiswrapper or another driver was installed at the same time.

[neclepsio]

Hi, at the moment you do not have any driver installed except ndiswrapper we need to remove it first.

sudo apt-get autoremove ndiswrapper

The driver from realtek could not work as long as ndiswrapper or another driver was installed at the same time.

I already removed ndiswrapper, besides the realtek driver.
In fact:

neclepsio@neclepsio-HP-620:~$ sudo apt-get autoremove ndiswrapper
[sudo] password for neclepsio: 
Reading package lists... Done
Building dependency tree       
Reading state information... Done
E: Unable to locate package ndiswrapper
neclepsio@neclepsio-HP-620:~$

[praseodym]

You have to uninstall ndiswrapper incl. all config-files:

sudo modprobe -rf ndiswrapper
sudo apt-get remove --purge ndiswrapper-common ndiswrapper-utils-1.9 ndisgtk
sudo rm /etc/modprobe.d/ndiswrapper.conf
sudo rm -r /etc/ndiswrapper/* 
sudo depmod -a
sudo modprobe -v r8192se_pci
sudo service network-manager restart