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Thread: Apache Mail Bouncing

  1. #1
    Join Date
    Apr 2009
    Location
    New Zealand
    Beans
    58

    Apache Mail Bouncing

    Hello, email from my client website is bouncing and im getting this error:
    (i have edited out sensitive data)

    Final-Recipient: RFC822; clientemail@clienthostname.co.nz
    Action: failed
    Status: 5.1.1
    Remote-MTA: DNS; mxa.company.co.nz
    Diagnostic-Code: SMTP; 550 Rule imposed mailbox access for clientemail@clienthostname.co.nz refused
    Last-Attempt-Date: Mon, 18 Jul 2011 16:54:58 +1200

    Anyone have any ideas why this is happening? My server can send mail to gmail without any troubles. It just seems trying to go to this clients mail server is get marked as spam?
    Any suggestions on how to fix this?

    Cheers

    Edit: A bit more information


    ----- Transcript of session follows -----
    ... while talking to mxa.company.co.nz.:
    >>> RCPT To:<clientemail@clienthostname.co.nz>
    <<< 550 Rule imposed mailbox access for clientemail@clienthostname.co.nz refused
    550 5.1.1 <clientemail@clienthostname.co.nz>... User unknown
    >>> DATA
    <<< 503 Recipients required

    TO ME that seems like the email address is invalid or does not exist! But the email address does exist!
    I have even sent follow up emails to the client with replies from that email address...

    Could it be
    or because you were trying to reply to a message sent out under a falsified address
    Last edited by ubila; July 20th, 2011 at 01:59 AM.

  2. #2
    Join Date
    Nov 2008
    Location
    Metro Boston
    Beans
    12,684
    Distro
    Kubuntu 14.04 Trusty Tahr

    Re: Apache Mail Bouncing

    Are you reponsible for the mail server that doesn't accept your messages, or is it someone at the client's site? Maybe a conversation with that person will help.

    There could be lots of reasons why they're refusing your mail. Does your server have proper forward and reverse name resolution configured? Is the sending server on a consumer connection with a dynamic address?

    There are so many reasons why people refuse mail these days that it's always best to speak with the mail admin at the remote site to work out a solution.

  3. #3
    Join Date
    Feb 2008
    Location
    Mine goes to 11
    Beans
    3,753

    Re: Apache Mail Bouncing

    maybe your sending IP is "dirty"?
    You can check it's reputation at http://www.spamcop.net/bl.shtml
    Earache, my eye.

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