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Thread: Franklin U600 wireless modem (Sprint aircard)

  1. #11
    Join Date
    Jun 2012
    Beans
    1

    Unhappy Re: Franklin U600 wireless modem (Sprint aircard)

    Quote Originally Posted by mvandemar View Post
    Are you sure kppp uses wvdial?
    Code:
    $ wvidialconf
    The program 'wvdialconf' is not currently installed. You can install it by typing:
    sudo apt-get install wvdial
    $ whereis wvdial
    wvdial:
    $ sudo find / -name "wvdial.conf"
    $
    Here is sudo lsusb with it plugged in:

    Code:
    $ sudo lsusb
    Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 004 Device 002: ID 08ff:1600 AuthenTec, Inc. AES1600
    Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 002 Device 003: ID 1fac:0151  
    Bus 002 Device 002: ID 1a40:0101 TERMINUS TECHNOLOGY INC. 
    Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 001 Device 002: ID 04f2:b008 Chicony Electronics Co., Ltd USB 2.0 Camera
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    And here is it without:

    Code:
    $ sudo lsusb
    Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 004 Device 002: ID 08ff:1600 AuthenTec, Inc. AES1600
    Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 001 Device 002: ID 04f2:b008 Chicony Electronics Co., Ltd USB 2.0 Camera
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

    Annnddd... for no apparent reason it just started working. I have no idea what I did that was different. As I was gathering info I noticed that the 3G light was on, went to Network Manager, did not see what I had done previously but did see an option for a new CDMA, choose that, set it for US and Sprint, and it worked. Great for my assistant (her laptop) but I wish I knew what was different so I could help the next guy who finds this thread and is having issues.

    -Michael

    I am the next guy.

    And I have had the identical problems you described, tried the solutions offered here and elsewhere, and to no avail. I am using the Franklin Wireless U600 but with Virgin Mobile USA rather than Sprint -- but in the U.S. they are partners and use Sprint's towers and technology protocols. I've tried in the Network Manager to configure as Virgin / Helio, Sprint, and as "I don't see my carrier here" and selecting for CDMA.

    Nothing seems to work.

    Try going to www.franklinwireless.com and clicking their Support section. It's a disgrace.

    This is the email I have sent and am awaiting reply on:

    Dear Sirs/Madams,

    I recently acquired a Franklin Wireless broadband USB device through Virgin Mobile USA: The U600 4G/3G (dual CDMA and WiMAX).

    I have tested it, and it works with Windows and Mac. However, I use Linux-based operating systems including Ubuntu and Linux Mint, and it DOES NOT work for me.

    Virgin USA Broadband2Go refuse to offer technical support for Linux users as a matter of policy. Thus, I have spent the past two weeks scouring the Internet for a solution, networking within the vast world of Linux users, reading and posting on forums, etc.

    Although the Support section of your website Franklin Wireless is shockingly and embarrassingly scant, and rife with dead links or redundant loops, I did finally notice in your Blog section:

    "The M600W embedded module supports Windows® 7, Windows Vista®, Windows XP, Linux and Mac OS® X."

    and

    "The U310 modem supports Windows® 7, Windows Vista®, Windows XP, Linux and Mac OS® X."

    I also read with great interest the review -- linked on your website -- to a product review on EVDO Info.

    "Franklin Wireless is very well known for ensuring that their devices are compatible with almost every modern operating system....[T]he U600 is compatible with Windows XP, Windows Vista, Windows 7, Mac OS X 10.5 Leopard, and Mac OS X 10.6 Snow Leopard....While Franklin Wireless also claims that the U600 is compatible with Linux, we were unable to test this as the preview unit that we received didn't include any software or documentation on how to configure the device for any of the popular Linux distributions."

    So it is with great hope that I contact you seeking support for the U600 modem.

    This email I am sending you is a last-ditch effort. If there is some support you can provide for Linux users such as myself, please inform me. Otherwise, I am shipping this product back to Virgin USA for a refund.

    Thank you in advance for your attention to this matter.
    If I receive any useful feedback, I'll pass it along to the forum. The serendipitous functioning of your U600 stick is maddening because that means I can get this to work... somehow. But I've been at it for a couple weeks already.

    Incidentally, while Sprint and Novatel (another Sprint MiFi hardware provider) offer PDF guides for Linux configuration for their products on both websites, and Franklin at least pays lip service to Linux OS, VIRGIN MOBILE USA told me they would not offer any tech support for it, and there is nothing on their home page. So... that kind of sucks... just sayin'

  2. #12
    Join Date
    Aug 2007
    Location
    Freehold, NJ
    Beans
    14
    Distro
    Ubuntu 11.04 Natty Narwhal

    Re: Franklin U600 wireless modem (Sprint aircard)

    I got a Virgin Mobile U600 working on Ubuntu 12.10 with help from the links below. Basically the usb_modeswitch part is omitted from Sprint's instructions found at http://www6.sprint.com/downloads/lin...inux_1.4.2.pdf

    First, plug in your device. Then:

    Code:
    # Remove the usbserial kernel module just in case (doesn't seem to load on startup for me)
    sudo modprobe -r usbserial
    # Activate the usbserial kernel module with proper information
    sudo modprobe usbserial vendor=0x1fac product=0x0151
    # Switch from CD-ROM to modem
    sudo usb_modeswitch -s 20 -v 0x1fac -p 0x0150 -V 0x1fac -P 0x0151 -M "555342431234567824000000800108df200000000000000000000000000000"
    I then was able to use network manager to set up the ppp connection. For some reason, when I select Virgin Mobile/Helio connection from the dropdown, it often fails the first time but then succeeds on the following attempt.

    http://www.draisberghof.de/usb_modes..._reference.txt
    http://www.kubuntuforums.net/showthr...m-from-working

    Hope this helps if anyone else is still messing around with this. Next challenge: WiMAX...

  3. #13
    Join Date
    Oct 2012
    Beans
    12

    Smile Re: Franklin U600 wireless modem (Sprint aircard)

    As for me, i just made next steps:

    1. Code:
      sudo nano /etc/usb_modeswitch.d/franklin-u600.conf
    2. Paste the following inside the file:

      Code:
      ########################################################
      # Franklin Wireless U600
      
      DefaultVendor= 0x1fac
      DefaultProduct=0x0150 #my modem has 0150 but not 0151 code
      
      TargetVendor=  0x1fac
      TargetProduct= 0x0151
      
      MessageContent="555342431234567824000000800108df200000000000000000000000000000"
    3. Code:
      sudo usb_modeswitch -c '/etc/usb_modeswitch.d/franklin-u600.conf'


    and modem is switched to right mode.

    but i have a question: how i can connect to the internet? kppp on my PC is glitching

  4. #14
    Join Date
    Aug 2007
    Location
    Freehold, NJ
    Beans
    14
    Distro
    Ubuntu 11.04 Natty Narwhal

    Re: Franklin U600 wireless modem (Sprint aircard)

    I didn't use kppp or anything like Sprint's instructions suggested. Did you try just setting it up in network manager? This worked nicely for me.

  5. #15
    Join Date
    Oct 2012
    Beans
    12

    Question Re: Franklin U600 wireless modem (Sprint aircard)

    Network manager doesn't see modem.
    Code:
    dmesg | grep ttyUSB
    shows me this output:
    Code:
    [ 664.318987] usb 2-1.2.2: GSM modem (1-port) converter now attached to ttyUSB0 [ 664.324402] option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0
    as I understood, Ubuntu see modem, but don't want to connect it to system. Am I right?

  6. #16
    Join Date
    Aug 2007
    Location
    Freehold, NJ
    Beans
    14
    Distro
    Ubuntu 11.04 Natty Narwhal

    Re: Franklin U600 wireless modem (Sprint aircard)

    That's weird. Did you remove and re-insert the usbserial kernel module like I did? Based on your previous post, you'll still have to do that before running usbmodeswitch.

    The output from dmesg | grep ttyUSB after I executed my little script was:
    Code:
    [  340.850436] usb 1-5.2: generic converter now attached to ttyUSB0
    [  340.851748] usb 1-5.2: generic converter now attached to ttyUSB1
    [  340.853145] usb 1-5.2: generic converter now attached to ttyUSB2
    [  340.854493] usb 1-5.2: generic converter now attached to ttyUSB3
    [  340.855894] usb 1-5.2: generic converter now attached to ttyUSB4
    Then, after a few dozen seconds it showed up in Network Manager and I could use it.

    EDIT: Or, all related output of dmesg:
    Code:
    [  235.072128] usb 1-5: new high-speed USB device number 4 using ehci_hcd
    [  235.205428] usb 1-5: New USB device found, idVendor=1a40, idProduct=0101
    [  235.205443] usb 1-5: New USB device strings: Mfr=0, Product=1, SerialNumber=0
    [  235.205454] usb 1-5: Product: USB 2.0 Hub [MTT]
    [  235.206979] hub 1-5:1.0: USB hub found
    [  235.207936] hub 1-5:1.0: 4 ports detected
    [  239.392744] usb 1-5.2: new full-speed USB device number 5 using ehci_hcd
    [  239.486563] usb 1-5.2: New USB device found, idVendor=1fac, idProduct=0150
    [  239.486578] usb 1-5.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
    [  239.486589] usb 1-5.2: Product: USB Micro SD Storage
    [  239.486599] usb 1-5.2: Manufacturer: Franklin Wireless Corp.
    [  239.486608] usb 1-5.2: SerialNumber: 216312009900
    [  239.530669] Initializing USB Mass Storage driver...
    [  239.535098] scsi8 : usb-storage 1-5.2:1.0
    [  239.535491] usbcore: registered new interface driver usb-storage
    [  239.535498] USB Mass Storage support registered.
    [  240.535084] scsi 8:0:0:0: CD-ROM            Franklin Auto-Installer   2.31 PQ: 0 ANSI: 0
    [  240.579030] sr1: scsi3-mmc drive: 0x/0x caddy
    [  240.579629] sr 8:0:0:0: Attached scsi CD-ROM sr1
    [  240.579971] sr 8:0:0:0: Attached scsi generic sg3 type 5
    [  240.736962] usb 1-5.2: reset full-speed USB device number 5 using ehci_hcd
    [  240.912552] usb 1-5.2: reset full-speed USB device number 5 using ehci_hcd
    [  241.088774] usb 1-5.2: reset full-speed USB device number 5 using ehci_hcd
    [  241.264604] usb 1-5.2: reset full-speed USB device number 5 using ehci_hcd
    [  241.432497] usb 1-5.2: reset full-speed USB device number 5 using ehci_hcd
    [  241.608666] usb 1-5.2: reset full-speed USB device number 5 using ehci_hcd
    [  241.784763] usb 1-5.2: reset full-speed USB device number 5 using ehci_hcd
    [  241.960721] usb 1-5.2: reset full-speed USB device number 5 using ehci_hcd
    [  286.241924] usbcore: registered new interface driver usbserial
    [  286.241946] usbcore: registered new interface driver usbserial_generic
    [  286.241960] USB Serial support registered for generic
    [  286.241967] usbserial: USB Serial Driver core
    [  334.666684] usb 1-5.2: usbfs: process 3146 (usb_modeswitch) did not claim interface 0 before use
    [  335.430244] usb 1-5.2: USB disconnect, device number 5
    [  340.748452] usb 1-5.2: new full-speed USB device number 6 using ehci_hcd
    [  340.842029] usb 1-5.2: New USB device found, idVendor=1fac, idProduct=0151
    [  340.842049] usb 1-5.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
    [  340.842061] usb 1-5.2: Product: U600 EVDO Modem 
    [  340.842070] usb 1-5.2: Manufacturer: Franklin Wireless Corp.
    [  340.848798] usbserial_generic 1-5.2:1.0: Generic device with no bulk out, not allowed.
    [  340.848837] usbserial_generic: probe of 1-5.2:1.0 failed with error -5
    [  340.850116] usbserial_generic 1-5.2:1.1: The "generic" usb-serial driver is only for testing and one-off prototypes.
    [  340.850129] usbserial_generic 1-5.2:1.1: Tell linux-usb@vger.kernel.org to add your device to a proper driver.
    [  340.850139] usbserial_generic 1-5.2:1.1: generic converter detected
    [  340.850436] usb 1-5.2: generic converter now attached to ttyUSB0
    [  340.851490] usbserial_generic 1-5.2:1.2: The "generic" usb-serial driver is only for testing and one-off prototypes.
    [  340.851502] usbserial_generic 1-5.2:1.2: Tell linux-usb@vger.kernel.org to add your device to a proper driver.
    [  340.851512] usbserial_generic 1-5.2:1.2: generic converter detected
    [  340.851748] usb 1-5.2: generic converter now attached to ttyUSB1
    [  340.852865] usbserial_generic 1-5.2:1.3: The "generic" usb-serial driver is only for testing and one-off prototypes.
    [  340.852877] usbserial_generic 1-5.2:1.3: Tell linux-usb@vger.kernel.org to add your device to a proper driver.
    [  340.852887] usbserial_generic 1-5.2:1.3: generic converter detected
    [  340.853145] usb 1-5.2: generic converter now attached to ttyUSB2
    [  340.854229] usbserial_generic 1-5.2:1.4: The "generic" usb-serial driver is only for testing and one-off prototypes.
    [  340.854242] usbserial_generic 1-5.2:1.4: Tell linux-usb@vger.kernel.org to add your device to a proper driver.
    [  340.854251] usbserial_generic 1-5.2:1.4: generic converter detected
    [  340.854493] usb 1-5.2: generic converter now attached to ttyUSB3
    [  340.855620] usbserial_generic 1-5.2:1.5: The "generic" usb-serial driver is only for testing and one-off prototypes.
    [  340.855633] usbserial_generic 1-5.2:1.5: Tell linux-usb@vger.kernel.org to add your device to a proper driver.
    [  340.855643] usbserial_generic 1-5.2:1.5: generic converter detected
    [  340.855894] usb 1-5.2: generic converter now attached to ttyUSB4
    [  340.959506] cdc_acm: probe of 1-5.2:1.0 failed with error -16
    [  340.959538] usbcore: registered new interface driver cdc_acm
    [  340.959540] cdc_acm: USB Abstract Control Model driver for USB modems and ISDN adapters
    Last edited by mredding; January 10th, 2013 at 10:31 PM.

  7. #17
    Join Date
    Jun 2009
    Beans
    75

    Re: Franklin U600 wireless modem (Sprint aircard)

    I just got 3G and 4G to work on Ubuntu 12.10 but I'm under Virgin Mobile (uses Sprint's towers).

    Since this the last post in this thread is less than a year old, I decided to link the thread with answers:

    http://ubuntuforums.org/showthread.php?t=2078478

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