suspend, hibernate, resart, shutdown getting stuck

**ameseisch** · June 5th, 2011

My hardware is an ideapad s205. Ubuntu 11.04 up and going, but trying to work through some issues. wifi, card reader, mic, etc.

Probably the biggest pain at the moment is that shutdown, restart, hibernate, and suspend don't work. It gets stuck. The fan just runs full blast, and the only way to get out of it is to hard shut down by holding the power button.

On shutdown sometimes text is displayed on screen and it says something like 'trying to interrupt ...'

I am not sure where to start in trying to solve this issue.

**ameseisch** · June 5th, 2011

looking around I stumbled upon some log files in /var/log/

pm-suspend.log has this bit in it... does that give anyone any hints?

Code:

Running hook /usr/lib/pm-utils/sleep.d/49bluetooth suspend suspend:

/usr/lib/pm-utils/sleep.d/49bluetooth suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/55NetworkManager suspend suspend:
Having NetworkManager put all interaces to sleep...Failed.

/usr/lib/pm-utils/sleep.d/55NetworkManager suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/60_wpa_supplicant suspend suspend:
Failed to connect to wpa_supplicant - wpa_ctrl_open: No such file or directory

**matt_symes** · June 5th, 2011

Hi

Open a terminal and type

Code:

sudo lshw -C network

Enter your password. It will not be echoed to the screen. This is normal.

Post back the results here. It will tell us what drivers your network cards are using.

It might be a case of unloading them before suspending.

Kind regards

**ameseisch** · June 5th, 2011

Code:

PCI (sysfs)  


  *-network               
       description: Ethernet interface
       product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: eth0
       version: 05
       serial: f0:de:f1:59:7a:bc
       size: 10Mbit/s
       capacity: 100Mbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half latency=0 link=no multicast=yes port=MII speed=10Mbit/s
       resources: irq:40 ioport:1000(size=256) memory:f0004000-f0004fff memory:f0000000-f0003fff
  *-network
       description: Wireless interface
       product: AR9285 Wireless Network Adapter (PCI-Express)
       vendor: Atheros Communications Inc.
       physical id: 0
       bus info: pci@0000:03:00.0
       logical name: wlan0
       version: 01
       serial: 68:a3:c4:65:d0:c7
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=ath9k driverversion=2.6.38-8-generic firmware=N/A ip=192.168.1.8 latency=0 link=yes multicast=yes wireless=IEEE 802.11bgn
       resources: irq:18 memory:f0100000-f010ffff

**matt_symes** · June 5th, 2011

Hi

Try this. Open a terminal and type

Code:

sudo modprobe -r ath9k

Enter your password. It will not be echoed to the screen. This is normal.

You will lose internet connectivity as you have unloaded the driver.

Try to suspend the PC.

Wake up from suspend and type

Code:

sudo modprobe ath9k

to reload the driver and get internet connectivity. Did that suspend and resume successfully ?

Kind regards

**ameseisch** · June 5th, 2011

No luck. the "sudo modprobe -r ath9k" seemed to work. connection was lost and

Code:

rfkill list all

returned nothing, but suspend still got stuck.

**matt_symes** · June 5th, 2011

Hi

Can you post the /var/log/pm-suspend.log file again after that last attempt and can you also post the tail of /var/log/syslog ( the part containing information about that last suspend attempt).

That may give more clues as to what is happening.

Kind regards

**ameseisch** · June 5th, 2011

here is the pm-suspend.log:

Code:

Initial commandline parameters: 
Sat Jun  4 21:19:28 CDT 2011: Running hooks for suspend.
Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend:

/usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend:
Linux ideapad 2.6.38-8-generic #42-Ubuntu SMP Mon Apr 11 03:31:24 UTC 2011 x86_64 x86_64 x86_64 GNU/Linux
Module                  Size  Used by
cryptd                 20510  0 
aes_x86_64             17208  0 
aes_generic            38279  1 aes_x86_64
parport_pc             36959  0 
ppdev                  17113  0 
arc4                   12529  0 
binfmt_misc            17565  1 
snd_hda_codec_conexant    57511  1 
joydev                 17606  0 
snd_hda_codec_hdmi     28103  1 
snd_hda_intel          33211  2 
snd_hda_codec         103804  3 snd_hda_codec_conexant,snd_hda_codec_hdmi,snd_hda_intel
snd_hwdep              13604  1 snd_hda_codec
snd_pcm                96625  3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
fglrx                2739144  131 
psmouse                73535  0 
snd_seq_midi           13324  0 
serio_raw              13166  0 
snd_rawmidi            30486  1 snd_seq_midi
snd_seq_midi_event     14899  1 snd_seq_midi
snd_seq                61621  2 snd_seq_midi,snd_seq_midi_event
snd_timer              29602  2 snd_pcm,snd_seq
snd_seq_device         14462  3 snd_seq_midi,snd_rawmidi,snd_seq
uvcvideo               72195  0 
nls_iso8859_1          12713  1 
nls_cp437              16991  1 
ideapad_laptop         13494  0 
vfat                   21708  1 
videodev               82052  1 uvcvideo
fat                    61374  1 vfat
snd                    67382  14 snd_hda_codec_conexant,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
v4l2_compat_ioctl32    17078  1 videodev
sparse_keymap          13898  1 ideapad_laptop
video                  19438  0 
k10temp                13119  0 
sp5100_tco             13744  0 
i2c_piix4              13303  0 
soundcore              12680  1 snd
snd_page_alloc         18529  2 snd_hda_intel,snd_pcm
lp                     17825  0 
parport                46458  3 parport_pc,ppdev,lp
ahci                   25951  3 
libahci                26642  1 ahci
r8169                  48022  0 
             total       used       free     shared    buffers     cached
Mem:       3646764     947888    2698876          0      42304     340420
-/+ buffers/cache:     565164    3081600
Swap:      3777160          0    3777160

/usr/lib/pm-utils/sleep.d/00logging suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/00powersave suspend suspend:

/usr/lib/pm-utils/sleep.d/00powersave suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/01PulseAudio suspend suspend:
Welcome to PulseAudio! Use "help" for usage information.
>>> >>> Welcome to PulseAudio! Use "help" for usage information.
>>> >>> Welcome to PulseAudio! Use "help" for usage information.
>>> >>> Welcome to PulseAudio! Use "help" for usage information.
>>> >>> Welcome to PulseAudio! Use "help" for usage information.
>>> >>> 
/usr/lib/pm-utils/sleep.d/01PulseAudio suspend suspend: success.
Running hook /etc/pm/sleep.d/10_grub-common suspend suspend:

/etc/pm/sleep.d/10_grub-common suspend suspend: success.
Running hook /etc/pm/sleep.d/10_unattended-upgrades-hibernate suspend suspend:

/etc/pm/sleep.d/10_unattended-upgrades-hibernate suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/49bluetooth suspend suspend:

/usr/lib/pm-utils/sleep.d/49bluetooth suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/55NetworkManager suspend suspend:
Having NetworkManager put all interaces to sleep...Failed.

/usr/lib/pm-utils/sleep.d/55NetworkManager suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/60_wpa_supplicant suspend suspend:
Failed to connect to wpa_supplicant - wpa_ctrl_open: No such file or directory

/usr/lib/pm-utils/sleep.d/60_wpa_supplicant suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/75modules suspend suspend:

/usr/lib/pm-utils/sleep.d/75modules suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/90clock suspend suspend:

/usr/lib/pm-utils/sleep.d/90clock suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/94cpufreq suspend suspend:

/usr/lib/pm-utils/sleep.d/94cpufreq suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/95anacron suspend suspend:
stop: Unknown instance: 

/usr/lib/pm-utils/sleep.d/95anacron suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/95hdparm-apm suspend suspend:

/usr/lib/pm-utils/sleep.d/95hdparm-apm suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/95led suspend suspend:

/usr/lib/pm-utils/sleep.d/95led suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/98video-quirk-db-handler suspend suspend:
ATI Catalyst driver detected, not using quirks.

/usr/lib/pm-utils/sleep.d/98video-quirk-db-handler suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/99video suspend suspend:
kernel.acpi_video_flags = 0

/usr/lib/pm-utils/sleep.d/99video suspend suspend: success.
Sat Jun  4 21:19:32 CDT 2011: performing suspend

looks like the same kinda thing.

here is syslog relevant parts:

Code:

Jun  4 21:19:16 ideapad kernel: [ 2037.626633] wlan0: deauthenticating from c0:3f:0e:9f:28:1c by local choice (reason=3)
Jun  4 21:19:16 ideapad kernel: [ 2037.689106] cfg80211: All devices are disconnected, going to restore regulatory settings
Jun  4 21:19:16 ideapad kernel: [ 2037.689124] cfg80211: Restoring regulatory settings
Jun  4 21:19:16 ideapad kernel: [ 2037.689141] cfg80211: Calling CRDA to update world regulatory domain
Jun  4 21:19:16 ideapad kernel: [ 2037.702722] cfg80211: Ignoring regulatory request Set by core since the driver uses its own custom regulatory domain 
Jun  4 21:19:16 ideapad kernel: [ 2037.702743] cfg80211: World regulatory domain updated:
Jun  4 21:19:16 ideapad kernel: [ 2037.702749] cfg80211:     (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp)
Jun  4 21:19:16 ideapad kernel: [ 2037.702760] cfg80211:     (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
Jun  4 21:19:16 ideapad kernel: [ 2037.702769] cfg80211:     (2457000 KHz - 2482000 KHz @ 20000 KHz), (300 mBi, 2000 mBm)
Jun  4 21:19:16 ideapad kernel: [ 2037.702779] cfg80211:     (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm)
Jun  4 21:19:16 ideapad kernel: [ 2037.702787] cfg80211:     (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
Jun  4 21:19:16 ideapad kernel: [ 2037.702796] cfg80211:     (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
Jun  4 21:19:16 ideapad avahi-daemon[663]: Interface wlan0.IPv6 no longer relevant for mDNS.
Jun  4 21:19:16 ideapad avahi-daemon[663]: Leaving mDNS multicast group on interface wlan0.IPv6 with address fe80::6aa3:c4ff:fe65:d0c7.
Jun  4 21:19:16 ideapad avahi-daemon[663]: Interface wlan0.IPv4 no longer relevant for mDNS.
Jun  4 21:19:16 ideapad avahi-daemon[663]: Leaving mDNS multicast group on interface wlan0.IPv4 with address 192.168.1.8.
Jun  4 21:19:16 ideapad dhclient: receive_packet failed on wlan0: Network is down
Jun  4 21:19:16 ideapad NetworkManager[668]: <info> (wlan0): now unmanaged
Jun  4 21:19:16 ideapad NetworkManager[668]: <info> (wlan0): device state change: 8 -> 1 (reason 36)
Jun  4 21:19:16 ideapad NetworkManager[668]: <info> (wlan0): deactivating device (reason: 36).
Jun  4 21:19:16 ideapad avahi-daemon[663]: Withdrawing address record for fe80::6aa3:c4ff:fe65:d0c7 on wlan0.
Jun  4 21:19:16 ideapad avahi-daemon[663]: Withdrawing address record for 192.168.1.8 on wlan0.
Jun  4 21:19:16 ideapad avahi-daemon[663]: Withdrawing workstation service for wlan0.
Jun  4 21:19:16 ideapad kernel: [ 2037.881216] ath9k 0000:03:00.0: PCI INT A disabled
Jun  4 21:19:16 ideapad kernel: [ 2037.881313] ath9k: Driver unloaded
Jun  4 21:19:16 ideapad wpa_supplicant[850]: Failed to initialize the driver after interface was added.
Jun  4 21:19:16 ideapad wpa_supplicant[850]: CTRL-EVENT-DISCONNECTED bssid=00:00:00:00:00:00 reason=0
Jun  4 21:19:16 ideapad NetworkManager[668]: <info> (wlan0): canceled DHCP transaction, DHCP client pid 2082
Jun  4 21:19:16 ideapad NetworkManager[668]: <info> (wlan0): cleaning up...
Jun  4 21:19:16 ideapad NetworkManager[668]: <info> Unmanaged Device found; state CONNECTED forced. (see http://bugs.launchpad.net/bugs/191889)
Jun  4 21:19:16 ideapad NetworkManager[668]:    SCPlugin-Ifupdown: devices removed (path: /sys/devices/pci0000:00/0000:00:15.2/0000:03:00.0/net/wlan0, iface: wlan0)
Jun  4 21:19:16 ideapad NetworkManager[668]: <info> radio killswitch /sys/devices/pci0000:00/0000:00:15.2/0000:03:00.0/ieee80211/phy0/rfkill2 disappeared
Jun  4 21:19:16 ideapad nm-dispatcher.action: Error in get_property: Method "Get" with signature "ss" on interface "org.freedesktop.DBus.Properties" doesn't exist#012
Jun  4 21:19:16 ideapad wpa_supplicant[850]: Could not read interface wlan0 flags: No such device
Jun  4 21:19:27 ideapad NetworkManager[668]: <info> sleep requested (sleeping: no  enabled: yes)
Jun  4 21:19:27 ideapad NetworkManager[668]: <info> sleeping or disabling...
Jun  4 21:19:27 ideapad NetworkManager[668]: <info> (eth0): now unmanaged
Jun  4 21:19:27 ideapad NetworkManager[668]: <info> (eth0): device state change: 2 -> 1 (reason 37)
Jun  4 21:19:27 ideapad NetworkManager[668]: <info> (eth0): cleaning up...
Jun  4 21:19:27 ideapad NetworkManager[668]: <info> (eth0): taking down device.
Jun  4 21:19:28 ideapad anacron[2514]: Anacron 2.3 started on 2011-06-04
Jun  4 21:19:28 ideapad anacron[2514]: Normal exit (0 jobs run)
Jun  4 21:19:29 ideapad kernel: [ 2050.310242] EXT4-fs (sda2): re-mounted. Opts: errors=remount-ro,commit=0
Jun  4 21:20:45 ideapad kernel: imklog 4.6.4, log source = /proc/kmsg started.
Jun  4 21:20:45 ideapad rsyslogd: [origin software="rsyslogd" swVersion="4.6.4" x-pid="616" x-info="http://www.rsyslog.com"] (re)start
Jun  4 21:20:45 ideapad rsyslogd: rsyslogd's groupid changed to 103
Jun  4 21:20:45 ideapad rsyslogd: rsyslogd's userid changed to 101
Jun  4 21:20:45 ideapad rsyslogd-2039: Could no open output pipe '/dev/xconsole' [try http://www.rsyslog.com/e/2039 ]

**matt_symes** · June 6th, 2011

Hi

I think your suspend, shutdown, hibernate and restart issue may be due to a wifi problem.

Try this.

Code:

sudo service network-manager stop

Try to suspend and resume. Do you still get the problem ?

Kind regards

**ameseisch** · June 7th, 2011

No luck. Suspend still got stuck.

I wonder if there is any chance it could be related to other issues I am having. The internal mic doesn't seem to be working, the wireless hardware switch needs to be dealt with after each startup with a series of commands that I made into a little script on my desktop, and the USB ports don't seem to be able to mount things like cameras nor does the card reader read cards. USB mouse does work though, seems like a mounting issues maybe...

Here is what I use to get the wireless active in case it has any relevance:

Code:

sudo rfkill unblock wifi
sudo rfkill unblock all
sudo modprobe -r acer_wmi

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