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Thread: Ubuntu 11.04 - No sound at all

  1. #1
    Join Date
    May 2009
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    5

    Ubuntu 11.04 - No sound at all

    Hi, I am new to ubuntu and linux. I have just installed ubuntu 11.04 on my lap top (a Itautec infoway n8610 ss) and it works perfectly... except for the sound. I can´t get any sound from my pc, it worked well with my windows vista but it is not working now. I tried to find the driver for the on-board soundcard to, maybe, replace it, but I can't even find it. The sound is not mute, I tried different programs (mp3 players, Internet flash based sites), I used the test function on the sound preferences and nothing. What should I do? It is my final frontier to finally be a linux user...

  2. #2
    Join Date
    Jun 2008
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    8

    Re: Ubuntu 11.04 - No sound at all

    Try to determine the make of your sound card

    Run the following command in a terminal:

    Code:
    aplay -l | grep card
    This will probe your system, filtering lines that include the string 'card'. If you get results when you run this, you should be able to tell what make your sound card is. My results look like:

    Code:
    card 0: Audigy2 [SB Audigy 2 ZS [SB0350]], device 4: p16v [p16v]
    card 1: Intel [HDA Intel], device 0: HDA Generic [HDA Generic]
    If you have an Intel card, one thing that worked for me in the past is this: http://www.webupd8.org/2010/11/fix-h...-no-sound.html

    Finally, if you run the command

    Code:
    sudo lsmod | grep snd
    and see results that look similar to this:

    Code:
    snd_hda_intel          24140  4 
    snd_hda_codec          90901  1 snd_hda_intel
    snd_emu10k1_synth      12964  0 
    snd_emux_synth         33506  1 snd_emu10k1_synth
    snd_seq_virmidi        13309  1 snd_emux_synth
    snd_seq_midi_emul      13482  1 snd_emux_synth
    snd_emu10k1           137068  5 snd_emu10k1_synth
    snd_ac97_codec        105614  1 snd_emu10k1
    ac97_bus               12642  1 snd_ac97_codec
    snd_pcm                80244  6 snd_hda_intel,snd_hda_codec,snd_emu10k1,snd_ac97_codec
    snd_util_mem           13786  2 snd_emux_synth,snd_emu10k1
    snd_hwdep              13274  3 snd_hda_codec,snd_emux_synth,snd_emu10k1
    snd_seq_midi           13132  0 
    snd_rawmidi            25269  3 snd_seq_virmidi,snd_emu10k1,snd_seq_midi
    snd_seq_midi_event     14475  2 snd_seq_virmidi,snd_seq_midi
    snd_seq                51291  5 snd_emux_synth,snd_seq_virmidi,snd_seq_midi_emul,snd_seq_midi,snd_seq_midi_event
    snd_timer              28659  3 snd_emu10k1,snd_pcm,snd_seq
    snd_seq_device         14110  5 snd_emu10k1_synth,snd_emu10k1,snd_seq_midi,snd_rawmidi,snd_seq
    snd                    55295  26 snd_hda_intel,snd_hda_codec,snd_emux_synth,snd_seq_virmidi,snd_emu10k1,snd_ac97_codec,snd_pcm,snd_hwdep,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
    soundcore              12600  1 snd
    snd_page_alloc         14073  3 snd_hda_intel,snd_emu10k1,snd_pcm
    then most likely you're not in for too much of a headache.

    Unmuting

    Also, if you have multiple cards, try going to "Sound Preferences", selecting the "Output" tab, and toggling between your various options.

    You could also try downloading a mixer, like Gnome Mixer, and manually unmuting things. Try different applications.

  3. #3
    Join Date
    May 2008
    Location
    Ohio, USA
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    6,905
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    Ubuntu Gnome 15.04 Vivid Vervet

    Re: Ubuntu 11.04 - No sound at all

    This should get you started:
    https://wiki.ubuntu.com/DebuggingSoundProblems
    No joy? Use the alsa-info-script to provide detailed information.
    Run this command in a terminal:
    Code:
    wget http://www.alsa-project.org/alsa-info.sh -O alsa-info.sh && bash alsa-info.sh
    Choose the upload option and provide a link for the output.
    [Terminal="Applications->Accessories->Terminal"]

  4. #4
    Join Date
    May 2009
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    5

    Re: Ubuntu 11.04 - No sound at all

    Thank you, guys. Problem solved. I can finally rest at peace now... an listen to music!
    I am really grateful to the ubuntu community, for providing the system and helping beginners like myself to get started. Bye!

  5. #5
    Join Date
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    Ubuntu Gnome 15.04 Vivid Vervet

    Re: Ubuntu 11.04 - No sound at all

    Once you sure audio works please mark this thread solved using 'Thread Tools' up top.

  6. #6
    Join Date
    May 2009
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    5

    Re: Ubuntu 11.04 - No sound at all

    Done.
    And thanks again!

  7. #7
    Join Date
    May 2011
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    1

    Re: Ubuntu 11.04 - No sound at all

    What exatly was done to solve your issue? I have a similar issue since upgradeing to 11.04, sound has worked fine on all previous versions. Here is the link to my ALSA info http://www.alsa-project.org/db/?f=16...4a961dfb370a1b

  8. #8
    Join Date
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    Re: Ubuntu 11.04 - No sound at all

    Quote Originally Posted by RoscoPeco View Post
    What exatly was done to solve your issue? I have a similar issue since upgradeing to 11.04, sound has worked fine on all previous versions. Here is the link to my ALSA info http://www.alsa-project.org/db/?f=16...4a961dfb370a1b
    I would imagine the troubleshooting link I posted led him there.
    Try resetting your pulse configuration.
    Using a Terminal="Applications->Accessories->Terminal"
    Code:
    rm -r ~/.pulse ~/.asound* ~/.pulse-cookie 
    sudo rm /etc/asound.conf
    Reboot
    Ignore any 'No such file or directory' errors

  9. #9
    Join Date
    Feb 2008
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    5

    Re: Ubuntu 11.04 - No sound at all

    Lidex, I ran through all the preliminaries and code and nada. Then I tried your link. It spit this report at me. I'm guessing it's the insight needed to correct this issue?

    http://www.alsa-project.org/db/?f=fd...92a25a3b655213

    I'm having all the same symptoms. Any help is greatly appreciated.

    Ah, and I'm equally green when it comes to linux, though I am trying hard. :/
    Last edited by joel.benavidez; May 6th, 2011 at 04:43 AM. Reason: Sucking up

  10. #10
    Join Date
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    Location
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    Ubuntu Gnome 15.04 Vivid Vervet

    Re: Ubuntu 11.04 - No sound at all

    Quote Originally Posted by joel.benavidez View Post
    Lidex, I ran through all the preliminaries and code and nada. Then I tried your link. It spit this report at me. I'm guessing it's the insight needed to correct this issue?

    http://www.alsa-project.org/db/?f=fd...92a25a3b655213

    I'm having all the same symptoms. Any help is greatly appreciated.

    Ah, and I'm equally green when it comes to linux, though I am trying hard. :/
    Try this using a Terminal="Applications->Accessories->Terminal"
    Code:
    echo "options snd-hda-intel model=auto" | sudo tee -a /etc/modprobe.d/alsa-base.conf
    Reboot

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