OK, so I bought this new DVDRW a few months ago, and I was burning a DVD a couple of minutes ago from Windows 7. The burning failed in the middle and now the DVD RW does not read/write any CDs or DVDs. The drive shows up in My Computer and Device Manager says there's nothing wrong with it.

I even tried restarting my computer and tried to boot from Ubuntu Linux but the DVDRW is not working on it either, eventhough it does show up on 'Computer'. So I guess its safe to assume its not a driver problem.

Is there any way to make sure what problem it is? My retailer is not near and I'd prefer to save the trips to get it replaced.

The model of the DVDRW is: