Sorry forgot to give you the sequence of commands that I entered and which finally worked for me.
1. create a mountpoint
mkdir /media/external
2. mount
sudo mount -t vfat /dev/sdb1 /media/external -o uid=1000, gid=100,utf8,dmask=027, fmask=137
Previously I tried unsuccessfully
3. sudo mount -t ntfs-3g /dev/sdb1 /media/external
** Be careful when using options preceded by a " - ". In ntfs-3g, I don't remember if there should be a space between "ntfs" and -3g or not.
Good luck!
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