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Thread: Cannot reach desktop ("Failed to load module "fglrx") after upgrading

  1. #1
    Join Date
    Dec 2008
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    10

    Cannot reach desktop ("Failed to load module "fglrx") after upgrading

    Hi all,

    I just ran the Ubuntu upgrade manager and went along with the suggestion to do a distribution upgrade (to 10.10). Following this, when I start up my laptop, I only reach the command line (no Gnome session).

    If I run "startx", I get:

    ...
    Using system config directory "/usr/share/X11/xorg.conf.d"
    dlopen: /usr/lib/xorg/extra-modules/modules/drivers/fglrx_drv.so: undefined symbol: savedScreenInfo
    (EE) Failed to load /usr/lib/xorg/extra-modules/modules/drivers/fglrx_drv.so
    (EE) Failed to load module "fglrx" (loader failed, 7)
    (EE) No drivers available.

    Fatal server error:
    no screens found
    ...

    Any ideas what to do? The laptop in question is an ACER Aspire 5738ZG (graphics card Radeon HD4570).

    Fredrik

  2. #2
    Join Date
    Dec 2008
    Beans
    10

    Re: Cannot reach desktop ("Failed to load module "fglrx") after upgrading

    I've tried replacing xorg.conf with xorg.conf.failsafe but this results either in a black screen, or a segfault message if I try to startx from recovery mode.

  3. #3
    Join Date
    Apr 2009
    Location
    Rawalpindi, Pakistan
    Beans
    5,666
    Distro
    Ubuntu Gnome Development Release

    Re: Cannot reach desktop ("Failed to load module "fglrx") after upgrading

    Ubuntu no longer uses the xorg.conf. Try to reconfigure your graphics settings by,

    Code:
    cd /etc/X11
    Code:
    sudo cp xorg.conf xorg.conf.old
    Code:
    sudo rm xorg.conf
    Code:
    sudo dpkg-reconfigure -phigh xserver-xorg

  4. #4
    Join Date
    Dec 2008
    Beans
    10

    Re: Cannot reach desktop ("Failed to load module "fglrx") after upgrading

    Quote Originally Posted by sikander3786 View Post
    Ubuntu no longer uses the xorg.conf. Try to reconfigure your graphics settings by,

    Code:
    cd /etc/X11
    Code:
    sudo cp xorg.conf xorg.conf.old
    Code:
    sudo rm xorg.conf
    Code:
    sudo dpkg-reconfigure -phigh xserver-xorg
    Okay, I've done these. The result is that the screen flickers to purple as it usually does, but then I only get a black screen.

  5. #5
    Join Date
    Apr 2009
    Location
    Rawalpindi, Pakistan
    Beans
    5,666
    Distro
    Ubuntu Gnome Development Release

    Re: Cannot reach desktop ("Failed to load module "fglrx") after upgrading

    You mean it is not automatically booting you to the command line any more, only the screen goes black? If so, it is a good sign.

  6. #6
    Join Date
    Dec 2008
    Beans
    10

    Re: Cannot reach desktop ("Failed to load module "fglrx") after upgrading

    Quote Originally Posted by sikander3786 View Post
    You mean it is not automatically booting you to the command line any more, only the screen goes black? If so, it is a good sign.
    Yes. How is it a good sign? It's seems worse to me if I can't even get a command line to work with

    So what's the next step?

  7. #7
    Join Date
    Apr 2009
    Location
    Rawalpindi, Pakistan
    Beans
    5,666
    Distro
    Ubuntu Gnome Development Release

    Re: Cannot reach desktop ("Failed to load module "fglrx") after upgrading

    If you don't see the Grub menu automatically, hold down and press the Shift key at your Bios screen. Now pointing to the first entry, press 'e' to edit it. Using arrow keys, navigate to "quiet & splash" delete them and type "nomodeset" in their place. Press Ctrl + X to continue booting.

    Do you see the desktop now?

  8. #8
    Join Date
    Dec 2008
    Beans
    10

    Re: Cannot reach desktop ("Failed to load module "fglrx") after upgrading

    Nope. The screen flickers. It seems to turn on (purple light), then turns off with 1-second intervals.

  9. #9
    Join Date
    Apr 2009
    Location
    Rawalpindi, Pakistan
    Beans
    5,666
    Distro
    Ubuntu Gnome Development Release

    Re: Cannot reach desktop ("Failed to load module "fglrx") after upgrading

    From the same Grub menu, you can select recovery mode and choose Safe Graphics Mode or something like that. Does that work either?

  10. #10
    Join Date
    Dec 2008
    Beans
    10

    Re: Cannot reach desktop ("Failed to load module "fglrx") after upgrading

    Nope, recovery mode with "failsafeX" gives an error message, including something about a Segmentation fault. The text disappears, so I can't reproduce it here unless it ends up in a log somewhere.

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