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Thread: Installed 10.10 64 bit; does not accept administrator password

  1. #1
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    Feb 2009
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    Ubuntu Mate 18.04 Bionic Beaver

    Installed 10.10 64 bit; does not accept administrator password

    I had 9.04 64-bit with / and /home in separate partitions. Today I used 10.10 alternate install to install a command line system. Then installed gnome-core, synaptic, gparted, and a few other things. Now when I go to System > Administration > Synaptic Package Manager or to Gparted, I am asked for the "administrator password". I type in my password, but it is not accepted. However, from a terminal I can "sudo synaptic", give my password, and install whatever I want. Why is my password not accepted when I use the menu to invoke Synaptic?

  2. #2
    Join Date
    Dec 2008
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    Ubuntu

    Re: Installed 10.10 64 bit; does not accept administrator password

    Quote Originally Posted by entropy1 View Post
    I had 9.04 64-bit with / and /home in separate partitions. Today I used 10.10 alternate install to install a command line system. Then installed gnome-core, synaptic, gparted, and a few other things. Now when I go to System > Administration > Synaptic Package Manager or to Gparted, I am asked for the "administrator password". I type in my password, but it is not accepted. However, from a terminal I can "sudo synaptic", give my password, and install whatever I want. Why is my password not accepted when I use the menu to invoke Synaptic?
    Your password is not accepted for the root password because it is not the root password.

    By default Ubuntu does not create a root account. This used to be a big problem if you needed to use the failsafe boots because they required you to log in as root, and there was no root. This may have been fixed.

    In order for the root password to work, you need to set the password for the root user.
    Things not working for me in Ubuntu64:
    Horizontal scrolling on my mouse. USB to Parallel port adaptors, HP 8200 scanner driver, floppy disks, FAX through network attached multi-function printer.

  3. #3
    Join Date
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    Re: Installed 10.10 64 bit; does not accept administrator password

    But I never created a root account/password. If one has been created inadvertently, can it be deleted, and would that solve the problem?

  4. #4
    Join Date
    May 2009
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    Re: Installed 10.10 64 bit; does not accept administrator password

    entropy1, have the same problem as you running 64 bit.

    Yesterday, most everything seemed to work fine until I applied an update. This update was for 'update-manager' and 'update-manager-core'.

    If I choose synaptic or the run applications (alt + F2), it will ask for a password. My password is rejected; however, when I run synaptic at the terminal it will ask for my password, but is accepted. If I choose "Users and Groups", it will accept my password.

    Does the update-manger work for you? If I choose "Check", it does run, but is grayed-out but never completes to allow me to close the application.

    Something is also strange, when I boot by system, and when I get to the login screen, I don't have a mouse. After entering my password (which is accepted), and when I get into Ubuntu, my mouse pointer appears.

    Not sure what's going on, but home to see some fixed soon.

    If anyone has any advice, it is appreciated.

  5. #5
    Join Date
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    Ubuntu Mate 18.04 Bionic Beaver

    Re: Installed 10.10 64 bit; does not accept administrator password

    Users and Groups works for me.

    Update Manager does not work for me; either from the menu or from a terminal.

    My mouse DOES work at the login screen.

  6. #6
    Join Date
    May 2009
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    Re: Installed 10.10 64 bit; does not accept administrator password

    See if this works for you. Info is here See Upstart jobs cannot be run in a chroot)
    on this page.

    I entered:
    dpkg-divert --local --rename --add /sbin/initctl
    ln -s /bin/true /sbin/initctl

    as root, and now it's accepting my password; however, still have a problem with update-manager, so I have to "kill" it via the System Monitor

  7. #7
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    Ubuntu Mate 18.04 Bionic Beaver

    Re: Installed 10.10 64 bit; does not accept administrator password

    Quote Originally Posted by LarryMi View Post
    See if this works for you. Info is here See Upstart jobs cannot be run in a chroot)
    on this page.

    I entered:
    dpkg-divert --local --rename --add /sbin/initctl
    ln -s /bin/true /sbin/initctl

    as root, and now it's accepting my password; however, still have a problem with update-manager, so I have to "kill" it via the System Monitor
    I tried this, but even after a shutdown and restart, I cannot run synaptic or update-manager from the menu.

  8. #8
    Join Date
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    Ubuntu Mate 18.04 Bionic Beaver

    Re: Installed 10.10 64 bit; does not accept administrator password

    In Virtualbox, I used 10.10 alternate install 32-bit to install a command line system. Then installed gnome-core, synaptic, gparted, and a few other things. I have the same problem as in my original post. I then created another virtual machine using the 10.10 alternate 32-bit to install the regular desktop ubuntu. I didn't have the problem. Then in the first virtual machine, I installed gnome-desktop and my problem went away. This required an addition 166 MB download. Seems like overkill to fix my problem. Maybe there are just one or two items I need to install to fix the problem. Any suggestions?

  9. #9
    Join Date
    May 2009
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    32

    Re: Installed 10.10 64 bit; does not accept administrator password

    I don't have an answer, but still trying to figure out how to solve this.

  10. #10
    Join Date
    May 2009
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    Re: Installed 10.10 64 bit; does not accept administrator password

    I got my mouse working by installing gnome-core, and synaptic to acknowledge by passwords by installing desktop-base.

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