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Thread: 3G HSDPA USB Modem detected as CD Drive

  1. #1
    Join Date
    Jun 2009
    Location
    Trichy, TN, India
    Beans
    17
    Distro
    Ubuntu 10.04 Lucid Lynx

    3G HSDPA USB Modem detected as CD Drive

    I am trying a 3G HSDPA USB Modem inUbuntu 10.04.
    It detects it as a CD Drive.

    When I tried to 'Safely Remove Drive'
    I got the following error:

    Unable to stop drive
    Error detaching: helper exited with exit code 1: Detaching device /dev/sr1
    USB device: /sys/devices/pci0000:00/0000:00:1d.2/usb4/4-2)
    SYNCHRONIZE CACHE: FAILED: No such file or directory
    (Continuing despite SYNCHRONIZE CACHE failure.)
    STOP UNIT: FAILED: No such file or directory
    Output of lsmod |egrep “usb|option” is as follows:

    usb_storage 39425 0
    option 15654 0
    usbserial 33019 1 option
    Output of 'lsusb'

    Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 004 Device 011: ID 1c9e:6061
    Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    A few lines which I think related to this from the output of sudo lsusb -vvv

    Bus 004 Device 009: ID 1c9e:6061
    Device Descriptor:
    bLength 18
    bDescriptorType 1
    bcdUSB 1.10
    bDeviceClass 0 (Defined at Interface level)
    bDeviceSubClass 0
    bDeviceProtocol 0
    bMaxPacketSize0 64
    idVendor 0x1c9e
    idProduct 0x6061
    bcdDevice 0.00
    iManufacturer 1 3G USB Modem ??
    iProduct 2
    iSerial 0
    bNumConfigurations 1
    Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 108
    bNumInterfaces 4
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xa0
    (Bus Powered)
    Remote Wakeup
    MaxPower 500mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 3
    bInterfaceClass 255 Vendor Specific Class
    bInterfaceSubClass 255 Vendor Specific Subclass
    bInterfaceProtocol 255 Vendor Specific Protocol
    iInterface 3 3G Devices
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 3
    Transfer Type Interrupt
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0010 1x 16 bytes
    bInterval 128
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x82 EP 2 IN
    bmAttributes 2
    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0040 1x 64 bytes
    bInterval 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x02 EP 2 OUT
    bmAttributes 2
    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0040 1x 64 bytes
    bInterval 0
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 1
    bAlternateSetting 0
    bNumEndpoints 2
    bInterfaceClass 255 Vendor Specific Class
    bInterfaceSubClass 255 Vendor Specific Subclass
    bInterfaceProtocol 255 Vendor Specific Protocol
    iInterface 3 3G Devices
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x84 EP 4 IN
    bmAttributes 2
    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0040 1x 64 bytes
    bInterval 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x04 EP 4 OUT
    bmAttributes 2
    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0040 1x 64 bytes
    bInterval 0
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 2
    bAlternateSetting 0
    bNumEndpoints 2
    bInterfaceClass 255 Vendor Specific Class
    bInterfaceSubClass 255 Vendor Specific Subclass
    bInterfaceProtocol 255 Vendor Specific Protocol
    iInterface 3 3G Devices
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x86 EP 6 IN
    bmAttributes 2
    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0040 1x 64 bytes
    bInterval 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x06 EP 6 OUT
    bmAttributes 2
    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0040 1x 64 bytes
    bInterval 0
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 3
    bAlternateSetting 0
    bNumEndpoints 2
    bInterfaceClass 8 Mass Storage
    bInterfaceSubClass 6 SCSI
    bInterfaceProtocol 80 Bulk (Zip)
    iInterface 3 3G Devices
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x87 EP 7 IN
    bmAttributes 2
    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0040 1x 64 bytes
    bInterval 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x08 EP 8 OUT
    bmAttributes 2
    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0040 1x 64 bytes
    bInterval 0
    Device Status: 0x0000
    (Bus Powered)
    A few lines which I think related to this from the output of 'dmesg'

    [ 115.244017] usb 4-2: new full speed USB device using uhci_hcd and address 2
    [ 115.405177] usb 4-2: configuration #1 chosen from 1 choice
    [ 115.457192] Initializing USB Mass Storage driver...
    [ 115.457416] scsi4 : SCSI emulation for USB Mass Storage devices
    [ 115.457961] usbcore: registered new interface driver usb-storage
    [ 115.457967] USB Mass Storage support registered.
    [ 115.459988] usb-storage: device found at 2
    [ 115.459992] usb-storage: waiting for device to settle before scanning
    [ 118.448053] usb 4-2: USB disconnect, address 2
    [ 121.912020] usb 4-2: new full speed USB device using uhci_hcd and address 3
    [ 122.095176] usb 4-2: configuration #1 chosen from 1 choice
    [ 122.114623] scsi5 : SCSI emulation for USB Mass Storage devices
    [ 122.114894] usb-storage: device found at 3
    [ 122.114898] usb-storage: waiting for device to settle before scanning
    [ 127.113342] usb-storage: device scan complete
    [ 127.116330] scsi 5:0:0:0: CD-ROM HSDPA MMC Storage 2.31 PQ: 0 ANSI: 2
    [ 127.149281] sr1: scsi-1 drive
    [ 127.149526] sr 5:0:0:0: Attached scsi CD-ROM sr1
    [ 127.149675] sr 5:0:0:0: Attached scsi generic sg2 type 5
    [ 699.032071] usb 4-2: USB disconnect, address 3
    [ 720.252019] usb 4-2: new full speed USB device using uhci_hcd and address 4
    [ 720.413150] usb 4-2: configuration #1 chosen from 1 choice
    [ 720.416311] scsi6 : SCSI emulation for USB Mass Storage devices
    [ 720.416697] usb-storage: device found at 4
    [ 720.416701] usb-storage: waiting for device to settle before scanning
    [ 723.584059] usb 4-2: USB disconnect, address 4
    [ 726.856050] usb 4-2: new full speed USB device using uhci_hcd and address 5
    [ 727.038278] usb 4-2: configuration #1 chosen from 1 choice
    [ 727.060289] scsi7 : SCSI emulation for USB Mass Storage devices
    [ 727.064528] usb-storage: device found at 5
    [ 727.064534] usb-storage: waiting for device to settle before scanning
    [ 732.065363] usb-storage: device scan complete
    [ 732.069352] scsi 7:0:0:0: CD-ROM HSDPA MMC Storage 2.31 PQ: 0 ANSI: 2
    [ 732.100291] sr1: scsi-1 drive
    [ 732.100544] sr 7:0:0:0: Attached scsi CD-ROM sr1
    [ 732.101416] sr 7:0:0:0: Attached scsi generic sg2 type 5
    [10674.088053] usb 4-2: USB disconnect, address 5
    [10688.636032] usb 4-2: new full speed USB device using uhci_hcd and address 6
    [10688.799190] usb 4-2: configuration #1 chosen from 1 choice
    [10688.803191] scsi8 : SCSI emulation for USB Mass Storage devices
    [10688.803369] usb-storage: device found at 6
    [10688.803372] usb-storage: waiting for device to settle before scanning
    [10691.944053] usb 4-2: USB disconnect, address 6
    [10695.172069] usb 4-2: new full speed USB device using uhci_hcd and address 7
    [10695.353464] usb 4-2: configuration #1 chosen from 1 choice
    [10695.380713] scsi9 : SCSI emulation for USB Mass Storage devices
    [10695.382879] usb-storage: device found at 7
    [10695.382884] usb-storage: waiting for device to settle before scanning
    [10700.381614] usb-storage: device scan complete
    [10700.384595] scsi 9:0:0:0: CD-ROM HSDPA MMC Storage 2.31 PQ: 0 ANSI: 2
    [10700.413612] sr1: scsi-1 drive
    [10700.413998] sr 9:0:0:0: Attached scsi CD-ROM sr1
    [10700.416278] sr 9:0:0:0: Attached scsi generic sg2 type 5
    [11508.856072] usb 4-2: USB disconnect, address 7
    [11593.760023] usb 4-2: new full speed USB device using uhci_hcd and address 8
    [11593.922195] usb 4-2: configuration #1 chosen from 1 choice
    [11593.926664] scsi10 : SCSI emulation for USB Mass Storage devices
    [11593.926954] usb-storage: device found at 8
    [11593.926958] usb-storage: waiting for device to settle before scanning
    [11597.144125] usb 4-2: USB disconnect, address 8
    [11600.364017] usb 4-2: new full speed USB device using uhci_hcd and address 9
    [11600.547181] usb 4-2: configuration #1 chosen from 1 choice
    [11600.567654] scsi11 : SCSI emulation for USB Mass Storage devices
    [11600.571125] usb-storage: device found at 9
    [11600.571130] usb-storage: waiting for device to settle before scanning
    [11605.570358] usb-storage: device scan complete
    [11605.573312] scsi 11:0:0:0: CD-ROM HSDPA MMC Storage 2.31 PQ: 0 ANSI: 2
    [11605.603286] sr1: scsi-1 drive
    [11605.603553] sr 11:0:0:0: Attached scsi CD-ROM sr1
    [11605.603714] sr 11:0:0:0: Attached scsi generic sg2 type 5
    [13917.680103] usb 4-2: USB disconnect, address 9
    [14550.796019] usb 4-1: new full speed USB device using uhci_hcd and address 10
    [14550.956163] usb 4-1: configuration #1 chosen from 1 choice
    [14550.959306] scsi12 : SCSI emulation for USB Mass Storage devices
    [14550.959579] usb-storage: device found at 10
    [14550.959583] usb-storage: waiting for device to settle before scanning
    [14554.048071] usb 4-1: USB disconnect, address 10
    [14557.400035] usb 4-1: new full speed USB device using uhci_hcd and address 11
    [14557.580766] usb 4-1: configuration #1 chosen from 1 choice
    [14557.603656] scsi13 : SCSI emulation for USB Mass Storage devices
    [14557.607081] usb-storage: device found at 11
    [14557.607085] usb-storage: waiting for device to settle before scanning
    [14562.605930] usb-storage: device scan complete
    [14562.608911] scsi 13:0:0:0: CD-ROM HSDPA MMC Storage 2.31 PQ: 0 ANSI: 2
    [14562.643914] sr1: scsi-1 drive
    [14562.644251] sr 13:0:0:0: Attached scsi CD-ROM sr1
    [14562.644412] sr 13:0:0:0: Attached scsi generic sg2 type 5
    Output of 'dmesg | grep -e "modem" -e "tty"'

    [ 0.000000] console [tty0] enabled
    [ 0.287919] serial8250: ttyS0 at I/O 0x3f8 (irq = 4) is a 16550A
    [ 0.288456] 00:08: ttyS0 at I/O 0x3f8 (irq = 4) is a 16550A
    [ 34.945852] USB Serial support registered for GSM modem (1-port)
    [ 34.946121] option: v0.7.2:USB Driver for GSM modems
    I searched, read and tried several guidances from several forums, blogs etc. Some of the outputs are mentioned above. But still I can't detect and use my modem.

    Please help me.

    (Make of the modem not known)

  2. #2
    Join Date
    Jul 2008
    Location
    UK
    Beans
    150
    Distro
    Ubuntu

    Re: 3G HSDPA USB Modem detected as CD Drive

    try installing usb-modeswitch + usb-modeswitch-data
    then you should see the dongle in your network manager
    then you just have to enter (if in UK)
    go to edit connections, mobile broadband, new connection,
    give your network a name ie; 3G
    Number; *99#
    APN: 3internet
    done
    enjoy

  3. #3
    Join Date
    Jun 2009
    Location
    Trichy, TN, India
    Beans
    17
    Distro
    Ubuntu 10.04 Lucid Lynx

    Re: 3G HSDPA USB Modem detected as CD Drive

    Hi halj32,
    I've already tried but no use.
    Network manager does not detect the modem.

    For information, I'm from India.

  4. #4
    Join Date
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    Re: 3G HSDPA USB Modem detected as CD Drive

    hi

    just try eject device , see what happens
    Two tin cans are better than an iphone

    http://www.ehow.co.uk/how_2067160_ma...hone.html?cr=1

  5. #5
    Join Date
    Jun 2009
    Location
    Trichy, TN, India
    Beans
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    Distro
    Ubuntu 10.04 Lucid Lynx

    Re: 3G HSDPA USB Modem detected as CD Drive

    Hi alexfish,
    I've already tried it also, but nothing happened

    I used
    sudo eject sr1

    It came back to prompt without any action or error message!
    That CD Drive is also staying there!!

  6. #6
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    Re: 3G HSDPA USB Modem detected as CD Drive

    hi

    checking the messages shows the driver but there are no ports registering
    so it's shooting in the dark time.

    have you tried
    register the device in windows , if so , did it work

    if worked in windows , try in windows again, does it work

    if not registered in windows , try registering the device in windows

    make sure the device works in windows then try in ubuntu

    once with the device plugged in at boot , see if it works

    once after boot , see if it works

    just leave any devices showing on the desktop

    in both cases post the listing of these commands from the terminal

    Code:

    lsusb -t

    Code:

    ls -al /dev/serial/by-id/usb*

    if it comes up with an error try

    Find the Mass Storage of the device pick only one of these to post

    Code:

    ls -al /dev/disk/by-id/usb*Mass_Storage*


    or

    ls -al /dev/disk/by-id/usb*Storage*

    or

    ls -al /dev/disk/by-id/usb*

    can also suggest to remove usb_modeswitch , but not totally remove

    alexfish
    Two tin cans are better than an iphone

    http://www.ehow.co.uk/how_2067160_ma...hone.html?cr=1

  7. #7
    Join Date
    Jun 2009
    Location
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    Distro
    Ubuntu 10.04 Lucid Lynx

    Re: 3G HSDPA USB Modem detected as CD Drive

    Hi alexfish,
    It worked and works fine in Windows (XP).
    In Ubuntu I already tried both attaching before and after boot and there is no difference.

    Output when attached after boot:
    arivukkadal@arivukkadal:~$ lsusb -t
    4-2:1.0: No such file or directory
    4-2:1.1: No such file or directory
    4-2:1.2: No such file or directory
    /: Bus 05.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
    /: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
    |__ Port 2: Dev 3, If 0, Class=vend., Driver=, 12M
    |__ Port 2: Dev 3, If 1, Class=vend., Driver=, 12M
    |__ Port 2: Dev 3, If 2, Class=vend., Driver=, 12M
    |__ Port 2: Dev 3, If 3, Class=stor., Driver=usb-storage, 12M
    /: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
    /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
    /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci_hcd/8p, 480M
    arivukkadal@arivukkadal:~$ ls -al /dev/serial/by-id/usb*
    ls: cannot access /dev/serial/by-id/usb*: No such file or directory
    arivukkadal@arivukkadal:~$ ls -al /dev/serial/by-id/usb0
    ls: cannot access /dev/serial/by-id/usb0: No such file or directory
    arivukkadal@arivukkadal:~$ ls -al /dev/disk/by-id/usb*Mass_Storage*
    ls: cannot access /dev/disk/by-id/usb*Mass_Storage*: No such file or directory
    arivukkadal@arivukkadal:~$ ls -al /dev/disk/by-id/usb*Storage*
    lrwxrwxrwx 1 root root 9 2010-08-30 05:44 /dev/disk/by-id/usb-HSDPA_MMC_Storage-0:0 -> ../../sr1
    arivukkadal@arivukkadal:~$ ls -al /dev/disk/by-id/usb*
    lrwxrwxrwx 1 root root 9 2010-08-30 05:44 /dev/disk/by-id/usb-HSDPA_MMC_Storage-0:0 -> ../../sr1
    Output when attached before boot:
    arivukkadal@arivukkadal:~$ lsusb -t
    4-2:1.0: No such file or directory
    4-2:1.1: No such file or directory
    4-2:1.2: No such file or directory
    /: Bus 05.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
    /: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
    |__ Port 2: Dev 2, If 0, Class=vend., Driver=, 12M
    |__ Port 2: Dev 2, If 1, Class=vend., Driver=, 12M
    |__ Port 2: Dev 2, If 2, Class=vend., Driver=, 12M
    |__ Port 2: Dev 2, If 3, Class=stor., Driver=usb-storage, 12M
    /: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
    /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
    /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci_hcd/8p, 480M
    arivukkadal@arivukkadal:~$ ls -al /dev/serial/by-id/usb*
    ls: cannot access /dev/serial/by-id/usb*: No such file or directory
    arivukkadal@arivukkadal:~$ ls -al /dev/disk/by-id/usb*Mass_Storage*
    ls: cannot access /dev/disk/by-id/usb*Mass_Storage*: No such file or directory
    arivukkadal@arivukkadal:~$ ls -al /dev/disk/by-id/usb*Storage*
    lrwxrwxrwx 1 root root 9 2010-08-30 06:01 /dev/disk/by-id/usb-HSDPA_MMC_Storage-0:0 -> ../../sr1
    arivukkadal@arivukkadal:~$ ls -al /dev/disk/by-id/usb*
    lrwxrwxrwx 1 root root 9 2010-08-30 06:01 /dev/disk/by-id/usb-HSDPA_MMC_Storage-0:0 -> ../../sr1
    Output after removing usb_modeswitch and re-attached:
    arivukkadal@arivukkadal:~$ lsusb -t
    /: Bus 05.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
    /: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
    |__ Port 2: Dev 3, If 0, Class=stor., Driver=usb-storage, 12M
    /: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
    /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
    /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci_hcd/8p, 480M
    arivukkadal@arivukkadal:~$ ls -al /dev/disk/by-id/usb*
    ls: cannot access /dev/disk/by-id/usb*: No such file or directory
    arivukkadal@arivukkadal:~$ ls -al /dev/disk/by-id/usb*Mass_Storage*
    ls: cannot access /dev/disk/by-id/usb*Mass_Storage*: No such file or directory
    arivukkadal@arivukkadal:~$ ls -al /dev/disk/by-id/usb*
    lrwxrwxrwx 1 root root 9 2010-08-30 06:12 /dev/disk/by-id/usb-HSDPA_MMC_Storage-0:0 -> ../../sr1
    arivukkadal@arivukkadal:~$ ls -al /dev/disk/by-id/usb*Storage*
    lrwxrwxrwx 1 root root 9 2010-08-30 06:12 /dev/disk/by-id/usb-HSDPA_MMC_Storage-0:0 -> ../../sr1
    Thanks.

  8. #8
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    Re: 3G HSDPA USB Modem detected as CD Drive

    On my 3G USB modem, the flash drive part contained both windows and Linux drivers, to be manually installed by the user. Is this the case here?
    FIC K8-800T AMD64 3200+ 2GB PC3200 GeForce 6800GT Mandriva 2010 KDE+Compiz+Emerald
    MSI K9N2GM AMD 9950BE 4GB DDR2-800 GeForce 8200 10.10 WUSB600N
    Acer 6920 Core 2 Duo 4GB GeForce 9500GS 10.04 Ubuntu User #17586

  9. #9
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    Re: 3G HSDPA USB Modem detected as CD Drive

    Hi Kadal

    Can you install Sakis3g , this is a 3g manager, this may or may not work , but it as a logging
    facility , also more in control of the modeswitching

    How to install latest version in Ubuntu: . Possibly Sakis3g 0.2.0e . now includes usb_modeswitch " Version 1.1.3 (C) Josua Dietze 2010"

    leave the existing usb_modeswitch uninstalled

    From the terminal:
    Codes:

    sudo bash

    cd /usr/bin

    wget 'http://www.sakis3g.org/versions/latest/sakis3g.gz'

    echo "dda70fd95fb952dbb979af88790d3f6e sakis3g.gz" | md5sum -c

    You should see: sakis3g.gz: OK

    Codes:

    gunzip sakis3g.gz

    chmod +x sakis3g



    then run sakis3g from the terminal

    Code:

    sakis3g


    Have a look through the menus , and try the options from the menu , it won't harm your system

    also could you post detail of

    CODE:

    uname -a



    regards

    alexfish

    Ps
    Last edited by alexfish; August 30th, 2010 at 10:59 AM.
    Two tin cans are better than an iphone

    http://www.ehow.co.uk/how_2067160_ma...hone.html?cr=1

  10. #10
    Join Date
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    Trichy, TN, India
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    Distro
    Ubuntu 10.04 Lucid Lynx

    Re: 3G HSDPA USB Modem detected as CD Drive

    Hi alexfish,
    It worked fine,
    on both by desktop and netbook.
    Thanks a lot.

    Output (from my desktop) for uname -a

    Linux arivukkadal 2.6.32-21-generic #32-Ubuntu SMP Fri Apr 16 08:10:02 UTC 2010 i686 GNU/Linux
    Once again thank you so much!

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