Page 1 of 3 123 LastLast
Results 1 to 10 of 24

Thread: Firefox does not load plugins

  1. #1
    Join Date
    Oct 2007
    Location
    Denmark
    Beans
    10
    Distro
    Ubuntu 10.04 Lucid Lynx

    Firefox does not load plugins

    Hi all,

    I have a peculiar problem, that I haven't been able to find any other posts mentioning. Firefox is getting confused over my plugins. about:plugins show an empty list but the plugins tab of the Add-On Manager show them all and says they are enabled.

    It was working a week ago without any issues whatsoever. Probably an update broke something. Any ideas, anyone? Or people with the same problem?

    Plugins are Shockwave Flash, Sun Java, VLC media player and others.
    Firefox 3.6.8
    Ubuntu 10.04 LTS Lucid Lynx
    Last edited by travkilde; August 3rd, 2010 at 11:15 AM. Reason: :p in about:plugins became a smiley

  2. #2
    Join Date
    Aug 2008
    Location
    Brazil
    Beans
    12,497
    Distro
    Ubuntu Studio 12.04 Precise Pangolin

    Re: Firefox does not load plugins

    It could be an issue with the pluginreg.dat file in your profile, in which case deleting it could solve the problem, or could be that you are using a 32 bit browser on a 64bit Ubuntu.

    Please provide the output of the following commands and instructions, so I can troubleshoot it properly. This will make sure I will have a good understanding of your Firefox and Plugin installations, so I don't need to guess what might be happening to your system:

    1 - Firefox version and architecture

    To find Firefox version and architecture, click "Help >> About Mozilla Firefox" in the menu. The info will be located at the bottom of the info dialog:




    2 - System Info

    Execute the following commands then copy the generated file, named firefox-report.txt from your Desktop and upload it here or paste the contents.

    To execute those commands, select the entire content below, then go to "Applications >> Accessories >> Terminal" and click the terminal with the middle-mouse button.

    Code:
    echo 'Ubuntu Architecture' > ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    uname -a >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    echo 'Ubuntu Version' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    cat /etc/lsb-release >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    echo 'Firefox Packages' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    dpkg --get-selections | grep 'firefox*' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    echo 'Firefox binaries' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    which firefox >> ~/Desktop/firefox-report.txt
    file /usr/bin/firefox >> ~/Desktop/firefox-report.txt
    file /usr/local/bin/firefox >> ~/Desktop/firefox-report.txt
    file /opt/firefox/firefox >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    echo 'Firefox divertion' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    file /usr/bin/firefox.ubuntu >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    echo 'Sources' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    ls /etc/apt/sources.list.d >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    echo 'Flash packages' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    dpkg --get-selections | grep 'flash*' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    echo 'Plugin locations' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    locate libflashplayer.so  >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    locate flashplugin-alternative.so  >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    echo 'Flash symlinks' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    file /usr/lib/firefox-addons/plugins/libflashplayer.so  >> ~/Desktop/firefox-report.txt
    file /usr/lib/mozilla/plugins/flashplugin-alternative.so  >> ~/Desktop/firefox-report.txt
    file /etc/alternatives/mozilla-flashplugin  >> ~/Desktop/firefox-report.txt
    file /var/lib/flashplugin-installer/npwrapper.libflashplayer.so  >> ~/Desktop/firefox-report.txt
    firefox ~/Desktop/firefox-report.txt
    Last edited by lovinglinux; August 14th, 2010 at 01:40 PM.

  3. #3
    Join Date
    Oct 2007
    Location
    Denmark
    Beans
    10
    Distro
    Ubuntu 10.04 Lucid Lynx

    Re: Firefox does not load plugins

    Thank you for your efforts! Greatly appreciated!

    Removed ~/.mozilla/firefox/pluginreg.dat. Still nothing in about:plugins. pluginreg.dat is not created anew.

    1.
    About Firefox yields: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
    which does not look healthy to me! I never did a manual installation of Firefox. Only upgrades through repos. My sources.list contains this:
    Code:
    deb http://dk.archive.ubuntu.com/ubuntu/ lucid main restricted
    deb-src http://dk.archive.ubuntu.com/ubuntu/ lucid main restricted
    
    deb http://dk.archive.ubuntu.com/ubuntu/ lucid-updates main restricted
    deb-src http://dk.archive.ubuntu.com/ubuntu/ lucid-updates main restricted
    
    deb http://dk.archive.ubuntu.com/ubuntu/ lucid universe
    deb-src http://dk.archive.ubuntu.com/ubuntu/ lucid universe
    deb http://dk.archive.ubuntu.com/ubuntu/ lucid-updates universe
    deb-src http://dk.archive.ubuntu.com/ubuntu/ lucid-updates universe
    
    deb http://dk.archive.ubuntu.com/ubuntu/ lucid multiverse
    deb-src http://dk.archive.ubuntu.com/ubuntu/ lucid multiverse
    deb http://dk.archive.ubuntu.com/ubuntu/ lucid-updates multiverse
    deb-src http://dk.archive.ubuntu.com/ubuntu/ lucid-updates multiverse
    
    deb http://security.ubuntu.com/ubuntu lucid-security main restricted
    deb-src http://security.ubuntu.com/ubuntu lucid-security main restricted
    deb http://security.ubuntu.com/ubuntu lucid-security universe
    deb-src http://security.ubuntu.com/ubuntu lucid-security universe
    deb http://security.ubuntu.com/ubuntu lucid-security multiverse
    deb-src http://security.ubuntu.com/ubuntu lucid-security multiverse
    deb http://archive.canonical.com/ lucid partner
    Right now I tried a removal+installation through Synaptic to force a new download of the package, but to no avail. "Windows" still shows up.

    Your code block yields:
    Code:
    Ubuntu Architecture
    
    Linux tlr-laptop 2.6.31-19-generic #56-Ubuntu SMP Thu Jan 28 02:39:34 UTC 2010 x86_64 GNU/Linux
    
    Ubuntu Version
    
    DISTRIB_ID=Ubuntu
    DISTRIB_RELEASE=10.04
    DISTRIB_CODENAME=lucid
    DISTRIB_DESCRIPTION="Ubuntu 10.04.1 LTS"
    
    Firefox Packages
    
    firefox						install
    firefox-3.5					deinstall
    firefox-branding				install
    firefox-gnome-support				install
    
    Firefox binaries
    
    /usr/bin/firefox
    /usr/bin/firefox: symbolic link to `../lib/firefox-3.6.8/firefox.sh'
    /usr/local/bin/firefox: ERROR: cannot open `/usr/local/bin/firefox' (No such file or directory)
    /opt/firefox/firefox: ERROR: cannot open `/opt/firefox/firefox' (No such file or directory)
    
    Firefox divertion
    
    /usr/bin/firefox.ubuntu: ERROR: cannot open `/usr/bin/firefox.ubuntu' (No such file or directory)
    
    Sources
    
    google.list
    google.list.distUpgrade
    google.list.save
    medibuntu.list
    medibuntu.list.distUpgrade
    medibuntu.list.save
    
    Flash packages
    
    flashplugin-installer				install
    
    Plugin locations
    
    /usr/lib/flashplugin-installer/libflashplayer.so
    /usr/share/ubufox/plugins/npwrapper.libflashplayer.so
    /var/lib/flashplugin-installer/npwrapper.libflashplayer.so
    
    /usr/lib/firefox/plugins/flashplugin-alternative.so
    /usr/lib/iceape/plugins/flashplugin-alternative.so
    /usr/lib/iceweasel/plugins/flashplugin-alternative.so
    /usr/lib/midbrowser/plugins/flashplugin-alternative.so
    /usr/lib/mozilla/plugins/flashplugin-alternative.so
    /usr/lib/xulrunner/plugins/flashplugin-alternative.so
    /usr/lib/xulrunner-addons/plugins/flashplugin-alternative.so
    
    Flash symlinks
    
    /usr/lib/firefox-addons/plugins/libflashplayer.so: ERROR: cannot open `/usr/lib/firefox-addons/plugins/libflashplayer.so' (No such file or directory)
    /usr/lib/mozilla/plugins/flashplugin-alternative.so: symbolic link to `/etc/alternatives/mozilla-flashplugin'
    /etc/alternatives/mozilla-flashplugin: symbolic link to `/var/lib/flashplugin-installer/npwrapper.libflashplayer.so'
    /var/lib/flashplugin-installer/npwrapper.libflashplayer.so: ELF 64-bit LSB shared object, x86-64, version 1 (SYSV), dynamically linked, stripped

  4. #4
    Join Date
    Aug 2008
    Location
    Brazil
    Beans
    12,497
    Distro
    Ubuntu Studio 12.04 Precise Pangolin

    Re: Firefox does not load plugins

    Quote Originally Posted by travkilde View Post
    About Firefox yields: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
    which does not look healthy to me! I never did a manual installation of Firefox. Only upgrades through repos.
    Definitively not right. Looks like you have a Windows 32bit 3.6.3 version of Firefox being loaded through Wine.

    How are you starting it? If you are staring from an icon launcher in your Desktop, then delete that launcher.

    Also go to Wine and remove Firefox 3.6.3 version.

    Start Firefox with the command below and check the version and the plugins:

    Code:
    firefox
    Then test the launcher from the menu. If it doesn't work, update the launcher command to firefox %u. Also check in Preferred Applications if the default browser is pointing correctly to /usr/bin/firefox or simply firefox.

  5. #5
    Join Date
    Dec 2009
    Beans
    22

    Re: Firefox does not load plugins

    Hi there looks like I have the same problem! I've a 64bit system and having problem running nspluginwrapper for flash. i've read all the info and tried everything suggested on the forums and I'm running out of ideas. the main problem now is that pluginreg.dat doesn't get updated and aboutlugins shows no flash installation even if all the package are installed.
    The flash plugin just worked once then I've added the partner repository installed sun-java after that nspluginwrapper started having problems hanging firefox, after several purge and reinstall I found http://ubuntuforums.org/showthread.php?t=1511278 even if the problem was unrelated I tried what suggested and disabled partner updated reinstalled all the nsplugingwrapper dependencies
    Code:
    #remove partner rep 
    aptitude update
    
    aptitude reinstall ia32-libs lib32gcc1 libatk1.0-0 libc6 libc6-i386 libcairo2 libcurl3-gnutls libfontconfig1 libfreetype6 libglib2.0-0 libgtk2.0-0 libpango1.0-0 libx11-6 libxt6
    apt-get install flashplugin-installer
    but still firefox doesn't want to acknoledge the flash plugin and doesn't update plugin list.

    please HELP
    Attached Files Attached Files

  6. #6
    Join Date
    Aug 2008
    Location
    Brazil
    Beans
    12,497
    Distro
    Ubuntu Studio 12.04 Precise Pangolin

    Re: Firefox does not load plugins

    Quote Originally Posted by elianto View Post
    Hi there looks like I have the same problem! I've a 64bit system and having problem running nspluginwrapper for flash. i've read all the info and tried everything suggested on the forums and I'm running out of ideas. the main problem now is that pluginreg.dat doesn't get updated and aboutlugins shows no flash installation even if all the package are installed.
    The flash plugin just worked once then I've added the partner repository installed sun-java after that nspluginwrapper started having problems hanging firefox, after several purge and reinstall I found http://ubuntuforums.org/showthread.php?t=1511278 even if the problem was unrelated I tried what suggested and disabled partner updated reinstalled all the nsplugingwrapper dependencies
    Code:
    #remove partner rep 
    aptitude update
    
    aptitude reinstall ia32-libs lib32gcc1 libatk1.0-0 libc6 libc6-i386 libcairo2 libcurl3-gnutls libfontconfig1 libfreetype6 libglib2.0-0 libgtk2.0-0 libpango1.0-0 libx11-6 libxt6
    apt-get install flashplugin-installer
    but still firefox doesn't want to acknoledge the flash plugin and doesn't update plugin list.

    please HELP
    Try FLASH-AID. If that doesn't help, post the result of the report script I have created (see post #2)

  7. #7
    Join Date
    Dec 2009
    Beans
    22

    Re: Firefox does not load plugins

    I've already did both (tried that 'stupid' extension making no difference the file is in place there) and attached the output see Attached Files
    firefox-report.txt

  8. #8
    Join Date
    Aug 2008
    Location
    Brazil
    Beans
    12,497
    Distro
    Ubuntu Studio 12.04 Precise Pangolin

    Re: Firefox does not load plugins

    Quote Originally Posted by elianto View Post
    I've already did both (tried that 'stupid' extension making no difference the file is in place there) and attached the output see Attached Files
    firefox-report.txt
    You haven't attached any file. Please use the Manage Attachment button on the bottom of the post or copy the contents of the file and paste here.

    Just a friendly advice. Before calling someone else application 'stupid', make sure is not your fault and be careful to not offend someone that is making a lot of effort to help you, even considering you are not the thread starter. I think you are not aware that I'm the developer of that extension and that it helps a lot of people. It currently has more than 2900 active users and a five star review on Mozilla site.

  9. #9
    Join Date
    Oct 2007
    Location
    Denmark
    Beans
    10
    Distro
    Ubuntu 10.04 Lucid Lynx

    Re: Firefox does not load plugins

    Quote Originally Posted by lovinglinux View Post
    Definitively not right. Looks like you have a Windows 32bit 3.6.3 version of Firefox being loaded through Wine.
    Definitively not right. No Wine installed, see below:
    Code:
    tlr@tlr-laptop:~$ firefox -version
    Mozilla Firefox 3.6.8, Copyright (c) 1998 - 2010 mozilla.org
    tlr@tlr-laptop:~$ 
    tlr@tlr-laptop:~$ dpkg -l | grep wine
    tlr@tlr-laptop:~$ dpkg -l | grep firefox
    ii  firefox                                    3.6.8+build1+nobinonly-0ubuntu0.10.04.1         safe and easy web browser from Mozilla
    rc  firefox-3.5                                3.6.8+build1+nobinonly-0ubuntu0.10.04.1         dummy upgrade package for firefox-3.5 -> firefox
    ii  firefox-branding                           3.6.8+build1+nobinonly-0ubuntu0.10.04.1         Package that ships the firefox branding
    ii  firefox-gnome-support                      3.6.8+build1+nobinonly-0ubuntu0.10.04.1         Support for GNOME in Mozilla Firefox
    tlr@tlr-laptop:~$ 
    tlr@tlr-laptop:~$ which firefox
    /usr/bin/firefox
    tlr@tlr-laptop:~$
    I am starting Firefox from an icon launcher which executes `firefox %u' as it should do.

    I started Firefox from terminal as you asked me to, but it is the same. Note also the discrepancy in version numbering:

  10. #10
    Join Date
    Oct 2007
    Location
    Denmark
    Beans
    10
    Distro
    Ubuntu 10.04 Lucid Lynx

    Re: Firefox does not load plugins

    Quote Originally Posted by lovinglinux View Post
    You haven't attached any file. Please use the Manage Attachment button on the bottom of the post or copy the contents of the file and paste here.
    The file is indeed attached...

    Quote Originally Posted by lovinglinux View Post
    Just a friendly advice. Before calling someone else application 'stupid', make sure is not your fault and be careful to not offend someone that is making a lot of effort to help you, even considering you are not the thread starter.
    elianto, I back this up. This problem is certainly frustrating. I too have spent a lot of time in vain trying to find the reason and a solution for this. But please refrain from stepping on people's toes...

Page 1 of 3 123 LastLast

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •