Can't mount usb memory sources please help.

[pytheas22]

Do you know the file system type of the iPod and memory card? They also have to be formatted with something, and that's what we need to know to figure it out.

If could also be helpful to see the output of these commands while each device is plugged in:

fdisk -l
lsusb

[dalehartt]

flash card in reader


dale@dale-desktop:~$ fdisk -l
dale@dale-desktop:~$ lsusb
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 003: ID 046d:08b2 Logitech, Inc. QuickCam Pro 4000
Bus 003 Device 002: ID 03f0:4f11 Hewlett-Packard OfficeJet 5600 (USBHUB)
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 046d:c01e Logitech, Inc. MX518 Optical Mouse
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 006: ID 0781:8919 SanDisk Corp. Card Reader
Bus 001 Device 003: ID 0409:0058 NEC Corp. HighSpeed Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

[dalehartt]

camera


dale@dale-desktop:~$ fdisk -l
dale@dale-desktop:~$ lsusb
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 003: ID 046d:08b2 Logitech, Inc. QuickCam Pro 4000
Bus 003 Device 002: ID 03f0:4f11 Hewlett-Packard OfficeJet 5600 (USBHUB)
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 046d:c01e Logitech, Inc. MX518 Optical Mouse
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 008: ID 04f1:0008 Victor Company of Japan, Ltd GZ-MG30AA/MC500E Digital Video Camera
Bus 001 Device 003: ID 0409:0058 NEC Corp. HighSpeed Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
dale@dale-desktop:~$

[dalehartt]

ipod, which actually worked today for some reason.


dale@dale-desktop:~$ fdisk -l
dale@dale-desktop:~$ lsusb
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 003: ID 046d:08b2 Logitech, Inc. QuickCam Pro 4000
Bus 003 Device 002: ID 03f0:4f11 Hewlett-Packard OfficeJet 5600 (USBHUB)
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 046d:c01e Logitech, Inc. MX518 Optical Mouse
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 009: ID 05ac:1262 Apple, Inc. iPod Nano 3.Gen
Bus 001 Device 003: ID 0409:0058 NEC Corp. HighSpeed Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
dale@dale-desktop:~$

[pytheas22]

How are you trying to connect to these devices? With your camera, a box should pop up when you plug it in asking how you want to access it. With the iPod, you should use Rhythmbox (under Applications>Sound and Video) to connect--I'm pretty sure you can't mount the iPod as if it's a hard drive (you might be able to do so with your camera and memory card). If Rhythmbox doesn't work with the iPod, try installing gtkpod from the Ubuntu Software Center and give that a try.

Also, the "fdisk -l" command returned no results because I mistakenly didn't ask you to run it with root privileges. So I'm sorry to ask again, but you you please post the output of:

sudo fdisk -l

when your devices are plugged in.

[dalehartt]

When its not going to work I get a message as soon as I plug it in that looks like this


Unable to mount NIKON D2H

Error mounting: mount exited with exit code 1: helper failed with:
mount: wrong fs type, bad option, bad superblock on /dev/sdc1,
missing codepage or helper program, or other error
In some cases useful info is found in syslog - try
dmesg | tail or so

here is the f disk read out

dale@dale-desktop:~$ sudo fdisk -l
[sudo] password for dale:

Disk /dev/sda: 80.0 GB, 80026361856 bytes
255 heads, 63 sectors/track, 9729 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x9dc96e9e

Device Boot Start End Blocks Id System
/dev/sda1 * 1 12 96358+ 83 Linux
/dev/sda2 13 2079 16603177+ 83 Linux
/dev/sda3 2080 2808 5855692+ 82 Linux swap / Solaris
/dev/sda4 2809 9729 55592932+ 83 Linux

Disk /dev/sdb: 160.0 GB, 160041885696 bytes
255 heads, 63 sectors/track, 19457 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x0c6c5478

Device Boot Start End Blocks Id System
/dev/sdb1 1 19457 156288321 83 Linux

Disk /dev/sdc: 1077 MB, 1077608448 bytes
16 heads, 63 sectors/track, 2088 cylinders
Units = cylinders of 1008 * 512 = 516096 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x00000000

Device Boot Start End Blocks Id System
/dev/sdc1 * 1 2089 1052330 6 FAT16
dale@dale-desktop:~$

[pytheas22]

Thanks, that provides helpful information. Let's try mounting your camera (or whichever device you had plugged in when you got the output for your last post) manually. Please post the output of:

sudo mkdir /mnt/camera
sudo mount /dev/sdc1 /mnt/camera
dmesg | tail -15
ls /mnt/camera

Note that some of those commands may have no output.

[dalehartt]

sudo mkdir /mnt/cameradale@dale-desktop:~$ sudo mkdir /mnt/camera
[sudo] password for dale:
dale@dale-desktop:~$ sudo mkdir /mnt/camera
mkdir: cannot create directory `/mnt/camera': File exists
dale@dale-desktop:~$ sudo mount /dev/sdc1 /mnt/camera
dale@dale-desktop:~$ dmesg | tail -15
[ 267.997032] sd 4:0:0:0: [sdg] Mode Sense: 04 00 00 00
[ 267.997037] sd 4:0:0:0: [sdg] Assuming drive cache: write through
[ 268.003233] sd 4:0:0:1: [sdh] Attached SCSI removable disk
[ 268.005865] sd 4:0:0:0: [sdg] Assuming drive cache: write through
[ 268.005878] sdg: sdg1
[ 268.525682] sd 4:0:0:0: [sdg] Assuming drive cache: write through
[ 268.525694] sd 4:0:0:0: [sdg] Attached SCSI removable disk
[ 641.336131] e1000: eth0 NIC Link is Down
[ 652.152410] e1000: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow Control: RX
[ 656.680145] e1000: eth0 NIC Link is Down
[ 658.320396] e1000: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow Control: RX/TX
[ 659.108115] e1000: eth0 NIC Link is Down
[ 660.788400] e1000: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow Control: RX/TX
[ 1088.283778] process `skype' is using obsolete setsockopt SO_BSDCOMPAT
[ 5201.612253] usb 1-2.4: USB disconnect, address 7
dale@dale-desktop:~$ ls /mnt/camera
100NCD2H DCIM NIKON001.DSC
dale@dale-desktop:~$

[pytheas22]

It looks like mounting works from the command line. After running those commands, if you type:

sudo nautilus /mnt/camera

are you able to browse through to your photos?

[dalehartt]

it opens up a folder, but that folder is empty. Not sure the location of my flash drive, when I look at properties and location it says this

location: computer:///