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Thread: Dell WILL NOT install Ubuntu

  1. #1
    Join Date
    Jan 2010
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    118

    Dell WILL NOT install Ubuntu

    I've been trying for days now to install Ubuntu on a Dell Dimension 5100 desktop. It's got a 2ghz processor, ATI graphics card and 512 ram. It has a DVD drive that it boots from. Here's the problem.

    I have Ubuntu 10 burned on a regular CD and I have Ubuntu 9.1 burned on a DVD. I can boot this Dell up using the CD. It goes through the regular install, gets to 23% then tells me that it can't recognize the CD/DVD device or the hard drive. I've re-seated cables, I know the hardware is all good, this is my media computer that Ive had attached to my TV now for a year. It was running fine 3 days ago before I got the great idea to convert it to Linux.
    Now...once that fails I try to put in the burned DVD of version 9. Again the computer boots, I tell it to boot from the DVD...but this time the computer acts as if that drive doesn't even exist. It simply can't find the DVD drive anymore once I put a DVD into it. Is this a problem with the basic reading?? It'll read a CD but not a DVD. If I let it boot all the way to the live Ubuntu CD, the DVD drive is recognized just fine, reads DVDs, etc.

    Is there another solution, something I should be trying? I need this comp on Ubuntu. I've already converted all other systems in my house and this POS is the only abomination still using windows :/

  2. #2
    Join Date
    May 2008
    Location
    italy
    Beans
    76
    Distro
    Ubuntu Studio 11.10 Oneiric Ocelot

    Re: Dell WILL NOT install Ubuntu

    if you have an adsl router connected via ethernet you can try minimal cd, maybe it works

  3. #3
    Join Date
    Jan 2010
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    118

    Re: Dell WILL NOT install Ubuntu

    I'd have to have drivers in place to work the ethernet card in the computer This has NO OS in it at the moment

  4. #4
    Join Date
    Oct 2009
    Location
    Elgin, IL USA
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    3,363
    Distro
    Ubuntu 16.10 Yakkety Yak

    Re: Dell WILL NOT install Ubuntu

    You say the CD boots to a live system. Have you tried installing from there instead of during boot? Some people have trouble installing from the boot menu, but if the live system works from CD try installing it with the desktop icon from there.

  5. #5
    Join Date
    Jan 2010
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    118

    Re: Dell WILL NOT install Ubuntu

    Yes, I've tried installing from the live CD desktop. It'll get to about 23% then say that it can't read from the drive/drive is bad/CD is scratched or bad. The drive is good, I'm sure of that. This computer was running Windows just fine 3 days ago and all hardware checked out.

  6. #6
    Join Date
    Jul 2010
    Location
    Boise, Idaho
    Beans
    37
    Distro
    Ubuntu 10.04 Lucid Lynx

    Re: Dell WILL NOT install Ubuntu

    Just as a sidenote, a lot of lazy computer manufacturers placed IDE drives and CD/DVD drives in machine using "cable select" or "cs" as the option for the jumper on the back of the physical drive itself. I would check this option first on the drive and save youself some hairpulling assuming the drive is IDE and not sata of course.

  7. #7
    Join Date
    Jul 2005
    Location
    USA (Springfield,Vermont)
    Beans
    755
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Dell WILL NOT install Ubuntu

    Quote Originally Posted by savaan View Post
    It goes through the regular install, gets to 23% then tells me that it can't recognize the CD/DVD device or the hard drive. I've re-seated cables, I know the hardware is all good, this is my media computer that Ive had attached to my TV now for a year. It was running fine 3 days ago before I got the great idea to convert it to Linux.
    Now...once that fails I try to put in the burned DVD of version 9. Again the computer boots, I tell it to boot from the DVD...but this time the computer acts as if that drive doesn't even exist.
    Sounds like you need to chuck the optical drive and get another one. Sorry.

  8. #8
    Join Date
    Dec 2005
    Location
    N.C.
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    4,796
    Distro
    Ubuntu 10.04 Lucid Lynx

    Re: Dell WILL NOT install Ubuntu

    It may be that your cd/dvd drive is having problems reading the Ubuntu install disk, I have a friend with a Dell Inspiron 1705, which refused to read any Ubuntu install cd's. The same computer had no problem booting an Ubuntu installation usb. You might want to try making one from another computer and set your Dimension 5100 to boot first from usb. Make a plop boot manager cd, if it's unable to boot first from usb:
    http://www.plop.at/en/home.html

  9. #9
    Join Date
    Sep 2009
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    8,874
    Distro
    Ubuntu Development Release

    Re: Dell WILL NOT install Ubuntu

    Quote Originally Posted by confused57 View Post
    It may be that your cd/dvd drive is having problems reading the Ubuntu install disk, I have a friend with a Dell Inspiron 1705, which refused to read any Ubuntu install cd's. The same computer had no problem booting an Ubuntu installation usb. You might want to try making one from another computer and set your Dimension 5100 to boot first from usb. Make a plop boot manager cd, if it's unable to boot first from usb:
    http://www.plop.at/en/home.html
    Personally I haven't been able to install in this manner the usb install wanted the information from the cd not the usb.





  10. #10
    Join Date
    Jan 2010
    Beans
    118

    Re: Dell WILL NOT install Ubuntu

    Quote Originally Posted by wookieshaver View Post
    Just as a sidenote, a lot of lazy computer manufacturers placed IDE drives and CD/DVD drives in machine using "cable select" or "cs" as the option for the jumper on the back of the physical drive itself. I would check this option first on the drive and save youself some hairpulling assuming the drive is IDE and not sata of course.
    unfortunately the hard drive is SATA. the dvd and cd drives are both ide

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