Ubuntu in a large office. . .

[satish_j]

No doubt,it takes some time for users new to Linux to adapt to new OS environment..
But,frequent re-booting of systems because of application crashes is what should be handled by their IT team seriously..seems that they are not skilled enough for Linux.
On the other hand,we cannot rule out that Linux(Ubuntu to be precise)also has some serious bugs waiting to be fixed..And,in my opinion,ubuntu developers does not care to fix these bugs..they are more focussed on releasing new releases..
It is like there are 2 facets of the same coin..good and bad..

[LoneWolfJack]

it would be interesting to know how many guys of their IT department are microsoft certified...

[mcooke1]

Those IT guys should start posting here in the support forums.

[Drenriza]

I do not believe that ubuntu is the problem.

The problem is probably.

The IT-department-lack-of-experience, bad-network-setup, badly-supported-hardware (read HCL). Bad custom scripts/programs.

Does your friends office, even have an experienced linux administrator to maintain the systems, network, with more??

EDIT: What version of ubuntu are she running. Now if she says 10.04 then im gona laugh.

It's a shame to hear that your friend has so meny problems, and probably not a decent administrator. I would love to be
a administrator for such ubuntu-setup,s instead of what i do now. Get her to pull that bunch together and solve some problems.

[FirstByté]

[...]
On the other hand,we cannot rule out that Linux(Ubuntu to be precise)also has some serious bugs waiting to be fixed..And,in my opinion,ubuntu developers does not care to fix these bugs..they are more focussed on releasing new releases..
It is like there are 2 facets of the same coin..good and bad..

Do you hold facts on these or are these presuppositions? (**No flaming intended though**)

I believe enterprise-centric (and security bugs) related issues are constantly addressed in the Ubuntu LaunchPad


While I can recall that Linus Torvalds initially build his Linux as a Unix-clone (a server of systems IMO), Linux and Ubuntu should be seen as such. It has attracted great audience primarily because it has stood a greater test of time of diverse software engineering methodologies and phases.


IMO: Critical bugs are often addressed quick. and even those that can be costly in the enterprise domains. Which IT admin would deploy cutting edge release in a Mission-Critical arena in the first 2weeks of release?

I don't work for Canonical but I bet they are doing their fair job. And also leaving open the options to MAKE our own modifications to our pleasure not like some greater corporations who prefer to sell ONLY usage rights

[earthpigg]

Those IT guys should start posting here in the support forums.

+5000 to this. there is nothing unprofessional about seeking professional advice. point your friend to this thread, and encourage her & her colleagues to seek help here. remind her that there is no shame in seeking help from folks that know more than you about one small and very specific subject.

hell, suggest to your friend that she point out to her friends the times/dates/locations of local LUG meetings.

[ranch hand]

It might be good to let someone in management know that there is service available from Canonical.

http://www.ubuntu.com/support/services

Yes they do charge for it. Might help if they talked to those foks and maybe got some training that didn't come from a company that won't let you actually work on the system.

[howefield]

Do you hold facts on these or are these presuppositions?

Read his words....

And,in my opinion,...

Seems he hasn't got facts.

[Drenriza]

+5000 to this. there is nothing unprofessional about seeking professional advice. point your friend to this thread, and encourage her & her colleagues to seek help here. remind her that there is no shame in seeking help from folks that know more than you about one small and very specific subject.

hell, suggest to your friend that she point out to her friends the times/dates/locations of local LUG meetings.

Might be a good idea. But they need to face the facts. If it as bad ad it sounds. Then their needs to be an skilled linux administrator, that sits down and checks the systems/servers one by one. To get a real fix. In a short time frame.

[FirstByté]

[...]
..And,in my opinion,ubuntu developers does not care to fix these bugs..they are more focussed on releasing new releases..

That caught my fancy

Read his words....



Seems he hasn't got facts.

Wonderful to 'read'

Fingers crossed.