Having trouble with pppoe connection

[aloprot]

Well I'm struggling with this problem for 2 months and no fix, no nothing. No one knows what to do and how to help me. It's simple, i have a pppoe connection. Sometimes it works, sometimes it don't....it's not the connection, on win xp a separate machine has 4 days uptime. Basicly ubuntu hangs up my connection when it wants. If i check plog in the terminal i get modem disconnected.
The problem is as same as this log found on the internet:
bogdan@ubuntu:~$ plog
bogdan@ubuntu:~$ pon dsl-provider
Plugin rp-pppoe.so loaded.
bogdan@ubuntu:~$ plog
Nov 17 21:10:02 localhost pppd[5539]: Using interface ppp1
Nov 17 21:10:02 localhost pppd[5539]: Connect: ppp1 <--> eth1
Nov 17 21:10:05 localhost pppd[5539]: PAP authentication succeeded
Nov 17 21:10:05 localhost pppd[5539]: peer from calling number 00:10x:F3 authorized
Nov 17 21:10:05 localhost pppd[5539]: not replacing existing default route throu gh ppp0
Nov 17 21:10:05 localhost pppd[5539]: Cannot determine ethernet address for prox y ARP
Nov 17 21:10:05 localhost pppd[5539]: local IP address 82.xxx.xx.253
Nov 17 21:10:05 localhost pppd[5539]: remote IP address 10.0.0.1
Nov 17 21:10:05 localhost pppd[5539]: primary DNS address 193.231.236.30
Nov 17 21:10:05 localhost pppd[5539]: secondary DNS address 193.231.236.25
bogdan@ubuntu:~$ plog
Nov 17 21:10:05 localhost pppd[5539]: secondary DNS address 193.231.236.25
Nov 17 21:11:15 localhost pppd[3645]: No response to 3 echo-requests
Nov 17 21:11:15 localhost pppd[3645]: Serial link appears to be disconnected.
Nov 17 21:11:15 localhost pppd[3645]: Connect time 3.4 minutes.
Nov 17 21:11:15 localhost pppd[3645]: Sent 75 bytes, received 75 bytes.
Nov 17 21:11:21 localhost pppd[3645]: Connection terminated.
Nov 17 21:11:21 localhost pppd[3645]: Modem hangup
bogdan@ubuntu:~$ plog
Nov 17 21:11:15 localhost pppd[3645]: No response to 3 echo-requests
Nov 17 21:11:15 localhost pppd[3645]: Serial link appears to be disconnected.
Nov 17 21:11:15 localhost pppd[3645]: Connect time 3.4 minutes.
Nov 17 21:11:15 localhost pppd[3645]: Sent 75 bytes, received 75 bytes.
Nov 17 21:11:21 localhost pppd[3645]: Connection terminated.
Nov 17 21:11:21 localhost pppd[3645]: Modem hangup
Nov 17 21:11:51 localhost pppd[3645]: PPP session is 1717
Nov 17 21:11:51 localhost pppd[3645]: Using interface ppp0
Nov 17 21:11:51 localhost pppd[3645]: Connect: ppp0 <--> eth1
bogdan@ubuntu:~$ plog
Nov 17 21:11:51 localhost pppd[3645]: Using interface ppp0
Nov 17 21:11:51 localhost pppd[3645]: Connect: ppp0 <--> eth1
Nov 17 21:11:54 localhost pppd[3645]: PAP authentication succeeded
Nov 17 21:11:54 localhost pppd[3645]: peer from calling number 00:10x:F3 authorized
Nov 17 21:11:54 localhost pppd[3645]: Cannot determine ethernet address for proxy ARP
Nov 17 21:11:54 localhost pppd[3645]: local IP address 82.xxx.xx.30
Nov 17 21:11:54 localhost pppd[3645]: remote IP address 10.0.0.1
Nov 17 21:11:54 localhost pppd[3645]: primary DNS address 193.231.236.30
Nov 17 21:11:54 localhost pppd[3645]: secondary DNS address 193.231.236.25
bogdan@ubuntu:~$ plog
Nov 17 21:13:11 localhost pppd[5539]: Connection terminated.
Nov 17 21:13:11 localhost pppd[5539]: Modem hangup
bogdan@ubuntu:~$ plog
Nov 17 21:13:11 localhost pppd[5539]: Connection terminated.
Nov 17 21:13:11 localhost pppd[5539]: Modem hangup
bogdan@ubuntu:~$ plog
Nov 17 21:13:41 localhost pppd[5539]: PPP session is 1133
Nov 17 21:13:41 localhost pppd[5539]: Using interface ppp1
Nov 17 21:13:41 localhost pppd[5539]: Connect: ppp1 <--> eth1
Nov 17 21:13:44 localhost pppd[5539]: PAP authentication succeeded
Nov 17 21:13:44 localhost pppd[5539]: peer from calling number 00:10:F3 authorized
Nov 17 21:13:44 localhost pppd[5539]: Cannot determine ethernet address for proxy ARP
Nov 17 21:13:44 localhost pppd[5539]: local IP address 82.xxx.xx.58
Nov 17 21:13:44 localhost pppd[5539]: remote IP address 10.0.0.1
Nov 17 21:13:44 localhost pppd[5539]: primary DNS address 193.231.236.30
Nov 17 21:13:44 localhost pppd[5539]: secondary DNS address 193.231.236.25
bogdan@ubuntu:~$
bogdan@ubuntu:~$

No one seems to know the problem or how to fix it? Now what do i do? Quit ubuntu?

[itiswhatitis]

Don't quit! Every problem has a solution!

Are you ADSL?

Who is your ISP?

Can you paste your peer file in? (make sure you remove your password from what you paste!)

[aloprot]

Not adsl, I have a fiber optic cable in my house and from there there is a spliter that splits this fiber optic into 2 separate slots. One for my telephone line and one for a utp cable. I connect to the internet using that cable and a username and password provided by my isp. My isp has no problems, my connection has no problems I can assure you. The same connection on windows has uptime of over 4 days...I had 11 days uptime, no disconnects but I had to shut down the computer because I had to leave on vacation. The problem is clearly not my isp but something in ubuntu. I'm a beginner don't know what would help you more or what info to post. The thing is simple, my pppoe connection is not stable in ubuntu.

[anewguy]

Please understand that nobody is just saying your connection is bad - instead, please do as they have asked and post the information asked for. We all know from our own experiences starting out that it can be frustrating at times, but please understand everyone is trying to help. More information is needed as previously mentioned. What type of PC? What is the model/type of the "card" your fiber connects to?

Also, you said "....it's not the connection, on win xp a separate machine has 4 days uptime" - don't assume that if one computer is working that another "has" to - somethings might need to be changed or tweeked.

Let's start with some other basic information as well as that requested by others already:

in a terminal:

lspci

and

lsusb

Post the output from both of those back here along with the additional output requested from others previously, and we'll try to go from there.

Dave

[kaldor]

Something very similar to this happened to me back on 7.10.

I upgraded to 8.04 when it came out, and I had no issues since.

Maybe you can try another distro?

Ubuntu is not the only easy Linux OS. Try Mint.

[3rdalbum]

Something very similar to this happened to me back on 7.10.

I upgraded to 8.04 when it came out, and I had no issues since.

Maybe you can try another distro?

Ubuntu is not the only easy Linux OS. Try Mint.

Mint is basically Ubuntu with a couple of extra programs; so if you're having a problem with Ubuntu you will have the same problem in Mint.

To the OP: It seems that Ubuntu is continually sending requests to the modem or router or whatever it is, in order to determine whether the connection is still up. But those requests, or at least some of them, are not getting through.

There may be a setting in your PPP configuration file that allows you to limit the number of requests it makes, or increase the number of requests that can fail to be returned before Ubuntu assumes that the connection is broken.

Also, try a different Ethernet cable, and make sure it isn't next to any devices that are putting out a lot of electromagnetic interference (like a microwave...).

I have never needed to use PPPoE from any Linux distribution so I really can't help with finding options in any PPP configuration files; it would be the blind leading the blind.

If you have a modem or router or something at your house (which I assume would be the case), it may have a web-based interface and the ability to initiate the connection itself. If this is the case, then definitely use it! That's what most ADSL and cable broadband modems do by default.

Definitely doesn't make sense for ISPs to require PPPoE on the computer, because of the number of home networks and net-connected game consoles out there!