Ubuntu 9.10 won't enter suspend/hibernate

[om06zr]

Greetings forum-goers. I have been trying to get my new (custom built) computer to suspend and hibernate without success. Whenever I tell it to suspend or hibernate the screen goes black, almost as if it were working, but immediately returns to a login screen. The power never turns off. I have successfully been able to suspend under windows vista, so it would seem that hardware is certainly capable. But I cannot replicate this under an installed or live-cd version of ubuntu.

I am using ubuntu 9.10 64 bit, a core i7 920, and a gigabyte X58A-UD3R motherboard.

It would seem that the computer supports suspend and hibernate:

$ cat /sys/power/state
mem disk

But after running

$ sudo pm-suspend

unsuccessfully, the log file shows

$ cat /var/log/pm-suspend.log
Initial commandline parameters: 
Sat Apr  3 15:45:36 EST 2010: Running hooks for suspend.
/usr/lib/pm-utils/sleep.d/000record suspend suspend: success.
/usr/lib/pm-utils/sleep.d/00auto-quirk suspend suspend: Adding quirks from HAL: --quirk-dpms-on --quirk-dpms-suspend --quirk-vbe-post --quirk-vbemode-restore --quirk-vbestate-restore --quirk-vga-mode-3 
success.
/usr/lib/pm-utils/sleep.d/00logging suspend suspend: Linux zeus 2.6.31-20-generic #58-Ubuntu SMP Fri Mar 12 04:38:19 UTC 2010 x86_64 GNU/Linux
Module                  Size  Used by
binfmt_misc            10220  1 
ppdev                   8232  0 
snd_hda_codec_realtek   277860  1 
snd_hda_intel          31880  2 
snd_hda_codec          87584  2 snd_hda_codec_realtek,snd_hda_intel
snd_hwdep               9352  1 snd_hda_codec
snd_pcm_oss            44704  0 
snd_mixer_oss          18976  1 snd_pcm_oss
snd_pcm                93160  3 snd_hda_intel,snd_hda_codec,snd_pcm_oss
snd_seq_dummy           3460  0 
snd_seq_oss            33440  0 
snd_seq_midi            8192  0 
snd_rawmidi            27296  1 snd_seq_midi
snd_seq_midi_event      8448  2 snd_seq_oss,snd_seq_midi
snd_seq                60608  6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer              26992  2 snd_pcm,snd_seq
snd_seq_device          8308  5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
iptable_filter          3872  0 
ip_tables              21200  1 iptable_filter
snd                    77096  16 snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore               9088  1 snd
xhci                   40772  0 
x_tables               25832  1 ip_tables
lp                     11908  0 
psmouse                57124  0 
snd_page_alloc         10928  2 snd_hda_intel,snd_pcm
nvidia              10316904  56 
serio_raw               6596  0 
joydev                 13088  0 
parport                40528  2 ppdev,lp
dm_raid45              78504  0 
xor                     5456  1 dm_raid45
ohci1394               33780  0 
usbhid                 43968  0 
ieee1394              100896  1 ohci1394
r8169                  38884  0 
mii                     6368  1 r8169
floppy                 65192  0 
             total       used       free     shared    buffers     cached
Mem:       6124104    1838148    4285956          0      44244     237876
-/+ buffers/cache:    1556028    4568076
Swap:      8980292          0    8980292
success.
/usr/lib/pm-utils/sleep.d/00powersave suspend suspend: success.
/usr/lib/pm-utils/sleep.d/01PulseAudio suspend suspend: success.
/etc/pm/sleep.d/10_grub-common suspend suspend: success.
/etc/pm/sleep.d/10_unattended-upgrades-hibernate suspend suspend: success.
/usr/lib/pm-utils/sleep.d/49bluetooth suspend suspend: not applicable.
/usr/lib/pm-utils/sleep.d/55NetworkManager suspend suspend: success.
/usr/lib/pm-utils/sleep.d/75modules suspend suspend: success.
/usr/lib/pm-utils/sleep.d/90clock suspend suspend: not applicable.
/usr/lib/pm-utils/sleep.d/94cpufreq suspend suspend: success.
/usr/lib/pm-utils/sleep.d/95anacron suspend suspend: stop: Unknown instance: 
success.
/usr/lib/pm-utils/sleep.d/95led suspend suspend: not applicable.
/usr/lib/pm-utils/sleep.d/96laptop-mode suspend suspend: success.
/usr/lib/pm-utils/sleep.d/98smart-kernel-video suspend suspend: success.
/usr/lib/pm-utils/sleep.d/99video suspend suspend: kernel.acpi_video_flags = 0
success.
/etc/pm/sleep.d/action_wpa suspend suspend: success.
Sat Apr  3 15:45:37 EST 2010: performing suspend
Sat Apr  3 15:45:38 EST 2010: Awake.
Sat Apr  3 15:45:38 EST 2010: Running hooks for resume
/etc/pm/sleep.d/action_wpa resume suspend: success.
/usr/lib/pm-utils/sleep.d/99video resume suspend: success.
/usr/lib/pm-utils/sleep.d/98smart-kernel-video resume suspend: success.
/usr/lib/pm-utils/sleep.d/96laptop-mode resume suspend: success.
/usr/lib/pm-utils/sleep.d/95led resume suspend: not applicable.
/usr/lib/pm-utils/sleep.d/95anacron resume suspend: success.
/usr/lib/pm-utils/sleep.d/94cpufreq resume suspend: success.
/usr/lib/pm-utils/sleep.d/90clock resume suspend: not applicable.
/usr/lib/pm-utils/sleep.d/75modules resume suspend: success.
/usr/lib/pm-utils/sleep.d/55NetworkManager resume suspend: success.
/usr/lib/pm-utils/sleep.d/49bluetooth resume suspend: not applicable.
/etc/pm/sleep.d/10_unattended-upgrades-hibernate resume suspend: success.
/etc/pm/sleep.d/10_grub-common resume suspend: success.
/usr/lib/pm-utils/sleep.d/01PulseAudio resume suspend: success.
/usr/lib/pm-utils/sleep.d/00powersave resume suspend: success.
/usr/lib/pm-utils/sleep.d/00logging resume suspend: success.
/usr/lib/pm-utils/sleep.d/00auto-quirk resume suspend: success.
/usr/lib/pm-utils/sleep.d/000record resume suspend: success.
Sat Apr  3 15:45:38 EST 2010: Finished.

So I installed uswsusp and tried running s2ram

$ sudo s2ram
Machine is unknown.
This machine can be identified by:
    sys_vendor   = "Gigabyte Technology Co., Ltd."
    sys_product  = "X58A-UD3R"
    sys_version  = " "
    bios_version = "F1"
See http://suspend.sf.net/s2ram-support.html for details.

If you report a problem, please include the complete output above.

forcing it gives

$ sudo s2ram --force
Switching from vt1 to vt1
[  739.651149] pm_op(): usb_dev_suspend+0x0/0x10 returns -2
[  739.651151] PM: Device usb9 failed to suspend: error -2
[  739.651154] PM: some devices failed to suspend
s2ram_do: No such file or directory
switching back to vt1

but running lsusb shows nothing on usb9:

$ lsusb
Bus 009 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 008 Device 002: ID 413c:2003 Dell Computer Corp. Keyboard
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 046d:c521 Logitech, Inc. MX620 Laser Cordless Mouse
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

I thought it was about time I asked for help. Does anyone have any ideas how I could fix this problem? Thanks!

Solved (sort of): The USB port causing the problem was USB version 3. Turning the USB3 controller off in the BIOS alleviated the problem. But it's only really a temporary solution.

[TheNerdAL]

Try

apmsleep

[om06zr]

$ sudo apmsleep +00:01
apmsleep: Your kernel does not support APM.
apmsleep: Recompile kernel with APM and /dev/rtc support

[TheNerdAL]

Hmm...How about

sudo /etc/acpi/sleep.sh

[om06zr]

$ sudo /etc/acpi/sleep.sh
cat: /var/lib/acpi-support/system-manufacturer: No such file or directory
cat: /var/lib/acpi-support/system-product-name: No such file or directory
cat: /var/lib/acpi-support/system-version: No such file or directory
cat: /var/lib/acpi-support/bios-version: No such file or directory

[TheNerdAL]

Then I have no idea, sorry.

[om06zr]

Thanks anyway!

[TheNerdAL]

Anytime.

[ipsi]

I have the exact same problem as you, and have managed to solve it by turning off *all* USB devices in the BIOS.

I'm running an Asus N61J laptop with a Core i7 720M.

Next task is to figure out how, if at all, I can disable the particular USB component that is causing me problems without removing my ability to use a USB mouse/keyboard...

[om06zr]

AHA! It seems that the troublesome usb port was USB3.

$lsusb -v
Bus 009 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               3.00
  bDeviceClass            9 Hub
  bDeviceSubClass         0 Unused
  bDeviceProtocol         3 
  bMaxPacketSize0         9
  idVendor           0x1d6b Linux Foundation
  idProduct          0x0002 2.0 root hub
  bcdDevice            2.06
  iManufacturer           3 
  iProduct                2 
  iSerial                 1 
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           25
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      0 Full speed (or root) hub
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0004  1x 4 bytes
        bInterval              12

...

(the "bcdUSB 3.00" part). By disabling the USB3 controller in the BIOS I am now able to suspend and resume. Although now I don't get to use those ports. I guess linux doesn't have great support for USB3 yet?

Clarification: By USB3 I mean USB version 3