Results 1 to 3 of 3

Thread: Ubuntu Karmic - Canoscan LIDE 50 - Failed to start scanner: Error during device I/O

  1. #1
    Join Date
    Dec 2009
    Location
    Tenerife / Canary Islands
    Beans
    5
    Distro
    Ubuntu 11.04 Natty Narwhal

    Ubuntu Karmic - Canoscan LIDE 50 - Failed to start scanner: Error during device I/O

    Hello,

    I just clean installed Ubuntu Karmic after having had my first, most pleasant experience with Ubuntu 9.04.

    I use Canoscan LIDE 50 as my scanner, which is supported. On Ubuntu 9.04 it worked out of the box without any problem.
    Since I installed Ubuntu 9.10, although it recognizes my scanner, I constantly receive the following error message when trying to scan - whatever software I use (Xsane, gscan2pdf, OpenOffice):
    Xsane:
    Failed to start scanner: Error during device I/O

    gscan2pdf:
    Error during device I/O

    I also tried to run it by command in the Terminal:
    scanimage >image.pnm
    WARNING: Unhandled message: interface=org.freedesktop.DBus.Introspectable, path=/, member=Introspect
    scanimage: sane_start: Error during device I/O

    I have also checked my User privileges already, which are 100 % admin privileges.

    Anyone help me please to solve this issue?
    Thanks in advance for the early reply.
    Last edited by G@Tenerife; February 18th, 2010 at 11:11 AM. Reason: No replies within 12 hours, please help, I need my scanner urgently for business purposes.

  2. #2
    Join Date
    Nov 2006
    Beans
    10

    Re: Ubuntu Karmic - Canoscan LIDE 50 - Failed to start scanner: Error during device I

    Quote Originally Posted by G@Tenerife View Post
    Hello,

    I just clean installed Ubuntu Karmic after having had my first, most pleasant experience with Ubuntu 9.04.

    I use Canoscan LIDE 50 as my scanner, which is supported. On Ubuntu 9.04 it worked out of the box without any problem.
    Since I installed Ubuntu 9.10, although it recognizes my scanner, I constantly receive the following error message when trying to scan - whatever software I use (Xsane, gscan2pdf, OpenOffice):
    Xsane:
    Failed to start scanner: Error during device I/O

    gscan2pdf:
    Error during device I/O

    I also tried to run it by command in the Terminal:
    scanimage >image.pnm
    WARNING: Unhandled message: interface=org.freedesktop.DBus.Introspectable, path=/, member=Introspect
    scanimage: sane_start: Error during device I/O

    I have also checked my User privileges already, which are 100 % admin privileges.

    Anyone help me please to solve this issue?
    Thanks in advance for the early reply.
    It seems to be a bug. You may try downgrading libsane to 1.0.19.
    Reference:
    https://bugs.launchpad.net/ubuntu/+s...ds/+bug/465055

  3. #3
    Join Date
    Dec 2009
    Location
    Tenerife / Canary Islands
    Beans
    5
    Distro
    Ubuntu 11.04 Natty Narwhal

    Smile Re: Ubuntu Karmic - Canoscan LIDE 50 - Failed to start scanner: Error during device I

    Hello zanetu,

    First, sorry for my late reply ... but a big THANK YOU!

    I read this bug report and followed the advise given. Downgrading to libsane 1.0.19 works as long I do not restart my PC, but at least it's a good work-around.

    As removing libsane 1.0.20 demands also to remove a few other files, I created a quick-reinstall list, which allows me to perform this downgrade procedure in a very fast way.

    Thanks again for your advise.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •