Wireless Not Working

[larry]

Dear All,
I made a fresh xubuntu 9.10 installation on my laptop (amilo pa 3553 fujitsu-siemens,amd64 architecture).
The problem is that the network manager applet does not allow me to enable wireless. I have always had problems with my own wireless card, but I have also tried 2 usb wireless sticks: Belkin Wireless-G USB Adapter and D-link DWL-G122 (allegedly linux-friendly).
They both used to work under Debian, but also there (at least on Debian testing) they are broken now. Maybe a kernel issue...however, not having wireless connections on a laptop is pretty annoying.
Any suggestions are welcome.
Cheers

larry

[northd_tech]

Could you post the results when you run these commands in a terminal to see what kind of hardware you are working with, Larry?

lspci

lsusb

lsmod

uname -a

sudo lshw -C network 

ifconfig

iwconfig

[larry]

Could you post the results when you run these commands in a terminal to see what kind of hardware you are working with, Larry?

lspci

lsusb

lsmod

uname -a

sudo lshw -C network 

ifconfig

iwconfig

Hello,
And thanks for helping. Below is the output of the commands you requested.
I am not that experienced about networks, but the problem looks to me more about enabling the wireless network than hardware recognition.
I ran the commands with the belkin wireless usb stick plugged into my laptop.
Cheers

larry

~$ lspci
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:01.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (int gfx)
00:02.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (ext gfx port 0)
00:04.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0)
00:05.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 1)
00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
00:07.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 3)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a)
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:18.0 Host bridge: Advanced Micro Devices [AMD] Mobile K10 [Turion X2, Athlon X2, Sempron] HyperTransport Configuration (rev 40)
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 11h [Turion X2, Athlon X2, Sempron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Mobile K10 [Turion X2, Athlon X2, Sempron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Mobile K10 [Turion X2, Athlon X2, Sempron] Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Mobile K10 [Turion X2, Athlon X2, Sempron] Link Control
01:05.0 VGA compatible controller: ATI Technologies Inc RS780M/RS780MN [Radeon HD 3200 Graphics]
01:05.1 Audio device: ATI Technologies Inc RS780 Azalia controller
02:00.0 VGA compatible controller: ATI Technologies Inc Mobility Radeon HD 3400 Series
02:00.1 Audio device: ATI Technologies Inc RV620 Audio device [Radeon HD 34xx Series]
08:00.0 Network controller: Atheros Communications Inc. AR928X Wireless Network Adapter (PCI-Express) (rev 01)
09:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 02)
0a:00.0 FireWire (IEEE 1394): JMicron Technology Corp. IEEE 1394 Host Controller
0a:00.1 System peripheral: JMicron Technology Corp. SD/MMC Host Controller
0a:00.2 SD Host controller: JMicron Technology Corp. Standard SD Host Controller
0a:00.3 System peripheral: JMicron Technology Corp. MS Host Controller
0a:00.4 System peripheral: JMicron Technology Corp. xD Host Controller

~$ lsmod
Module Size Used by
ppdev 8232 0
snd_hda_codec_atihdmi 4320 2
snd_hda_codec_realtek 277860 1
joydev 13088 0
snd_hda_intel 31880 4
arc4 2144 4
rt73usb 29092 0
ecb 3296 4
crc_itu_t 2336 1 rt73usb
snd_hda_codec 87584 3 snd_hda_codec_atihdmi,snd_hda_codec_realtek,snd_hd a_intel
snd_hwdep 9352 1 snd_hda_codec
snd_pcm_oss 44704 0
snd_mixer_oss 18976 2 snd_pcm_oss
snd_pcm 93160 3 snd_hda_intel,snd_hda_codec,snd_pcm_oss
snd_seq_dummy 3460 0
snd_seq_oss 33440 0
snd_seq_midi 8192 0
snd_rawmidi 27296 1 snd_seq_midi
snd_seq_midi_event 8448 2 snd_seq_oss,snd_seq_midi
rt2500usb 23364 0
snd_seq 60608 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_mid i_event
rt2x00usb 13600 2 rt73usb,rt2500usb
snd_timer 26992 2 snd_pcm,snd_seq
rt2x00lib 34624 3 rt73usb,rt2500usb,rt2x00usb
ath9k 278176 0
snd_seq_device 8308 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi ,snd_seq
sdhci_pci 8928 0
iptable_filter 3872 0
jmb38x_ms 11300 0
sdhci 20484 1 sdhci_pci
input_polldev 4720 1 rt2x00lib
ip_tables 21200 1 iptable_filter
snd 77096 18 snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec, snd_hwdep,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_se q_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
mac80211 210040 3 rt2x00usb,rt2x00lib,ath9k
fglrx 2234552 31
x_tables 25832 1 ip_tables
soundcore 9088 2 snd
memstick 12528 1 jmb38x_ms
amd64_edac_mod 26688 0
lp 11908 0
led_class 5256 3 rt2x00lib,ath9k,sdhci
ath 10304 1 ath9k
snd_page_alloc 10928 2 snd_hda_intel,snd_pcm
psmouse 57124 0
shpchp 37756 0
parport 40528 2 ppdev,lp
serio_raw 6596 0
edac_core 48876 1 amd64_edac_mod
cfg80211 109144 4 rt2x00lib,ath9k,mac80211,ath
i2c_piix4 11728 0
usbhid 43968 0
r8169 38884 0
mii 6368 1 r8169
video 23612 0
output 3680 1 video
ohci1394 33780 0
ieee1394 100896 1 ohci1394


~$ uname -a
Linux sandworm 2.6.31-20-generic #57-Ubuntu SMP Mon Feb 8 09:02:26 UTC 2010 x86_64 GNU/Linux


~$ sudo lshw -C network
[sudo] password for ****:
*-network DISABLED
description: Wireless interface
product: AR928X Wireless Network Adapter (PCI-Express)
vendor: Atheros Communications Inc.
physical id: 0
bus info: pci@0000:08:00.0
logical name: wmaster0
version: 01
serial: 00:15:af:ce:86:9b
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix bus_master cap_list logical ethernet physical wireless
configuration: broadcast=yes driver=ath9k latency=0 multicast=yes wireless=IEEE 802.11bgn
resources: irq:17 memory:f0200000-f020ffff
*-network
description: Ethernet interface
product: RTL8111/8168B PCI Express Gigabit Ethernet controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:09:00.0
logical name: eth0
version: 02
serial: 00:1f:16:02:b2:83
size: 100MB/s
capacity: 1GB/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix vpd bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full ip=192.168.1.136 latency=0 link=yes multicast=yes port=MII speed=100MB/s
resources: irq:30 ioport:b000(size=256) memory:f0300000-f0300fff memory:f0600000-f060ffff(prefetchable) memory:f0620000-f063ffff(prefetchable)
*-network DISABLED
description: Wireless interface
physical id: 2
logical name: wlan2
serial: 00:22:75:fe:2d:3d
capabilities: ethernet physical wireless
configuration: broadcast=yes multicast=yes wireless=IEEE 802.11bg


~$ ifconfig
eth0 Link encap:Ethernet HWaddr 00:1f:16:02:b2:83
inet addr:192.168.1.136 Bcast:192.168.1.255 Mask:255.255.255.0
inet6 addr: fe80::21f:16ff:fe02:b283/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:35388 errors:0 dropped:0 overruns:0 frame:0
TX packets:22072 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:36855886 (36.8 MB) TX bytes:2834358 (2.8 MB)
Interrupt:30 Base address:0xc000

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:220 errors:0 dropped:0 overruns:0 frame:0
TX packets:220 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:15400 (15.4 KB) TX bytes:15400 (15.4 KB)


:~$ iwconfig
lo no wireless extensions.

eth0 no wireless extensions.

wmaster0 no wireless extensions.

wlan0 IEEE 802.11bgn ESSID:""
Mode:Managed Frequency:2.412 GHz Access Point: Not-Associated
Tx-Power=off
Retry long limit:7 RTS thrff Fragment thrff
Power Managementn
Link Quality:0 Signal level:0 Noise level:0
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:0 Missed beacon:0

wmaster1 no wireless extensions.

wlan2 IEEE 802.11bg ESSID:""
Mode:Managed Frequency:2.412 GHz Access Point: Not-Associated
Tx-Power=0 dBm
Retry long limit:7 RTS thrff Fragment thrff
Power Managementn
Link Quality:0 Signal level:0 Noise level:0
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:0 Missed beacon:0

[larry]

Hi there,
Now I have fixed the problem: I had to update the bios (new driver available from manufacturer's website).
Now I can drop all the external usb sticks, wireless connectivity just works fine.

[northd_tech]

lspci
08:00.0 Network controller: Atheros Communications Inc. AR928X Wireless Network Adapter (PCI-Express) (rev 01)
09:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 02)


~$ lsmod
Module Size Used by

rt73usb 29092 0
rt2500usb 23364 0
rt2x00usb 13600 2 rt73usb,rt2500usb
rt2x00lib 34624 3 rt73usb,rt2500usb,rt2x00usb
ath9k 278176 0
mac80211 210040 3 rt2x00usb,rt2x00lib,ath9k
ath 10304 1 ath9k
cfg80211 109144 4 rt2x00lib,ath9k,mac80211,ath

r8169 38884 0
mii 6368 1 r8169

~$ uname -a
Linux sandworm 2.6.31-20-generic #57-Ubuntu SMP Mon Feb 8 09:02:26 UTC 2010 x86_64 GNU/Linux

~$ sudo lshw -C network
[sudo] password for ****:
*-network DISABLED
description: Wireless interface
product: AR928X Wireless Network Adapter (PCI-Express)
vendor: Atheros Communications Inc.
physical id: 0
bus info: pci@0000:08:00.0
logical name: wmaster0
version: 01
serial: 00:15:af:ce:86:9b
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix bus_master cap_list logical ethernet physical wireless
configuration: broadcast=yes driver=ath9k latency=0 multicast=yes wireless=IEEE 802.11bgn
resources: irq:17 memory:f0200000-f020ffff
*-network
description: Ethernet interface
product: RTL8111/8168B PCI Express Gigabit Ethernet controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:09:00.0
logical name: eth0
version: 02
serial: 00:1f:16:02:b2:83
size: 100MB/s
capacity: 1GB/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix vpd bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full ip=192.168.1.136 latency=0 link=yes multicast=yes port=MII speed=100MB/s
resources: irq:30 ioport:b000(size=256) memory:f0300000-f0300fff memory:f0600000-f060ffff(prefetchable) memory:f0620000-f063ffff(prefetchable)
*-network DISABLED
description: Wireless interface
physical id: 2
logical name: wlan2
serial: 00:22:75:fe:2d:3d
capabilities: ethernet physical wireless
configuration: broadcast=yes multicast=yes wireless=IEEE 802.11bg


~$ ifconfig
eth0 Link encap:Ethernet HWaddr 00:1f:16:02:b2:83
inet addr:192.168.1.136 Bcast:192.168.1.255 Mask:255.255.255.0
inet6 addr: fe80::21f:16ff:fe02:b283/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:35388 errors:0 dropped:0 overruns:0 frame:0
TX packets:22072 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:36855886 (36.8 MB) TX bytes:2834358 (2.8 MB)
Interrupt:30 Base address:0xc000

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:220 errors:0 dropped:0 overruns:0 frame:0
TX packets:220 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:15400 (15.4 KB) TX bytes:15400 (15.4 KB)


:~$ iwconfig
lo no wireless extensions.

eth0 no wireless extensions.

wmaster0 no wireless extensions.

wlan0 IEEE 802.11bgn ESSID:""
Mode:Managed Frequency:2.412 GHz Access Point: Not-Associated
Tx-Power=off
Retry long limit:7 RTS thrff Fragment thrff
Power Managementn
Link Quality:0 Signal level:0 Noise level:0
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:0 Missed beacon:0

wmaster1 no wireless extensions.

wlan2 IEEE 802.11bg ESSID:""
Mode:Managed Frequency:2.412 GHz Access Point: Not-Associated
Tx-Power=0 dBm
Retry long limit:7 RTS thrff Fragment thrff
Power Managementn
Link Quality:0 Signal level:0 Noise level:0
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:0 Missed beacon:0

For future reference, your wireless card is a Atheros AR928X and the ethernet is a Realtek RTL8111/8168B.

I didn't see the results of lsusb, but the "rt...usb" look like wireless USB modules to me. Those are the ones that I marked in red above.

I'm glad you got it working. If you have any trouble with the wireless, search the forums here for "Atheros AR928X" and you will probably find some related information.

edit: You are running a 64-bit 2.6.31-20-generic linux kernel.

[Demask]

Hi there,
Now I have fixed the problem: I had to update the bios (new driver available from manufacturer's website).
Now I can drop all the external usb sticks, wireless connectivity just works fine.

Just like'd to say thanks. I have the same laptop and experienced exactly the same problem with Ubuntu 9.10. BIOS-upgrade from Fujitsu fixed it all! It seems that with the updated BIOS you can enable/disable Wireless more permanently from BIOS. Instead of the "Fn+F1" combo you had to use every time you rebooted the laptop with windows.