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Thread: Lost wireless on upgrade

  1. #1
    Join Date
    Jan 2010
    Beans
    9

    Lost wireless on upgrade

    Dear Friends,
    New and ignorant here. I got a new System 76 netbook, love it, went to upgrade Ubuntu and since, have not been able to get wireless to work. Wireless light is off, no switches work to activate. Unit has no CD drive, can't get on internet without connection. Not sure this is the correct forum. What can I do?
    Yours hopefully,
    Joe Snyder

  2. #2
    Join Date
    May 2007
    Location
    Delaware
    Beans
    92

    Re: Lost wireless on upgrade

    try system->administration->hardware drivers and see if your wireless card is activatable(?) through there. If not.....plug it in to the wired network, run these commands in terminal

    Code:
    sudo apt-get update && sudo apt-get upgrade && sudo apt-get dist-upgrade
    then reboot, and try. post back with the results of the command before rebooting.

  3. #3
    Join Date
    Jan 2010
    Beans
    9

    Re: Lost wireless on upgrade

    Sorry this took so long. Not easy access to hard wired network. After the command, it loaded a lot of stuff. Final words:
    update-initramfs: Generating /boot/initrd.img-2.6.31-17-generic
    OK to reboot?
    Thanks,
    Joe

  4. #4
    Join Date
    May 2007
    Location
    Delaware
    Beans
    92

    Re: Lost wireless on upgrade

    yup, give it a reboot and check system->administration->hardware drivers.

  5. #5
    Join Date
    Jan 2010
    Beans
    9

    Re: Lost wireless on upgrade

    stim,
    Well, sadly, still tells me no drivers found. Still not wireless light, nor response to keyboard or mechanical switches?? What next?
    Thanks for trying,
    Joe

  6. #6
    Join Date
    Jan 2010
    Beans
    9

    Re: Lost wireless on upgrade

    Dear Friends,
    If you can look at the previous messages on this thread, I still have this nice netbook that is basically a really expensive doorstop as no wireless access. I would really like to get it fixed so I can use it. ANY help would be welcome at this point.
    Yours hopefully,
    Joe

  7. #7
    Join Date
    Mar 2010
    Beans
    14

    Re: Lost wireless on upgrade

    I'm a new user too, you can see my driver problem in the unanswered thread below yours. Basically I ended up going to http://www.ubuntu.com/desktop/get-ubuntu/download and put that on a USB drive. When the startup began I hit f2 and did a full install where i rewrote everything.

    Then I got to a wired connection and used that code that was listed above. I waited a while still wired and then I installed two drivers after my restart, I could then find the wireless and it WORKS! Hope you have some luck too! I can try to help you if you like. I'm learning this slowly.

  8. #8
    Join Date
    Sep 2010
    Beans
    1

    Arrow Re: Lost wireless on upgrade

    I don't normally like posting links to other Q&A sites in forums but considering the length of time that has past since you originally posted I'll make an exception.

    Try asking your question in http://ubuntu.stackexchange.com - if you do get an answer then be sure to post it back here so that others can benefit from it.

    [Moderators: if this is deemed as inappropriate then please feel free to delete, I'm just trying to help ]

  9. #9
    Join Date
    Mar 2010
    Location
    Dublin, Ireland
    Beans
    Hidden!
    Distro
    Ubuntu 12.10 Quantal Quetzal

    Re: Lost wireless on upgrade

    Could you post the output of:

    Code:
    lspci
    to tell us what wireless network card you have? You may have to install the Lucid backports, which contain the compat-wireless package.
    Matt
    blog.mattrudge.net for extra helpings of geeky Ubuntu goodness
    Get the Ubuntu Weekly Newsletter

  10. #10
    Join Date
    Jan 2010
    Beans
    9

    Re: Lost wireless on upgrade

    Dear Friends,
    Thanks for all the suggestions, questions, and good ideas. I managed to get in touch with a tech assistant from System 76 who walked me through a series of trials and errors that finally resulted in a working netbook ... so for now, problem solved.
    I see, however, that Ubuntu wants me to download a newer version. Dare I try it?
    Yours gratefully,
    Joe

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