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Thread: Failed to retrieve share list from server

  1. #1
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    Oct 2009
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    Failed to retrieve share list from server

    I have a share on my home server with all my music in. When I go to a windows PC ( Windows 7) and go to network I can see the share, but when I try to connect in ubuntu by going to places>network>windows network I get the error

    Unable to connect
    Failed to retrieve share list from server

    however when I try the connect to server option and specify the IP address its fine. I have tried this with the firewall disabled with the same results.

    I am trying to get my family to use ubuntu and I don't want them to have tp specify an IP address.


    Any ideas?

  2. #2
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    Dec 2009
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    Re: Failed to retrieve share list from server

    Want the fastest way?

    Go to Connect to Server again using the ip address and when Nautilus opens up to that location, Bookmark it. It will show up under "Places" on the left panel on nautilus exactly like a "mapped drive" does in Windows. If you right click that entry you can even change it's name.

  3. #3
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    Re: Failed to retrieve share list from server

    Quote Originally Posted by Morbius1 View Post
    Want the fastest way?

    Go to Connect to Server again using the ip address and when Nautilus opens up to that location, Bookmark it. It will show up under "Places" on the left panel on nautilus exactly like a "mapped drive" does in Windows. If you right click that entry you can even change it's name.
    I was considering that and it works great but I really want to get the problem fixed properly. This will do great as a temporary fix but its really quite annoying as my sister's windows 7 laptop can see all the shares but none of my ubuntu machines can. I have heard this is a gnome specific bug but I can't test that right now.

    Any fixes are appreciated.

  4. #4
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    Re: Failed to retrieve share list from server

    What OS is on the server?

  5. #5
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    Re: Failed to retrieve share list from server

    Its just running ubuntu on that server but the problem is not caused by the server. To update the problem I if disable the firewall on the machine I am trying to connect from and it all works. What service / ports should I be allowing in the firewall apart from samba and netbios-scan ?

  6. #6
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    Re: Failed to retrieve share list from server

    I don't use a firewall on each machine because I'm behind a router, but if I remember correctly the following ports need to be open:

    135
    137
    138
    139
    445

    tcp and udp

    If I'm wrong I'm sure to be corrected shortly.

  7. #7
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    Re: Failed to retrieve share list from server

    Right that works great and lets me connect but for some reason the folders in networked computers appear empty ( there are things in them).

    Any ideas what port is needed for that?

    EDIT: used wireshark to find out. I needed 53960 but i still can't mount the share. Guess I just need to allow another port.
    Last edited by llawwehttam; January 23rd, 2010 at 07:14 PM.

  8. #8
    Join Date
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    Re: Failed to retrieve share list from server

    Have you seen this How-To for Windows (Samba) sharing problems?
    Linux User #415691 Ubuntu User #8629
    Iowa Team (LoCo): [Wiki] [Launchpad]
    IRC channel: #ubuntu-us-ia on irc.freenode.net

  9. #9
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    Re: Failed to retrieve share list from server

    Quote Originally Posted by Iowan View Post
    Have you seen this How-To for Windows (Samba) sharing problems?
    No I hadn't seen that. Thanks a lot --> problem fixed

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