unable to correct problems you have held broken packages

[Raymond Lanphere]

I am new to Ubuntu, roughly two months, and recently upgraded from 9.04 to 9.10.
For some reason my flash player, or lack there of, is not working properly on different websites.
Youtube, for example, is fine. However, when I go to Aion to look at 3D character models it doesn't detect my flash player.
When I was prompted to download a new one (java) I received an error message stating "unable to correct problems you have held broken packages,"
I honestly don't know where to go from here please help me.

[mikewhatever]

Hi, and welcome to the forums,

the fact that youtube works is a good start. If you want others to test something that doesn't work for you online, provide a link. I don't know what's the problem with Aion, whatever that is, but java isn't the same as flash player. You can install it from the Software Center.
...and here is how to fix broken packages:
https://help.ubuntu.com/community/Sy...ken%20packages

[Raymond Lanphere]

Thank you for responding and I am very happy to be here.

This is a link to what I was talking about.

http://na.aiononline.com/livestatus/...&charID=137411

Furthermore, I included some screen shots of my experience and your link was, unfortunately, unhelpful.

[michy99]

Enter the following command in a terminal and post any error message you get.

sudo dpkg --configure -a

[Raymond Lanphere]

The command prompted for my password then nothing happened.
sudo dpkg --configure -a

[michy99]

Ok, then try this:

sudo apt-get install sun-java6-plugin

[Raymond Lanphere]

I would like to thank you for your efforts to help me before I begin.

I was met with this (see attachment)

[michy99]

Post the output of

cat /etc/apt/sources.list

(or open the file /etc/apt/sources.list and paste the contents here.)

[Raymond Lanphere]

This is what appeared.

[ranch hand]

Not butting in here but where you can, cut and paste. It is easier to read and take snips from, if needed, to clarify points for you.