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Thread: Can't connect through wireless, Acer Aspire 5536-5519, Ubuntu-9.04

  1. #1
    Join Date
    Nov 2005
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    Can't connect through wireless, Acer Aspire 5536-5519, Ubuntu-9.04

    Hello,

    I can't connect to my wireless network at home. I have been posting around various forums, but have never gotten any success at solving my problem (nor actually identifying what's wrong). I'll try to include in this post ALL information that could be usefull:

    First of all, when I click the network manager (top right) and select my wireless network (called "Network", and shown with full signal strength), the network manager icon becomes two greens dots with a blue "shooting star" moving around in circles behind them. Then, at some point, the icon comes back to normal and a little box appears saying "Wireless Network Disconnected". At school, the wireless connection works fine, and at home, I can connect to my wireless network on my other computer, so I guess that rules out any hardware problems.

    This is what I get when I use the iwconfig command:
    Code:
    lo        no wireless extensions.
    
    eth0      no wireless extensions.
    
    wmaster0  no wireless extensions.
    
    wlan0     IEEE 802.11bgn  ESSID:"Network"  
              Mode:Managed  Frequency:2.462 GHz  Access Point: Not-Associated   
              Tx-Power=20 dBm   
              Retry min limit:7   RTS thr:off   Fragment thr=2352 B   
              Power Management:off
              Link Quality:0  Signal level:0  Noise level:0
              Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0
              Tx excessive retries:0  Invalid misc:0   Missed beacon:0
    
    vboxnet0  no wireless extensions.
    
    pan0      no wireless extensions.
    This is what I get when I use the ifconfig command:
    Code:
    eth0      Link encap:Ethernet  HWaddr 00:1f:16:b4:25:1b  
              inet addr:192.168.0.10  Bcast:192.168.0.255  Mask:255.255.255.0
              inet6 addr: fe80::21f:16ff:feb4:251b/64 Scope:Link
              UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
              RX packets:35965 errors:0 dropped:0 overruns:0 frame:0
              TX packets:23064 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:1000 
              RX bytes:47424039 (47.4 MB)  TX bytes:2597745 (2.5 MB)
              Interrupt:16 
    
    lo        Link encap:Local Loopback  
              inet addr:127.0.0.1  Mask:255.0.0.0
              inet6 addr: ::1/128 Scope:Host
              UP LOOPBACK RUNNING  MTU:16436  Metric:1
              RX packets:0 errors:0 dropped:0 overruns:0 frame:0
              TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:0 
              RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
    
    wlan0     Link encap:Ethernet  HWaddr 00:17:c4:a0:ee:38  
              inet6 addr: fe80::217:c4ff:fea0:ee38/64 Scope:Link
              UP BROADCAST MULTICAST  MTU:1500  Metric:1
              RX packets:2 errors:0 dropped:0 overruns:0 frame:0
              TX packets:15 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:1000 
              RX bytes:330 (330.0 B)  TX bytes:3410 (3.4 KB)
    
    wmaster0  Link encap:UNSPEC  HWaddr 00-17-C4-A0-EE-38-00-00-00-00-00-00-00-00-00-00  
              UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
              RX packets:0 errors:0 dropped:0 overruns:0 frame:0
              TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:1000 
              RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
    This is what I get when I use lspci -v | less (cropped):
    Code:
    03:00.0 Ethernet controller: Broadcom Corporation NetLink BCM5784M Gigabit Ethernet PCIe (rev 10)
            Subsystem: Acer Incorporated [ALI] Device 0207
            Flags: bus master, fast devsel, latency 0, IRQ 2300
            Memory at f0300000 (64-bit, non-prefetchable) [size=64K]
            Capabilities: <access denied>
            Kernel driver in use: tg3
            Kernel modules: tg3
    
    06:00.0 Network controller: Atheros Communications Inc. AR928X Wireless Network Adapter (PCI-Express) (rev 01)
            Subsystem: Device 1a32:0303
            Flags: bus master, fast devsel, latency 0, IRQ 17
            Memory at f0400000 (64-bit, non-prefetchable) [size=64K]
            Capabilities: <access denied>
            Kernel driver in use: ath9k
            Kernel modules: ath9k
    Is there anything in the above which I could remove for clarity?
    Or better, is there anything else I could add to clarify my situation?

    By the way, I tried installing Wicd, but it couldn't get me connected either.

    Thank you for any help

    Shawn
    Last edited by Inder; October 17th, 2009 at 04:25 AM. Reason: added that signal strength is full for my network

  2. #2
    Join Date
    Nov 2006
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    Maryland
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    Distro
    Ubuntu 10.10 Maverick Meerkat

    Re: Can't connect through wireless, Acer Aspire 5536-5519, Ubuntu-9.04

    Just a few questions to narrow some things down. Is your wireless at home a secured network? When you left click on the network icon is your home network listed?

  3. #3
    Join Date
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    Re: Can't connect through wireless, Acer Aspire 5536-5519, Ubuntu-9.04

    yes, I see it there and the "signal strength bar" alongside it looks full (very strong).

  4. #4
    Join Date
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    Ubuntu Development Release

    Re: Can't connect through wireless, Acer Aspire 5536-5519, Ubuntu-9.04

    Can you connect with Etho and have you tried a reinstall of Network Manager if you can use Etho.

  5. #5
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    Ubuntu 9.04 Jaunty Jackalope

    Re: Can't connect through wireless, Acer Aspire 5536-5519, Ubuntu-9.04

    I am running an Acer Aspire 5536 .. Try disabling the lan in the bios and then see if it detects the wireless connection.. Also are you using the Broadcom lan with the Atheros wireless? Which is whats in my system.. I had no problem with mine being detected however i know sometimes the Lan connection and the wireless bump heads for a IRQ resource on ubuntu 9.04 so you have to disable the lan inside the bios..
    2.1 AMD Athlon-X2 QL 64,
    ATI Radeon HD 3200 Graphics Card 1408 mb HyperMemory,
    320 Gigabyte HDD, 3 Gigabytes DDR2 Memory,
    15.6" HD LCD. Ubuntu 9.04....

  6. #6
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    Re: Can't connect through wireless, Acer Aspire 5536-5519, Ubuntu-9.04

    @wilee-nilee: Yes, I am presently connected to eth0, the wired connection works perfectly. It's just a shame that my cable is so short and I always have to sit right next to the router I just tried re-installing network-manager-gnome and network-manager, and still I can't connect through wireless..

    @PrePenguin: I tried your solution, but I couldn't find any mention of LAN in the bios.. The only thing that seemed related to networking was that "booting in network mode" was enabled, or something like that... Also, how can I tell if I'm using the "Broadcom lan with the Atheros Wireless"? I don't actually know what that is..

    I am detecting my wireless network though, and getting a strong signal too! It's right there in the list when I click on the network manager.

  7. #7
    Join Date
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    Ubuntu 10.10 Maverick Meerkat

    Re: Can't connect through wireless, Acer Aspire 5536-5519, Ubuntu-9.04

    When you look in the network manager and see your network are you clicking on the network to select it?

  8. #8
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    Re: Can't connect through wireless, Acer Aspire 5536-5519, Ubuntu-9.04

    @Metaljaz: Yes, I click on it to select it, then the network manager icon becomes two greens dots with a blue "shooting star" moving around in circles behind them. Then, at some point, the icon comes back to normal and a little box appears saying "Wireless Network Disconnected".

  9. #9
    Join Date
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    Indiana
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    Distro
    Ubuntu 9.04 Jaunty Jackalope

    Re: Can't connect through wireless, Acer Aspire 5536-5519, Ubuntu-9.04

    Sounds like a router problem with the wireless maybe reset your router but the router is kicking you off maybe? Is this router keyed? WEP?
    2.1 AMD Athlon-X2 QL 64,
    ATI Radeon HD 3200 Graphics Card 1408 mb HyperMemory,
    320 Gigabyte HDD, 3 Gigabytes DDR2 Memory,
    15.6" HD LCD. Ubuntu 9.04....

  10. #10
    Join Date
    Nov 2006
    Location
    Maryland
    Beans
    440
    Distro
    Ubuntu 10.10 Maverick Meerkat

    Re: Can't connect through wireless, Acer Aspire 5536-5519, Ubuntu-9.04

    I have read that installing the below could solve your problem:

    # For Ubuntu 9.04 Jaunty users From the terminal window type:

    sudo apt-get install linux-backports-modules-jaunty

    restart computer and check wireless again

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