Re: HP laptop batter issue
Is it actually switching off completely ? Screen going dark & blank ?
Once it is switched off completely & not in hibernation the OS does nothing. So is a hardware fault.
Could try completely discharging battery, so it will not do any thing when switched on, then plug mains in & leave it to charge with out using.
Do this a couple of times & then see if battery performs any better.
At 2.5 years old your battery could be on the way out.
Some people say putting in freezer for a while sometimes revives batteries, not tried it myself.
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Hakunamatata ...... No worries !
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