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Thread: No network options in Ubuntu

  1. #1
    Join Date
    May 2009
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    9

    No network options in Ubuntu

    I installed Ubuntu 8.04 (Heron) on my laptop a few days ago, but it doesn't seem to be working correctly with the wireless or the wired networking hardware. I'm dual-booting and Windows can still do everything fine, so I'm guessing it has something to do with the drivers. Can anyone help me figure out what's going on?

    Machine: Toshiba Satellite A105-S2716 with:
    Marvell Technology Group Ltd. 88E8036 PCI-E Fast Ethernet Controller [11ab:4351] (rev 10)
    Intel Corporation PRO/Wireless 2200BG Network Connection [8086:4220] (rev 05)

    Running ifconfig gives me this:
    Code:
    eth1      Link encap:Ethernet  HWaddr 00:a0:d1:31:1a:3d  
              UP BROADCAST MULTICAST  MTU:1500  Metric:1
              RX packets:0 errors:0 dropped:0 overruns:0 frame:0
              TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:1000 
              RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
              Interrupt:11 
    
    lo        Link encap:Local Loopback  
              inet addr:127.0.0.1  Mask:255.0.0.0
              inet6 addr: ::1/128 Scope:Host
              UP LOOPBACK RUNNING  MTU:16436  Metric:1
              RX packets:1842 errors:0 dropped:0 overruns:0 frame:0
              TX packets:1842 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:0 
              RX bytes:92100 (89.9 KB)  TX bytes:92100 (89.9 KB)
    iwconfig merely reports that I have no wireless extensions (that doesn't sound right...)
    Here's some other results I've gotten from testing:
    Code:
    $ifconfig /etc/network/interfaces
    /etc/network/in: error fetching interface information: Device not found
    Code:
    $ ping -c 3 localhost
    PING localhost (127.0.0.1) 56(84) bytes of data.
    64 bytes from localhost (127.0.0.1): icmp_seq=1 ttl=64 time=0.037 ms
    64 bytes from localhost (127.0.0.1): icmp_seq=2 ttl=64 time=0.037 ms
    64 bytes from localhost (127.0.0.1): icmp_seq=3 ttl=64 time=0.039 ms
    
    --- localhost ping statistics ---
    3 packets transmitted, 3 received, 0% packet loss, time 1998ms
    rtt min/avg/max/mdev = 0.037/0.037/0.039/0.007 ms
    Code:
    $ netstat -nr
    Kernel IP routing table
    Destination     Gateway         Genmask         Flags   MSS Window  irtt Iface
    Yes, it ends right there, weird.
    Code:
    $ netcfg
      *-network
           description: Ethernet interface
           product: 88E8036 PCI-E Fast Ethernet Controller
           vendor: Marvell Technology Group Ltd.
           physical id: 0
           bus info: pci@0000:01:00.0
           logical name: eth1
           version: 10
           serial: 00:a0:d1:31:1a:3d
           capacity: 100MB/s
           width: 64 bits
           clock: 33MHz
           capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation
           configuration: autonegotiation=on broadcast=yes driver=sky2 driverversion=1.20 firmware=N/A latency=0 link=no module=sky2 multicast=yes port=twisted pair
      *-network UNCLAIMED
           description: Network controller
           product: PRO/Wireless 2200BG Network Connection
           vendor: Intel Corporation
           physical id: 4
           bus info: pci@0000:05:04.0
           version: 05
           width: 32 bits
           clock: 33MHz
           capabilities: pm cap_list
           configuration: latency=128 maxlatency=24 mingnt=3
    Help and advice would be very much appreciated!

  2. #2
    Join Date
    Sep 2005
    Location
    Montréal,Québec
    Beans
    149
    Distro
    Kubuntu 11.04 Natty Narwhal

    Re: No network options in Ubuntu

    I don't want to sound dogmatic, but I would simply suggest you install the latest version of Ubuntun, namely Jaunty Jackalope 9.04 (which is 2 versions newer than 8.04).

    On a side note, I am surprised your Intel 2200 does not work 100% out of the box.

  3. #3
    Join Date
    May 2009
    Beans
    9

    Re: No network options in Ubuntu

    That's the thing, as far as I can tell, there's no reason for the networking not to work out of the box, so I don't want to go through the trouble of burning another disc and installing over the old Ubuntu just to find out it still doesn't work.

    Any other suggestions, or should I just upgrade and see if it works?

  4. #4
    Join Date
    May 2009
    Beans
    9

    Re: No network options in Ubuntu

    I'll probably get raged at for double-posting, but I'm going to point out that after spending some more time looking for a solution, the only thing I've heard so far is that a lot of other people have encountered the same or similar problems with newer versions of Ubuntu and the same wireless card. So unless I can get a guarantee Jaunty will fix everything, I'm not going to spend 3 hours downloading it when I could just fix Hardy and let it upgrade itself.

    I should point out that the Network Manager in the GUI doesn't even think I have a wireless connection, I believe; I'm also fairly certain both visible networking methods (modem and something else) were also grayed out and unavailable.

    Help... please? Despite the business of this forum?

  5. #5
    Join Date
    Aug 2005
    Location
    South Carolina, USA
    Beans
    26,047
    Distro
    Ubuntu Development Release

    Re: No network options in Ubuntu

    it doesn't seem to be working correctly with the wireless or the wired networking hardware.
    Your wired connection is working fine, except it doesn't appear to be connected.
    link=no
    Your wireless is supposed to use a module named, appropriately enough, ipw2200. Please open a terminal and do:
    Code:
    sudo modprobe ipw2200
    Now does your wireless appear in the Network Manager icon? Can you click it and connect?

    I notice that your wired interface appears as eth1; ethernet interfaces are usually eth0. That's not really a fatal error, but we may find it's a hindrance we need to fix.
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, B.Sc., M.Sc., M.A., Ph.D., Sc.D.

  6. #6
    Join Date
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    Location
    South Carolina, USA
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    26,047
    Distro
    Ubuntu Development Release

    Re: No network options in Ubuntu

    there's no reason for the networking not to work out of the box
    There are several reasons; some well understood and some not very well. Hence a robust bug tracking system.

    Please check /lib/firmware/ or /lib/firmware/2.6.27-4-generic (or whatever your kernel version is) for ipw2200 firmware (ipw2200-bss.fw, etc.).

    Also, under System -> Administration -> Hardware Drivers, is there an option to enable the ipw2200 module?
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, B.Sc., M.Sc., M.A., Ph.D., Sc.D.

  7. #7
    Join Date
    May 2009
    Beans
    9

    Re: No network options in Ubuntu

    Sorry for the delay in replying, chili555, and thanks for your help!

    Running sudo modprobe ipw2200 didn't do anything right away; on reboot, I did have Wireless Networking (roaming) options set in, but no networks were detected automatically. However, right before the Ubuntu desktop popped up after login, what looked like an error message involving ipw2200 or something briefly appeared, but I missed seeing the actual text. Additionally, on a second reboot, the wireless options disappeared and haven't reappeared despite running the command again; I also haven't been able to see the error message again.

    On running the Hardware Drivers tool, no proprietary drivers are shown for me to enable (might explain some sound problems too...)

    I checked in the lib/firmware/ directory, and found three ipw2200 files (ipw2200-bss.fw, ipw2200-ibss.fw, and ipw2200-sniffer.fw). There were also files for ipw2100.

    I've read elsewhere that some ieee-something is necessary for WAP authentication with my card, I think, and I did find ieee1394 modules in the modules/kernel/drivers/ directory. Not sure if that helps or not.

    I've attached the screenshots of the options I had when the wireless options were available, in case someone needs to see them.
    Attached Images Attached Images

  8. #8
    Join Date
    Aug 2005
    Location
    South Carolina, USA
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    26,047
    Distro
    Ubuntu Development Release

    Re: No network options in Ubuntu

    First, let's see if we can track down the error. Please open a terminal and do:
    Code:
    sudo cat /var/log/messages | grep ipw
    This will tell us if the kernel has any informational messages or errors concerning ipw-whatever.Kernel messages are logged for several days, but we just want the last two. Also, please do:
    Code:
    dmesg | grep ipw
    dmesg | grep eth1
    Thanks.
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, B.Sc., M.Sc., M.A., Ph.D., Sc.D.

  9. #9
    Join Date
    May 2009
    Beans
    9

    Re: No network options in Ubuntu

    All right, here's the requested output for the commands you gave me.

    sudo cat /var/log/messages | grep ipw
    Code:
    May 10 11:24:47 karl-laptop kernel: [   22.419625] ipw2200: Detected Intel PRO/Wireless 2200BG Network Connection
    May 10 11:24:47 karl-laptop kernel: [   23.717637] ipw2200: probe of 0000:05:04.0 failed with error -5
    [There were two other messages I found interesting, as well...
    May 3 14:49:28 karl-laptop kernel: [ 24.314550] ipw2200: Radio Frequency Kill Switch is On:
    May 3 14:49:28 karl-laptop kernel: [ 24.398106] ipw2200: Detected geography ZZM (11 802.11bg channels, 0 802.11a channels)]

    dmesg | grep ipw
    Code:
    [   21.186707] ipw2200: Intel(R) PRO/Wireless 2200/2915 Network Driver, 1.2.2kmprq
    [   21.186712] ipw2200: Copyright(c) 2003-2006 Intel Corporation
    [   22.419625] ipw2200: Detected Intel PRO/Wireless 2200BG Network Connection
    [   23.228120] ipw2200: Failed to send TX_POWER: Command timed out.
    [   23.350159] ipw2200: Failed to send TX_POWER: Command timed out.
    [   23.472118] ipw2200: Failed to send TX_POWER: Command timed out.
    [   23.593983] ipw2200: Failed to send TX_POWER: Command timed out.
    [   23.715756] ipw2200: Failed to send TX_POWER: Command timed out.
    [   23.715762] ipw2200: Unable to initialize device after 5 attempts.
    [   23.717559] ipw2200: failed to register network device
    [   23.717637] ipw2200: probe of 0000:05:04.0 failed with error -5
    dmesg | grep eth1
    Code:
    [   23.716099] udev: renamed network interface eth0 to eth1
    [   55.730546] sky2 eth1: enabling interface
    [   61.899004] ADDRCONF(NETDEV_UP): eth1: link is not ready

  10. #10
    Join Date
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    Location
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    Distro
    Ubuntu Development Release

    Re: No network options in Ubuntu

    I wonder if the required firmware is present or getting loaded. Please do:
    Code:
    locate ipw2200 | grep firmware
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, B.Sc., M.Sc., M.A., Ph.D., Sc.D.

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