Firefow sends false version info?

**tahitiwibble** · January 25th, 2009

I try to get to my Website Tonight (GoDaddy) account to diddle with my website and their system tells me I'm using Firefox 1.0.9 which is not compatible.

I have v 3.0.5 which should work.

I spent half an hour talking to their tech guys and they can't help me!!!!! Their only suggestion is that I do a "user agent mask"?

Does anyone know if Firefox can be sending out false info about itself and how to fix it?

Thanks many.

**Fass** · January 25th, 2009

http://mybrowserinfo.com/

That page should tell you what Firefox reports itself as. The easiest way to change the User Agent String is with this extension: https://addons.mozilla.org/en-US/firefox/addon/59 or to edit the settings in about:config, looking at the general.useragent.extra.firefox string.

**kansasnoob** · January 25th, 2009

One thing comes to mind. Try the actual Mozilla build of Firefox!

The easiest way is Ubuntuzilla:

http://ubuntuzilla.wiki.sourceforge.net/

Just be certain that your current Firefox app is closed when you run the installation! I use Opera while I'm installing but you can also copy-n-paste the instructions to Abiword or Open Office.

**vandorjw** · January 25th, 2009

in the URL type: about:config

It will give you a message, read it, and continue. (your not going to change any configurations, I just want you to look at something)

scroll down to : general.useragent.extra.firefox
The value should be set to; Firefox/3.0.5

is it?

Cheers - CC7

**mikewhatever** · January 25th, 2009

It could be that 1.9 is the engine version, while firefox is still 3.0.5.

**hambone79** · January 25th, 2009

My suggestion is to drop GoDaddy and go with someone else. I had a GoDaddy account for over a year and it was the worst hosting experience I ever had...nothing worked as advertised, software was outdated, and getting support was a joke. Also, they have the worst website layout in the history of hosting companies. In most cases you can find data on their site through Google faster than you can find it through their own search function.

**tahitiwibble** · January 26th, 2009

Originally Posted by Fass

http://mybrowserinfo.com/

That page should tell you what Firefox reports itself as. The easiest way to change the User Agent String is with this extension: https://addons.mozilla.org/en-US/firefox/addon/59 or to edit the settings in about:config, looking at the general.useragent.extra.firefox string.

Thanks Fass, that was a useful link. If you look at the browser info, I can't help but notice that "1.9.0.5", but don't know what it means. (Your Browser User Agent String is Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.5) Gecko/2008121621 Ubuntu/8.04 (hardy) Firefox/3.0.5)

Originally Posted by kansasnoob

One thing comes to mind. Try the actual Mozilla build of Firefox!

The easiest way is Ubuntuzilla:

http://ubuntuzilla.wiki.sourceforge.net/

Just be certain that your current Firefox app is closed when you run the installation! I use Opera while I'm installing but you can also copy-n-paste the instructions to Abiword or Open Office.

kansasnoob, I will try this regardless, thanks.

Originally Posted by cc7gir

in the URL type: about:config

It will give you a message, read it, and continue. (your not going to change any configurations, I just want you to look at something)

scroll down to : general.useragent.extra.firefox
The value should be set to; Firefox/3.0.5

is it?

Cheers - CC7

CC7, everything looks OK. That is the value in about:config.

Originally Posted by mikewhatever

It could be that 1.9 is the engine version, while firefox is still 3.0.5.

mikewhatever, is that what the "1.9" is in part of my reply to Fass?? Hmmmm.