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Thread: [SOLVED] Unable to install

  1. #1
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    Aug 2008
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    [SOLVED] Unable to install

    I got to be an Ubuntu convert at my last job and thought I knew enough to install ubuntu easily (humble pie anyone?). So I ordered a computer without a pre-installed OS from PC's for Everyone. Here are the specs:
    • Shuttle SP35P2 PRO Intel Socket 775 XPC
    • Dual-Core Intel® Core™ 2 Duo E8500 3.16GHz 1333FSB 6MB Cache
    • 4 x 2GB PC6400 800MHZ DDR2
    • 1000GB Serial ATA 7200 RPM - Seagate Barracuda® 7200.11
    • Samsung 20x DVD+/-RW Dual Layer SATA
    • 19-in-1 3.5" Card Reader (Black)
    • MSI nVidia GeForce 8400GS 512MB DDR2 PCI Express (1xDVI 1xVGA)

    And here is an example of the error message I get when I try to check the CD for defects or install. This is a CD that I have checked the M5D hash's on and they looked ok.
    ---------------
    ata3.0: revalidation failed (errno= -5)
    ata3.0: revalidation failled (errno= -5)
    ata3.0: (...)
    ata3.01: exception Emask 0x0 Sact 0x0 SErr 0x0 action 0x2 frozen
    ata3.01: cmd a0/00:00:00:24:00/00:00:00:00:00/b0 tag 0 pio 36 in
    ata3.01: status: {DRDY}
    (repeat last 3 lines idefinately)

    The only thing I can come up with are some cryptic messages about SATA not working well with Ubuntu when I check out google. Thoughts?
    -Kathe

  2. #2
    Join Date
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    Ubuntu 11.04 Natty Narwhal

    Re: Unable to install

    What is the error message when you check CD integrity?
    And if you can get to the install icon; then you are at the Desktop unless you are using the Alternate CD.
    So; what is the error message when you try to install?
    Are you using the Live CD cor the Alternate CD?

    Dr. Fernando Duran Dollenz
    Libertad 584
    6824871

  3. #3
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    Re: Unable to install

    I get to the screen that gives the following options:
    Try Ubuntu without any change to your computer
    Install Ubuntu
    Check CD for defects
    Test memory
    Boot from first hard disk

    When I try either to "Install Ubuntu" or "Check CD for defects" I get the same error message in the BusyBox interface:
    (initramfs) [ 190.992806] ata3.0: revalidation failed (errno= -5)
    (...] ata3.00: revalidation failed (errno= -5)
    (...] ata3.01: failed to set xfermode (error_mask= 0x40)
    (...] ata3.01: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen
    (...] ata3.01: cmd a0/00:00:00:24:00/00:00:00:00:00/b0 tag 0 pio 36 in
    (...] ata3.01: status: {DRDY}
    (...] ata3.01: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen
    (...] ata3.01: cmd a0/00:00:00:24:00/00:00:00:00:00/b0 tag 0 pio 36 in
    (...] ata3.01: status: {DRDY}
    (...] ata3.01: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen
    (...] ata3.01: cmd a0/00:00:00:24:00/00:00:00:00:00/b0 tag 0 pio 36 in
    (...] ata3.01: status: {DRDY}
    ...

  4. #4
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    Re: Unable to install

    Just occured to me that I didn't answer all your questions:

    Quote Originally Posted by Pumalite View Post
    What is the error message when you check CD integrity?
    And if you can get to the install icon; then you are at the Desktop unless you are using the Alternate CD.
    So; what is the error message when you try to install?
    Are you using the Live CD cor the Alternate CD?
    I do not get an error message when I check the m5d of the disk but it is an old blank CD so it's possible it was heat damaged.

    I'm installing from a Live CD.

    Thanks!
    -Kathe

  5. #5
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    Re: Unable to install

    Burn a new CD in good quality CD-R. Burn at 4x or less. If you still have problems; report back
    Clean the lens in your burner; just in case.

    Dr. Fernando Duran Dollenz
    Libertad 584
    6824871

  6. #6
    Join Date
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    Re: Unable to install

    Same problem. I burned a new CD on a different computer at 4x. It seems to take a little longer to get to the error dump in BusyBox but that's the only difference I've noticed. I'm going to try to install from a flash drive and will report how that goes.

    -Kathe

  7. #7
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    Re: Unable to install

    Try some boot parameters:
    http://grumpymole.blogspot.com/2007/...arameters.html
    Try the most common ones first:
    noapic nolapic acpi=off irqpoll pci=noacpi pnpbios=off all_generic_ide vga=0x317 vga=771 vga=788 vga=789 vga=791
    One by one or in different combinations.

    Dr. Fernando Duran Dollenz
    Libertad 584
    6824871

  8. #8
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    Re: Unable to install

    In case I am being truly dense, here is the iso I'm trying to install from: ubuntu-8.04.1-desktop-amd64.iso

  9. #9
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    Re: Unable to install

    What is your specific question?

    Dr. Fernando Duran Dollenz
    Libertad 584
    6824871

  10. #10
    Join Date
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    Re: Unable to install

    Quote Originally Posted by Pumalite View Post
    What is your specific question?
    I hadn't seen your previous reply and wanted to post which version I was trying to install in case I had made a very basic mistake. I am researching the boot modifications you suggested right

    Right now I'm trying the following:
    Select "Check Cd for defects"
    Press F6 to get "Boot Options"
    Edit boot options to read: boot=casper integrity-check initrd=/casper/initrdgz [insert noapic/nolapic/etc] quiet splash --

    Also do you have any suggestions on how to get BusyBox to just try to reboot as opposed to cutting the power?

    Thanks for all your help.
    -Kathe

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