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Thread: hp all in one printer

  1. #1
    Join Date
    Jun 2020
    Beans
    8

    hp all in one printer

    I just did a fresh install of ubuntu 20.04.I have a hp 2540 all in one printer. i installed hp lip 3.20.5. I got the test page to print correctly. When i went to print a paper I saw 2 different messages. First one said could not start printer please check printer configuration. the 2nd said deskjet 2540 Printer(cn312fkc8064)device communication failure (5012)..when i looked at hp toolbox i see my printere but a red x next to it.how can this be fixed . any help is appreciated.

  2. #2
    Join Date
    Mar 2011
    Location
    19th Hole
    Beans
    Hidden!
    Distro
    Ubuntu 20.04 Focal Fossa

    Re: hp all in one printer

    Welcome to the forums, tuesdaybarrett.

    Is your printer set to a static IP address? Your description of the problem often indicates that the IP address has changed on the printer.

  3. #3
    Join Date
    Jun 2020
    Beans
    8

    Re: hp all in one printer

    i did a reinstall of hplip 3.20.5. printer now works

  4. #4
    Join Date
    Jun 2020
    Beans
    8

    Re: hp all in one printer

    i di hp set up and change my ip address and printer worked.

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