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Thread: rpcinfo can't contact portmapper

  1. #1
    Join Date
    Apr 2007

    rpcinfo can't contact portmapper

    I've reported this as a bug (#507546), but it occurs to me that maybe others aren't having the same problems, so maybe it's an issue with the configuration of my machine.

    I upgraded to Kubuntu 9.10 (Karmic) from Jaunty. Ever since the upgrade, I'm getting a number of weird networking problems (though basic webbrowsing & email work fine):
    1. I can't mount an NFS partition, one that has worked on this laptop with every previous version of Kubuntu, and one that still works on other computers. If I do
    $ sudo mount /usr/lab
    I get
    mount.nfs: rpc.statd is not running but is required for remote locking.
    mount.nfs: Either use '-o nolock' to keep locks local, or start statd.

    So then I do this:
    $ sudo start statd
    and get this:
    statd start/running, process 18709

    Then this happens again:
    $ sudo mount /usr/lab
    mount.nfs: rpc.statd is not running but is required for remote locking.
    mount.nfs: Either use '-o nolock' to keep locks local, or start statd.:

    $ sudo start statd
    start: Job is already running: statd

    so then I do this:
    $ rpcinfo -p
    and it hangs for something pretty close to 3 minutes and then says this:
    rpcinfo: can't contact portmapper: RPC: Remote system error - Connection timed out

    See also this:
    $ ps ax | grep port
    18017 ? Ss 0:00 portmap
    18878 pts/27 R+ 0:00 grep port

    Note that the 3-minute hang with rpcinfo -p also happens if I do not attempt to manually start statd first.

    2. Whenever I try to print something from okular, the window freezes for about 3 minutes and then the print dialog comes up. The printers I want (network printers) are not shown in the list.

    3. My department uses Retrospect (commercial closed-source software, sorry) for backups, and I haven't been backed up since I upgraded. The problem, again, is that when I try to start the backup client it hangs for about 3 minutes but then fails to come up.

    4. And some new information not in my bug report: I've noticed that certain (but not all) OOo Impress presentations cause Impress to freeze for about, you guessed it, 3 minutes before the window opens. I just copied one of the troublesome presentations over to another Kubuntu Karmic machine, and it opens fine there. I believe that machine can also mount NFS partitions without trouble.

    So it smells like some pervasive networking/communications problem specific to the configuration of my own laptop. But, I don't really know where to start. This has never been a problem before, and I don't think my networking setup is extensively tweaked. I'd be happy to provide more information, if I knew what to provide.

    Thanks very much in advance for your help!

  2. #2
    Join Date
    Apr 2007

    Re: rpcinfo can't contact portmapper

    I had switched to managing my network with wicd, because I was using a hidden SSID. It turns out wicd was not configuring the loopback interface ("lo" was absent from the list when I typed "ifconfig" from the command line). I switch back to network manager, and the weird problems seem to have vanished.

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