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Thread: ERROR After today Kernel update

  1. #1
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    Ubuntu

    ERROR After today Kernel update

    Hello,

    My System:
    Ubuntu 20.04 + Nvidia GT710, today I made an update, the normal one from the system (but today with a Kernel update), in the middle the system freeze and I need to reset the PC.

    When I try to start using the latest kernel: 5.11.0-34 Im getting the next black screen at the start:

    https://cloud.lacunza.biz/index.php/s/PzRjyERsCBK5Xi6

    If a try recovery mode Im getting stuck in this step:

    https://cloud.lacunza.biz/index.php/s/rrTrXGFTC4SAosL

    I can start the PC using the 5.11.0-27 previous kernel. Any idea how to fix it?

    Thanks!
    Last edited by waffen; September 8th, 2021 at 12:47 AM.
    Best Regards! / Saludos!
    Mario Lacunza
    Lima - Perú

  2. #2
    Join Date
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    Xubuntu 20.04 Focal Fossa

    Re: ERROR After today Kernel update

    Use the old kernel until this has been fixed.

    Something went wrong during installation of the new kernel. The package is probably not completely installed. Try to fix that:
    Code:
    sudo apt install -f
    If that doesn't fix it, show the complete output of that command.

  3. #3
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    Re: ERROR After today Kernel update

    Quote Originally Posted by Impavidus View Post
    Use the old kernel until this has been fixed.

    Something went wrong during installation of the new kernel. The package is probably not completely installed. Try to fix that:
    Code:
    sudo apt install -f
    If that doesn't fix it, show the complete output of that command.
    The problem is: If a run with the xxx.34 kernel the PC freeze... so I don't have the option to open a terminal, ctrl+alt+Fx don't work too...

    Loading the xxx.27 kernel, all is fine, I just run that command no errors reported.
    Best Regards! / Saludos!
    Mario Lacunza
    Lima - Perú

  4. #4
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    Re: ERROR After today Kernel update

    So, did it fix the issue?

  5. #5
    Join Date
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    Re: ERROR After today Kernel update

    Quote Originally Posted by Impavidus View Post
    So, did it fix the issue?
    No, loading kernel xxx.34 keep freezing the PC, is there any way to recompile the kernel or another fix?
    Best Regards! / Saludos!
    Mario Lacunza
    Lima - Perú

  6. #6
    Join Date
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    Re: ERROR After today Kernel update

    So, let's see what's installed exactly.
    Code:
    dpkg --list "linux-*"
    That should tell us if it's properly installed. If it is already, maybe reinstalling works. If that doesn't work, this could very well be a bug.

  7. #7
    Join Date
    Aug 2013
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    4,768

    Re: ERROR After today Kernel update

    Boot into the previous kernel, from the old kernel delete the new one and don't upgrade the kernel until there is a fix (or you can temporarily pin the version and remove the pin when a fix is released) There are multiple reports of it causing problems, for example, this.
    Last edited by monkeybrain20122; September 9th, 2021 at 08:32 PM.

  8. #8
    Join Date
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    Re: ERROR After today Kernel update

    Quote Originally Posted by Impavidus View Post
    So, let's see what's installed exactly.
    Code:
    dpkg --list "linux-*"
    That should tell us if it's properly installed. If it is already, maybe reinstalling works. If that doesn't work, this could very well be a bug.
    Here's the result:

    Code:
    Deseado=desconocido(U)/Instalar/eliminaR/Purgar/retener(H)
    | Estado=No/Inst/ficheros-Conf/desempaqUetado/medio-conF/medio-inst(H)/espera-disparo(W)/pendienTe-disparo
    |/ Err?=(ninguno)/requiere-Reinst (Estado,Err: mayúsc.=malo)
    ||/ Nombre                                     Versión                Arquitectura Descripción
    +++-==========================================-======================-============-=================================================================================
    ii  linux-base                                 4.5ubuntu3.6           all          Linux image base package
    un  linux-doc                                  <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    ii  linux-firmware                             1.187.16               all          Firmware for Linux kernel drivers
    un  linux-firmware-raspi2                      <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-firmware-snapdragon                  <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    ii  linux-generic-hwe-20.04                    5.11.0.34.36~20.04.13  amd64        Complete Generic Linux kernel and headers
    un  linux-headers                              <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-headers-3.0                          <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-headers-5.11.0-25-generic            <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    ii  linux-headers-5.11.0-27-generic            5.11.0-27.29~20.04.1   amd64        Linux kernel headers for version 5.11.0 on 64 bit x86 SMP
    ii  linux-headers-5.11.0-34-generic            5.11.0-34.36~20.04.1   amd64        Linux kernel headers for version 5.11.0 on 64 bit x86 SMP
    un  linux-headers-5.4.0-42-generic             <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-headers-5.8.0-59-generic             <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-headers-5.8.0-63-generic             <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-headers-686-pae                      <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-headers-amd64                        <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-headers-generic                      <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    ii  linux-headers-generic-hwe-20.04            5.11.0.34.36~20.04.13  amd64        Generic Linux kernel headers
    ii  linux-hwe-5.11-headers-5.11.0-27           5.11.0-27.29~20.04.1   all          Header files related to Linux kernel version 5.11.0
    ii  linux-hwe-5.11-headers-5.11.0-34           5.11.0-34.36~20.04.1   all          Header files related to Linux kernel version 5.11.0
    un  linux-hwe-5.11-source-5.11.0               <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-hwe-5.11-tools                       <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-hwe-5.8-source-5.8.0                 <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-hwe-5.8-tools                        <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-image                                <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    rc  linux-image-5.11.0-25-generic              5.11.0-25.27~20.04.1   amd64        Signed kernel image generic
    ii  linux-image-5.11.0-27-generic              5.11.0-27.29~20.04.1   amd64        Signed kernel image generic
    ii  linux-image-5.11.0-34-generic              5.11.0-34.36~20.04.1   amd64        Signed kernel image generic
    rc  linux-image-5.4.0-42-generic               5.4.0-42.46            amd64        Signed kernel image generic
    rc  linux-image-5.8.0-59-generic               5.8.0-59.66~20.04.1    amd64        Signed kernel image generic
    rc  linux-image-5.8.0-63-generic               5.8.0-63.71~20.04.1    amd64        Signed kernel image generic
    ii  linux-image-generic-hwe-20.04              5.11.0.34.36~20.04.13  amd64        Generic Linux kernel image
    un  linux-image-unsigned-5.11.0-25-generic     <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-image-unsigned-5.11.0-27-generic     <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-image-unsigned-5.11.0-34-generic     <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-image-unsigned-5.4.0-42-generic      <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-image-unsigned-5.8.0-59-generic      <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-image-unsigned-5.8.0-63-generic      <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-initramfs-tool                       <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    rc  linux-image-5.4.0-42-generic               5.4.0-42.46            amd64        Signed kernel image generic
    rc  linux-image-5.8.0-59-generic               5.8.0-59.66~20.04.1    amd64        Signed kernel image generic
    rc  linux-image-5.8.0-63-generic               5.8.0-63.71~20.04.1    amd64        Signed kernel image generic
    ii  linux-image-generic-hwe-20.04              5.11.0.34.36~20.04.13  amd64        Generic Linux kernel image
    un  linux-image-unsigned-5.11.0-25-generic     <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-image-unsigned-5.11.0-27-generic     <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-image-unsigned-5.11.0-34-generic     <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-image-unsigned-5.4.0-42-generic      <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-image-unsigned-5.8.0-59-generic      <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-image-unsigned-5.8.0-63-generic      <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-initramfs-tool                       <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-kernel-headers                       <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-kernel-log-daemon                    <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    ii  linux-libc-dev:amd64                       5.4.0-84.94            amd64        Linux Kernel Headers for development
    rc  linux-modules-5.11.0-25-generic            5.11.0-25.27~20.04.1   amd64        Linux kernel extra modules for version 5.11.0 on 64 bit x86 SMP
    ii  linux-modules-5.11.0-27-generic            5.11.0-27.29~20.04.1   amd64        Linux kernel extra modules for version 5.11.0 on 64 bit x86 SMP
    ii  linux-modules-5.11.0-34-generic            5.11.0-34.36~20.04.1   amd64        Linux kernel extra modules for version 5.11.0 on 64 bit x86 SMP
    rc  linux-modules-5.4.0-42-generic             5.4.0-42.46            amd64        Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
    rc  linux-modules-5.8.0-59-generic             5.8.0-59.66~20.04.1    amd64        Linux kernel extra modules for version 5.8.0 on 64 bit x86 SMP
    rc  linux-modules-5.8.0-63-generic             5.8.0-63.71~20.04.1    amd64        Linux kernel extra modules for version 5.8.0 on 64 bit x86 SMP
    rc  linux-modules-extra-5.11.0-25-generic      5.11.0-25.27~20.04.1   amd64        Linux kernel extra modules for version 5.11.0 on 64 bit x86 SMP
    ii  linux-modules-extra-5.11.0-27-generic      5.11.0-27.29~20.04.1   amd64        Linux kernel extra modules for version 5.11.0 on 64 bit x86 SMP
    ii  linux-modules-extra-5.11.0-34-generic      5.11.0-34.36~20.04.1   amd64        Linux kernel extra modules for version 5.11.0 on 64 bit x86 SMP
    rc  linux-modules-extra-5.4.0-42-generic       5.4.0-42.46            amd64        Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
    rc  linux-modules-extra-5.8.0-59-generic       5.8.0-59.66~20.04.1    amd64        Linux kernel extra modules for version 5.8.0 on 64 bit x86 SMP
    rc  linux-modules-extra-5.8.0-63-generic       5.8.0-63.71~20.04.1    amd64        Linux kernel extra modules for version 5.8.0 on 64 bit x86 SMP
    rc  linux-modules-nvidia-465-5.8.0-59-generic  5.8.0-59.66~20.04.1    amd64        Linux kernel nvidia modules for version 5.8.0-59
    ii  linux-modules-nvidia-465-generic-hwe-20.04 5.11.0-34.36~20.04.1   amd64        Extra drivers for nvidia-465 for the generic flavour (dummy transitional package)
    rc  linux-modules-nvidia-470-5.11.0-25-generic 5.11.0-25.27~20.04.1+3 amd64        Linux kernel nvidia modules for version 5.11.0-25
    ii  linux-modules-nvidia-470-5.11.0-27-generic 5.11.0-27.29~20.04.1   amd64        Linux kernel nvidia modules for version 5.11.0-27
    rc  linux-modules-nvidia-470-5.8.0-63-generic  5.8.0-63.71~20.04.1    amd64        Linux kernel nvidia modules for version 5.8.0-63
    ii  linux-modules-nvidia-470-generic-hwe-20.04 5.11.0-27.29~20.04.1   amd64        Extra drivers for nvidia-470 for the generic-hwe-20.04 flavour
    rc  linux-objects-nvidia-465-5.8.0-59-generic  5.8.0-59.66~20.04.1    amd64        Linux kernel nvidia modules for version 5.8.0-59 (objects)
    rc  linux-objects-nvidia-470-5.11.0-25-generic 5.11.0-25.27~20.04.1+3 amd64        Linux kernel nvidia modules for version 5.11.0-25 (objects)
    ii  linux-objects-nvidia-470-5.11.0-27-generic 5.11.0-27.29~20.04.1   amd64        Linux kernel nvidia modules for version 5.11.0-27 (objects)
    rc  linux-objects-nvidia-470-5.8.0-63-generic  5.8.0-63.71~20.04.1    amd64        Linux kernel nvidia modules for version 5.8.0-63 (objects)
    un  linux-restricted-common                    <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-signatures-nvidia-5.11.0-25-generic  <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    ii  linux-signatures-nvidia-5.11.0-27-generic  5.11.0-27.29~20.04.1   amd64        Linux kernel signatures for nvidia modules for version 5.11.0-27-generic
    un  linux-signatures-nvidia-5.8.0-59-generic   <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-signatures-nvidia-5.8.0-63-generic   <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    ii  linux-sound-base                           1.0.25+dfsg-0ubuntu5   all          base package for ALSA and OSS sound systems
    un  linux-source-5.4.0                         <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    un  linux-tools                                <ninguna>              <ninguna>    (no hay ninguna descripción disponible)
    Best Regards! / Saludos!
    Mario Lacunza
    Lima - Perú

  9. #9
    Join Date
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    Lima - Peru
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    Re: ERROR After today Kernel update

    Quote Originally Posted by monkeybrain20122 View Post
    Boot into the previous kernel, from the old kernel delete the new one and don't upgrade the kernel until there is a fix (or you can temporarily pin the version and remove the pin when a fix is released) There are multiple reports of it causing problems, for example, this.
    I think the error could be the Nvidia drivers.... like in that post. Reading my info posted here in previous message I can see some missing Nvidia files...
    Best Regards! / Saludos!
    Mario Lacunza
    Lima - Perú

  10. #10
    Join Date
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    4,768

    Re: ERROR After today Kernel update

    Quote Originally Posted by waffen View Post
    I think the error could be the Nvidia drivers.... like in that post. Reading my info posted here in previous message I can see some missing Nvidia files...
    If it works on the old kernel then it is the culprit is the defective new kernel. The missing Nvidia files are linux-signatures-nvidia *** I don't think they are the cause since I have never installed these packages anyway and have no issue (Nvidia gtx1070) In synaptic it says "you likely don't want to install this package directly" and you already have linux extra modules for 5.11.0-34 installed from your output.

    It is your choice, but instead of tearing your hair out the easy way is to just use the old kernel until this is fixed (like I said there are multiple reports that 5.11.0-34 is bugged, and it doesn't affect only Nvidia machines, I lost touchpad function on an Intel machine and there are several similar threads)
    Last edited by monkeybrain20122; September 10th, 2021 at 01:10 AM.

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