I recently purchased a System76 Pangolin Performance. Unfortunately, my father placed the order and so I can't file a support ticket from my account.
Though the laptop arrived about two weeks ago, I was away at college, and I got my hands on it yesterday. Everything worked fine, and I upgraded to Ubuntu 12.10. I was casually exploring LibreOffice when the laptop crashed. It just went blank: all lights are off. Now it won't come on. None of the lights will come on when I press the power button.
The laptop was on full charge and connected. It wasn't overheating and wasn't placed in a particularly hot place either. I tried unplugging and replugging the charger, but that didn't work.
Please help. This laptop was shipped to India and was rather expensive.