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Thread: 10.10 Update manager stuck at Authenticate

  1. #1
    Join Date
    Oct 2010
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    2

    10.10 Update manager stuck at Authenticate

    Now I upgraded to 10.10. After I enter the su password in the dialog box in the update manager, the dialog box get stuck and the only way to proceed is to close the dialog box using the x button.

    Is there a solution or know bug for this issue?

  2. #2
    Join Date
    Apr 2006
    Location
    Montana
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    Kubuntu Development Release

    Re: 10.10 Update manager stuck at Authenticate

    Ubuntu uses sudo, no su

    So, normally there is no "su" or root password, enter your log in password.

    See also :

    RootSudo - Community Ubuntu Documentation
    There are two mistakes one can make along the road to truth...not going all the way, and not starting.
    --Prince Gautama Siddharta

    #ubuntuforums web interface

  3. #3
    Join Date
    Oct 2010
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    Re: 10.10 Update manager stuck at Authenticate

    I understand. When doing simple update via the update manager (GUI). The user is asked to enter a password, after I enter the password, the update manager's dialog box gets stuck. The highlighted Authenticate Button is there, and the dialog box do nothing. If I close the dialog box with the x button, the upgrade proceed normally.

  4. #4
    Join Date
    Apr 2006
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    Kubuntu Development Release

    Re: 10.10 Update manager stuck at Authenticate

    I would file a bug report on Launchpad on that one.
    There are two mistakes one can make along the road to truth...not going all the way, and not starting.
    --Prince Gautama Siddharta

    #ubuntuforums web interface

  5. #5
    Join Date
    Oct 2006
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    Ubuntu 10.10 Maverick Meerkat

    Re: 10.10 Update manager stuck at Authenticate

    Quote Originally Posted by Beiruty View Post
    I understand. When doing simple update via the update manager (GUI). The user is asked to enter a password, after I enter the password, the update manager's dialog box gets stuck. The highlighted Authenticate Button is there, and the dialog box do nothing. If I close the dialog box with the x button, the upgrade proceed normally.
    I have this very same issue on the 10.10 after upgrading on my desktop. My laptop does not have this issue after the upgrade. I am stumped...
    “Give a man a fish and you have fed him for today; teach a man to fish and you have fed him for a lifetime” —unknown

  6. #6
    Join Date
    Feb 2009
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    500

    Re: 10.10 Update manager stuck at Authenticate

    Quote Originally Posted by skillllllz View Post
    I have this very same issue on the 10.10 after upgrading on my desktop. My laptop does not have this issue after the upgrade. I am stumped...
    Same experience for me. My laptop does not have this problem, but my brother's laptop does. Both fresh 10.10 installs.

  7. #7
    Join Date
    Jul 2009
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    13
    Distro
    Ubuntu 10.10 Maverick Meerkat

    Re: 10.10 Update manager stuck at Authenticate

    File a bug report.. but for now use

    Code:
    sudo apt-get update
    then

    Code:
    sudo apt-get upgrade
    in terminal, until its sorted out

  8. #8
    Join Date
    Apr 2008
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    16
    Distro
    Kubuntu 8.04 Hardy Heron

    Re: 10.10 Update manager stuck at Authenticate

    I have the same issue with my laptop, but my ubuntu 10.10 netbook remix is fine. Please update us if there is a fix released. Thanks.

  9. #9
    Join Date
    Mar 2010
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    Distro
    Ubuntu Development Release

    Re: 10.10 Update manager stuck at Authenticate

    Has anyone filed a bug report yet?

    I haven't found one yet. This also affects me on my laptop.
    This is the second time I have installed 10.10 on this computer, and the first install didn't have this trouble.

  10. #10
    Join Date
    Mar 2006
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    Arlington VA USA
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    433
    Distro
    Xubuntu 16.10 Yakkety Yak

    Re: 10.10 Update manager stuck at Authenticate

    Quote Originally Posted by SometimesRomano View Post
    Has anyone filed a bug report yet?
    https://bugs.launchpad.net/ubuntu/+s...er/+bug/670535 seems to be the closest match to the behavior we're seeing.

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