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Thread: configure pop3 email client on ubuntu 12.04 lts

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  1. #1
    Join Date
    Apr 2010
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    41
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    Ubuntu 12.04 Precise Pangolin

    configure pop3 email client on ubuntu 12.04 lts

    hi there i would be grateful ifi could get help with setting up my thunderbird pop3 email account settings. i have specified my pop3 settings for the incoming and outgoing server with my workplace pop3 mail server settings but it gives me an error message about the smtp mail server setings being incorrect.

  2. #2
    Join Date
    Oct 2006
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    Ayrshire.
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    47,425
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    Ubuntu Development Release

    Re: configure pop3 email client on ubuntu 12.04 lts

    Don't suppose you have the email account elsewhere, that you could open the account properties, or access to your work IT support ?

    Have a look in Thunderbird > Account Settings > Server Settings > Security Settings and try the different options.

  3. #3
    Join Date
    Nov 2012
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    42
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: configure pop3 email client on ubuntu 12.04 lts

    Hi,

    Can you post the exact message that you receive please? Your authentication options must match the mail server you are connecting to... Also, make sure your release of Ubuntu is up-to-date

    To update - Open the terminal
    Code:
    sudo apt-get update && sudo apt-get upgrade
    --Zu

  4. #4
    Join Date
    Apr 2010
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    41
    Distro
    Ubuntu 12.04 Precise Pangolin

    Exclamation Re: configure pop3 email client on ubuntu 12.04 lts

    Hi this is the message i recieved:

    Sending of message failed.
    An error occurred sending mail: SMTP server mail.petrahigh.co.zw is unknown. The server may be incorrectly configured. Please verify that your SMTP server settings are correct and try again.

    i have checked my settings with a windows machine and they are the same, i ran the "sudo upgrade" but its still not sending or recieving my emails.
    please help!

  5. #5
    Join Date
    Nov 2008
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    Metro Boston
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    11,407
    Distro
    Kubuntu 14.04 Trusty Tahr

    Re: configure pop3 email client on ubuntu 12.04 lts

    SMTP server mail.petrahigh.co.zw is unknown
    Sounds like a DNS problem to me. Open a terminal type "ping mail.petrahigh.co.zw". Does that work, or does it say "mail.petrahigh.co.zw" is unknown?
    If you ask for help, please have the courtesy to check for responses and thank the people who helped you.

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  6. #6
    Join Date
    Apr 2010
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    41
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    Ubuntu 12.04 Precise Pangolin

    Unhappy Re: configure pop3 email client on ubuntu 12.04 lts

    thanks for the reply, i pinged the email server and i got an "unknown host" via the terminal.

  7. #7
    Join Date
    Apr 2010
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    41
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: configure pop3 email client on ubuntu 12.04 lts

    I can connect to my account using the windows host on virtual box via outlook. but i still cant receive anything using Thunderbird. help guys!!

  8. #8
    Join Date
    Feb 2010
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    Summerwind
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    11,330
    Distro
    Ubuntu 16.04 Xenial Xerus

    Re: configure pop3 email client on ubuntu 12.04 lts

    I would ask the mail provider about know issues with mail clients or Linux other wise you may have to wait for someone who uses the mail service to find out what settings are being used. If the sever is not located automatically during account setup then a manual entry won't do any good.
    “Start where you are. Use what you have. Do what you can."

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  9. #9
    Join Date
    Apr 2010
    Beans
    41
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: configure pop3 email client on ubuntu 12.04 lts

    Oh well.. it seems i`m the only linux user on my network so i`ll just have to suffer it out!! until i find a working solution.

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