Page 1 of 2 12 LastLast
Results 1 to 10 of 28

Thread: Ubuntu erased, XP installed without permission

Hybrid View

  1. #1
    Join Date
    Feb 2011
    Location
    Somewhere...
    Beans
    1,557
    Distro
    Ubuntu 14.10 Utopic Unicorn

    Ubuntu erased, XP installed without permission

    Since I don't see any ranting thread, so
    RANT ALERT

    About a week ago, my Ubuntu-running IBM ThinkPad's VGA card broke down. Everything else is working fine, but after starting the comp about 5 minutes then the monitor would die and the TTY would spew all sort of errors.

    So, I took it for repair and they told me it is indeed a problem with the VGA card. A week later, the laptop came home, but - let me emphasize, the error has nothing to do with the drive - THEY FREAKING ERASED THE ENTIRE DRIVE AND SLAPPED XP ON IT. All my files - puff, gone. The worst part is that they didn't even bother to install the drivers, which means my ThinkPad can't use WiFi. I wanted to type this with rage right now, but I'm using a laptop whose right half of the keyboard is damaged, so I'm using the onscreen keyboard to type each and every character. Dangit.

    END RANT. THANK YOU FOR READING

  2. #2
    Join Date
    Jul 2011
    Location
    /Europe/Netherlands
    Beans
    389
    Distro
    Kubuntu 14.04 Trusty Tahr

    Re: Dangit

    I guess you had a backup of most important files? It still sucks, they probably thought that weird Ubuntu thing was a virus and fixed it for you. What a great service...
    "I believe humans get a lot done, not because we're smart, but because we have thumbs so we can make coffee." --Flash Rosenberg

  3. #3
    Join Date
    Sep 2012
    Beans
    15

    Re: Dangit

    Quote Originally Posted by Euroman View Post
    they probably thought that weird Ubuntu thing was a virus and fixed it for you. What a great service...
    XP is the virus.

  4. #4
    Join Date
    Aug 2005
    Beans
    6,024

    Re: Ubuntu erased, XP installed without permission

    This is standard operating procedure as far as I'm aware when computers go to the service centre.

  5. #5
    Join Date
    Dec 2007
    Location
    California
    Beans
    4,952
    Distro
    Ubuntu 16.04 Xenial Xerus

    Re: Ubuntu erased, XP installed without permission

    Quote Originally Posted by mips View Post
    This is standard operating procedure as far as I'm aware when computers go to the service centre.
    Even so, I would rant and rave until they shoved my nose into the fine print to show me where it says they can do that and they would have to have security escort me out.
    "You can't expect to hold supreme executive power just because some watery tart lobbed a sword at you"

    "Don't let your mind wander -- it's too little to be let out alone."

  6. #6
    Join Date
    Oct 2009
    Beans
    Hidden!
    Distro
    Ubuntu 16.04 Xenial Xerus

    Re: Ubuntu erased, XP installed without permission

    Quote Originally Posted by mips View Post
    This is standard operating procedure as far as I'm aware when computers go to the service centre.
    That has been my experience from looking at different places (and having a laptop serviced by HP).

    Quote Originally Posted by jerome1232 View Post
    Even so, I would rant and rave until they shoved my nose into the fine print to show me where it says they can do that and they would have to have security escort me out.
    +1. Before taking a machine in for repair always make a backup, even if that involved pulling the hard drive out and cloning it.

    When I used to do computer repair, I had a nice set of terms that said the customer was responsible for backing up their data, most of the people I helped didn't even read the ToS and just signed it.
    Come to #ubuntuforums! We have cookies! | Basic Ubuntu Security Guide

    Tomorrow's an illusion and yesterday's a dream, today is a solution...

  7. #7
    neu5eeCh is offline Grande Half-n-Half Cinnamon Ubuntu
    Join Date
    Dec 2009
    Beans
    912
    Distro
    Ubuntu

    Re: Ubuntu erased, XP installed without permission

    Quote Originally Posted by jerome1232 View Post
    Even so, I would rant and rave until they shoved my nose into the fine print to show me where it says they can do that and they would have to have security escort me out.
    +1

    And you just know those guys were laughing their butts off.

    Here's how it went:

    Dude 1: Dude, check it out. This bonehead uses Linsucks.
    Dude 2: He left his hard drive in there?
    Dude 1: Yeah. What a bonehead. Check it out.
    Dude 2: Oh, Dude, you gotta' mess with him.
    Dude 1: Yeah, I mean, after all, I gotta' check the card works, right?
    Dude 2: [Calling to Fred at the front desk.] Hey Fred! We got a Linsucks back here!
    Fred: Really. Oh man, wait, wait, wait! Do we have Windows 3.1?
    Dude 1: No man; but Dude, I gotta' DOS disk.
    Dude 2: No, no, no. Windows ME, man.
    Fred: Vista.
    Dude 2: No, trust me man, there's nothin' these freaks hate more than ME.
    Dude 1: No. XP. Dude, this is priceless.
    Dude 2: Right, I mean. It says it right here in the fine print. What's he gonna' do?
    Fred: I want to do it.
    Dude 1: OK, but if I let you do it, you gotta' give me your first born.
    Fred: Yeah. Deal.
    Dude 2: Hey, you wanna' watch Ubuntu Forums tonight?
    Fred: Totally. I'll order the pizza.
    Dude 1: I'll bring the Bud.

    [XP Install Screen Pops Up.]

    Dude 1: Let's all three hit Enter at the same time. Ready? Oh yeah... it's the blue install screen o'Death, man!
    Dude 2: Just warms the cockles of my heart.
    Fred: I got tears in my eyes.

  8. #8
    Join Date
    May 2007
    Location
    Vermont
    Beans
    869
    Distro
    Ubuntu

    Re: Ubuntu erased, XP installed without permission

    Quote Originally Posted by mips View Post
    This is standard operating procedure as far as I'm aware when computers go to the service centre.
    This. You should always either back up your data or remove the drive (or both) when sending a computer in for repair. The service techs are generally only trained with windows, and only support windows so this isn't surprising to me.
    Desktop: Windows 8 x64 | Intel Core i5-2500 | 16 GB DDR3 1333 | ATI 6950 2gb | 64gb Vertex 2/320gb/750gb/1tb hdd
    Laptop: System76 Lemur Ultra | Xubuntu 13.04 x64 | 2.5Ghz Intel Core i5-3210m | 8GB DDR31600 | Intel HD4000 | 500GB 7200rpm hybrid hdd

  9. #9
    Join Date
    Jan 2007
    Location
    Peterborough, Uk
    Beans
    639
    Distro
    Ubuntu 15.10 Wily Werewolf

    Re: Ubuntu erased, XP installed without permission

    So you now have an illegal install of Windows XP ?

  10. #10
    Join Date
    Feb 2011
    Location
    Columbus, OH
    Beans
    119
    Distro
    Kubuntu 12.04 Precise Pangolin

    Re: Dangit

    I would take issue with professional repair, blanking my HDD of sensitive data, too.
    You didn't send it in for that- just a hardware replacment.
    Even if XP was needed for the repair, they could have used a spare HDD, do what they had to do, and put back your HDD with your files back in.
    Toshiba Satellite L875-s7230 / A6 2.7ghz dual-core piledriver w/ ATI Radeon HD 7520G / 8GB Corsair Vengeance DDR3-1600 RAM / 500 GB Seagate Momentus XT formatted JFS. >Wifi Drivers for this machine< My Deviant Screenshots

Page 1 of 2 12 LastLast

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •