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Thread: Error message on screen due to monitor Ubuntu 12.04

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  1. #1
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    Exclamation Error message on screen due to monitor Ubuntu 12.04

    Hi,

    I installed Ubuntu 12.04 yesterday, but when I just turned the computer on right now, the following came up.

    I will now say that the same thing did happen yesterday, however, the screen re adjusted itself, but now I'm having no luck!
    I can't even see the boot phase.

    The message displayed on the screen is
    D-SUB

    OUT OF RANGE

    92.6KHz/58Hz

    The monitor is an LG IPS235 Flatron and I have a driver disk...but that's for Windows only.

    Please help!
    Last edited by tehforum; September 24th, 2012 at 12:26 PM.

  2. #2
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    Re: Can't get to login screen due to monitor Ubuntu 12.04

    Some googling if it helps

    "We regret the trouble you have experienced with this monitor. An “Out of Range” message typically means that a setting has been configured on the computer that may not be compatible with the monitor. With a resolution of 1920x1080, the refresh rate of the computer must be at 60Hz. If it is not, then you will receive this error message. If you have additional questions about this unit, please contact our Customer Interactive Center at 800-243-0000."

  3. #3
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    Re: Error message on screen due to monitor Ubuntu 12.04

    If you can't even see your bios screen then I think there must be a hardware fault somewhere (ubuntu doesn't even load until after this point).

  4. #4
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    Re: Error message on screen due to monitor Ubuntu 12.04

    Quote Originally Posted by carranty View Post
    If you can't even see your bios screen then I think there must be a hardware fault somewhere (ubuntu doesn't even load until after this point).
    Hi,

    The weird thing is that when I plug in my Ubuntu 12.04 bootable usb stick, everything works fine.

    Should I post my xorg.conf?

  5. #5
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    Re: Error message on screen due to monitor Ubuntu 12.04

    I don't have a xorg.conf file...

    I first looked in the standard /etc/X11/xorg.conf

    not found

    then I ran the command locate xorg.conf

    it led me to

    /usr/share/X11/zorg.conf.d

    There are many files including

    10-evdev.conf
    11-evdev-quirks.conf
    11-evdev-trackpoint.conf
    50-synaptics.conf
    50-vmmmouse.conf
    50-wacom.conf
    51-synaptics-quirks.conf
    Last edited by tehforum; September 24th, 2012 at 01:08 PM.

  6. #6
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    Re: Error message on screen due to monitor Ubuntu 12.04

    Okay, I found out that xorg.conf isn't used anymore.

    I used xrandr, to change the refresh rate to 50Hz - edit, the setting didn't save .

    I still get the little error message before the login screen comes up, then it refreshes and it works.

    Ideally, I would like to get rid of the error message completely!
    Last edited by tehforum; September 24th, 2012 at 02:01 PM.

  7. #7
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    Re: Error message on screen due to monitor Ubuntu 12.04

    I'm not familiar enough with the modern grub to advise how to circumvent your issues. One way might be to add a nomodeset in /boot/grub/grub.cfg on the harddisk (using the liveCD / liveUSB)

    Code:
    menuentry 'Ubuntu, with Linux 3.2.0-31-generic' --class ubuntu --class gnu-linux --class gnu --class os {
            recordfail
            gfxmode $linux_gfx_mode
            insmod gzio
            insmod part_msdos
            insmod ext2
            set root='(hd0,msdos5)'
            search --no-floppy --fs-uuid --set=root 2e61cbc5-d982-4ada-8af7-cbdea09bb295
            linux   /boot/vmlinuz-3.2.0-31-generic root=UUID=2e61cbc5-d982-4ada-8af7-cbdea09bb295 ro   quiet splash nomodeset $vt_handoff
            initrd  /boot/initrd.img-3.2.0-31-generic
    }
    Add 'nomodeset' to the line in red (as shown underlined) and see if the boot situation improves. You can also remove the 'quiet splash'. I don't expect you to get the grub menu, but it might help to get to a 'normal' login screen.
    That's probably how far I will be able to help.

    Quote Originally Posted by tehforum View Post
    The monitor is an LG IPS235 Flatron and I have a driver disk...but that's for Windows only.
    This is the only Windows 'driver' disk that I'm aware of that is actually usefull under Linux. For the simple reason that it's not a driver disk.

    The disk contains an inf file that specifies the resolution(s). You will find something like the below (which is for my Acer X243W).
    Code:
    [X243W_Analog.AddReg]
    HKR,"MODES\1920,1200",Mode1,,"30.0-82.0,56.0-76.0,+,-"
    HKR,,PreferredMode,,"1920,1200,60"
    HKR,,ICMProfile,0,"X243W.icm"
    An explanation can be found at http://msdn.microsoft.com/en-us/libr...=vs.85%29.aspx

    For the example above, 30.0-82.0 is the range for horizontal refresh rate while 56.0-76.0 is the range for the vertical refresh rate.
    You can use these values in a xorg.conf file in the monitor section.
    If you don't make backups of your important data, your data is obviously not important to you.

  8. #8
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    Re: Error message on screen due to monitor Ubuntu 12.04

    Quote Originally Posted by Wim Sturkenboom View Post
    I'm not familiar enough with the modern grub to advise how to circumvent your issues. One way might be to add a nomodeset in /boot/grub/grub.cfg on the harddisk (using the liveCD / liveUSB)

    Code:
    menuentry 'Ubuntu, with Linux 3.2.0-31-generic' --class ubuntu --class gnu-linux --class gnu --class os {
            recordfail
            gfxmode $linux_gfx_mode
            insmod gzio
            insmod part_msdos
            insmod ext2
            set root='(hd0,msdos5)'
            search --no-floppy --fs-uuid --set=root 2e61cbc5-d982-4ada-8af7-cbdea09bb295
            linux   /boot/vmlinuz-3.2.0-31-generic root=UUID=2e61cbc5-d982-4ada-8af7-cbdea09bb295 ro   quiet splash nomodeset $vt_handoff
            initrd  /boot/initrd.img-3.2.0-31-generic
    }
    Add 'nomodeset' to the line in red (as shown underlined) and see if the boot situation improves. You can also remove the 'quiet splash'. I don't expect you to get the grub menu, but it might help to get to a 'normal' login screen.
    That's probably how far I will be able to help.

    This is the only Windows 'driver' disk that I'm aware of that is actually usefull under Linux. For the simple reason that it's not a driver disk.

    The disk contains an inf file that specifies the resolution(s). You will find something like the below (which is for my Acer X243W).
    Code:
    [X243W_Analog.AddReg]
    HKR,"MODES\1920,1200",Mode1,,"30.0-82.0,56.0-76.0,+,-"
    HKR,,PreferredMode,,"1920,1200,60"
    HKR,,ICMProfile,0,"X243W.icm"
    An explanation can be found at http://msdn.microsoft.com/en-us/libr...=vs.85%29.aspx

    For the example above, 30.0-82.0 is the range for horizontal refresh rate while 56.0-76.0 is the range for the vertical refresh rate.
    You can use these values in a xorg.conf file in the monitor section.
    Hello,

    I re-installed Ubuntu 12.04 and I'm back and running.

    OK, I found the .inf file and this is what I've got

    Code:
    ;=============================================================== 
    ; [IPS235.INF] 
    ; Revision 1.0   March-11-2011
    ; Copyright(c)1998~2011 LG Electronics Inc.,All Rights Reserved.
    ;===============================================================
    ;
    [Version]
    signature="$CHICAGO$"
    Class=Monitor
    ClassGuid={4D36E96E-E325-11CE-BFC1-08002BE10318}
    Provider=%LG%
    CatalogFile=IPS235.cat
    DriverVer=03/11/2011,1.0
    
    [ControlFlags]
    ExcludeFromSelect.NT=Monitor\GSM587C
    ExcludeFromSelect.NT=Monitor\GSM587D
    ExcludeFromSelect.NT=Monitor\GSM587E
    
    [DestinationDirs]
    DefaultDestDir = 11
    IPS235_Analog.CopyFiles = 23
    IPS235_Digital.CopyFiles = 23
    IPS235_HDMI.CopyFiles = 23
    
    [SourceDisksNames]
    1=%DiskName%,,,
    
    [SourceDisksFiles]
    IPS235.ICM=1
    
    [Manufacturer]
    %LG%=LG,NTamd64
    
    [LG]
    %IPS235_Analog%=IPS235_Analog.Install,Monitor\GSM587C
    %IPS235_Digital%=IPS235_Digital.Install,Monitor\GSM587D
    %IPS235_HDMI%=IPS235_HDMI.Install,Monitor\GSM587E
    
    [LG.NTamd64]
    %IPS235_Analog%=IPS235_Analog.Install,Monitor\GSM587C
    %IPS235_Digital%=IPS235_Digital.Install,Monitor\GSM587D
    %IPS235_HDMI%=IPS235_HDMI.Install,Monitor\GSM587E
    
    [IPS235_Analog.Install]
    DelReg=DEL_CURRENT_REG
    AddReg=IPS235_Analog.AddReg,1920,DPMS
    CopyFiles=IPS235_Analog.CopyFiles
    
    [IPS235_Digital.Install]
    DelReg=DEL_CURRENT_REG
    AddReg=IPS235_Digital.AddReg,1920,DPMS
    CopyFiles=IPS235_Digital.CopyFiles
    
    [IPS235_HDMI.Install]
    DelReg=DEL_CURRENT_REG
    AddReg=IPS235_HDMI.AddReg,1920,DPMS
    CopyFiles=IPS235_HDMI.CopyFiles
    
    [DEL_CURRENT_REG]
    HKR,MODES
    HKR,,MaxResolution
    HKR,,DPMS
    HKR,,ICMProfile
    
    [1920]
    HKR,,MaxResolution,,"1920,1080"
    
    [DPMS]
    HKR,,DPMS,,1
    
    [IPS235_Analog.AddReg]
    HKR,"MODES\1920,1080",Mode1,,"30.0-83.0,56.0-75.0,+,+"
    HKR,,PreferredMode,,"1920,1080,60"
    HKR,,ICMprofile,0,"IPS235.ICM"
    
    [IPS235_Digital.AddReg]
    HKR,"MODES\1920,1080",Mode1,,"30.0-83.0,56.0-75.0,+,+"
    HKR,,PreferredMode,,"1920,1080,60"
    HKR,,ICMprofile,0,"IPS235.ICM"
    
    [IPS235_HDMI.AddReg]
    HKR,"MODES\1920,1080",Mode1,,"30.0-83.0,56.0-61.0,+,+"
    HKR,,PreferredMode,,"1920,1080,60"
    HKR,,ICMprofile,0,"IPS235.ICM"
    The relevant part (I'm guessing) is in bold. do that means 30-83 is the range for the horizontal refresh, and 56-75 is the range for the vertical refresh rate.

    I opened up my xorg.conf file and all I got was this

    Code:
    Section "Device"
    	Identifier	"Default Device"
    	Option	"NoLogo"	"True"
    EndSection
    How would I go about adding my settings to this file?

    Thanks

  9. #9
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    Re: Error message on screen due to monitor Ubuntu 12.04

    Now that you're back into Ubuntu run the command xrandr in a terminal and post the output.

  10. #10
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    Re: Error message on screen due to monitor Ubuntu 12.04

    Quote Originally Posted by Favux View Post
    Now that you're back into Ubuntu run the command xrandr in a terminal and post the output.
    Code:
    xrandr: Failed to get size of gamma for output default
    Screen 0: minimum 320 x 240, current 1920 x 1080, maximum 1920 x 1080
    default connected 1920x1080+0+0 0mm x 0mm
       1920x1080      50.0     51.0* 
       1680x1050      52.0     53.0  
       1600x1024      54.0  
       1440x900       55.0  
       1400x1050      56.0     57.0  
       1360x768       58.0     59.0  
       1280x1024      60.0     61.0  
       1280x960       62.0  
       1152x864       63.0     64.0     65.0     66.0  
       1024x768       67.0     68.0     69.0  
       960x600        70.0  
       960x540        71.0  
       896x672        72.0  
       840x525        73.0     74.0     75.0     76.0  
       832x624        77.0  
       800x600        78.0     79.0     80.0     81.0     82.0     83.0  
       800x512        84.0  
       720x450        85.0  
       680x384        86.0     87.0  
       640x512        88.0     89.0  
       640x480        90.0     91.0     92.0     93.0  
       576x432        94.0     95.0     96.0     97.0  
       512x384        98.0     99.0    100.0  
       416x312       101.0  
       400x300       102.0    103.0    104.0    105.0  
       320x240       106.0    107.0    108.0

    The error message displayed on the screen is
    D-SUB

    OUT OF RANGE

    92.6KHz/58Hz

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