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  1. Re: Problem with updating/installing the System76 driver.

    Well wouldn't you know it. No sooner had I posted that than I received a response from System76 Support which included the following:

    This is the full list of commands we usually run to resolve...
  2. Re: Problem with updating/installing the System76 driver.

    I found a solution to this problem, although I don't know why it works: Just use the command line:

    sudo apt update
    sudo apt upgrade
    The first should show at least 4 upgradable packages. The...
  3. Re: Problem with updating/installing the System76 driver.

    Same problem here. Occurred on both my Ratel Pro desktop and Galago Pro laptop, both recently updated to 19.10.
  4. [ubuntu] Re: Kernel updates for Pop!_OS but I'm running Ubuntu

    Yes it is. My Galago Pro (laptop) came with it and I installed Ubuntu over it. I guess I want to be in the larger community.
  5. [ubuntu] Re: Kernel updates for Pop!_OS but I'm running Ubuntu

    I called System76 technical support and they told me that a recent security update from the regular Ubuntu kernel had dropped some changes that are needed for some of their machines (newer than mine)...
  6. [ubuntu] Re: Kernel updates for Pop!_OS but I'm running Ubuntu

    Thank you for these suggestions. I'll need to study that pinning Howto, but I'm also going to ask the folks at System76 about this.
  7. [ubuntu] Re: Kernel updates for Pop!_OS but I'm running Ubuntu

    I do have a System76 machine (two of them). So I do want things from them that are relevant in that sense, such as the System76 Driver. But these kernel updates say that they are somehow specific not...
  8. [ubuntu] Re: Kernel updates for Pop!_OS but I'm running Ubuntu

    Yes.


    linux-generic/disco 5.0.0.15.16pop0 amd64 [upgradable from: 5.0.0.15.16]
    linux-headers-generic/disco 5.0.0.15.16pop0 amd64 [upgradable from: 5.0.0.15.16]
    linux-image-generic/disco...
  9. [ubuntu] Re: Kernel updates for Pop!_OS but I'm running Ubuntu

    Hit:2 http://dl.google.com/linux/chrome/deb stable Release
    Hit:4 http://us.archive.ubuntu.com/ubuntu disco InRelease ...
  10. [ubuntu] Kernel updates for Pop!_OS but I'm running Ubuntu

    I have two System76 machines, a Ratel Pro and a Galago Pro. Both are running Ubuntu 19.04. So why am I getting notifications for kernel updates that are identified as being for Pop!_OS? I keep trying...
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    [ubuntu] Re: Blank screen, only launcher

    Update: After a restart, the problem went away. For about a week. Then it returned. This time, I noticed that when the desktop comes back up after the suspend/resume, the settings for the launcher...
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    [ubuntu] Blank screen, only launcher

    My System 76 Ratel Pro running 18.10 has developed a new problem: When I do the usual to un-dim the screen (move the mouse, lift the "lampshade"), all my windows are gone as is the background image....
  13. [ubuntu] Re: 18.04 Bluetooth KB (Logitech K480) disconnections

    I discovered that having installed blueman, I now have access to it via a nifty new control at the top-right of the screen (to the left of the menu of keyboard layouts). It has the Bluetooth logo and...
  14. [ubuntu] Re: 18.04 Bluetooth KB (Logitech K480) disconnections

    Thanks. Sounds like we're getting warmer. Yes, it is checked. Perhaps it should be unchecked? In other words, might "power management" be the problem?
  15. [ubuntu] Re: 18.04 Bluetooth KB (Logitech K480) disconnections

    Thanks, but your problem seems to be a pairing issue. My keyboard has remained paired throughout. Also, restarting the computer does not cause any problems. And notice that the output of bt-device...
  16. [ubuntu] Re: 18.04 Bluetooth KB (Logitech K480) disconnections

    Okay, when I run that, I see my keyboard (Keyboard K480)
    I click Setup.
    Connect is highlighted on the left. On the right, Connect to and the radio button "Human Interface Device Service (HID)" is...
  17. [ubuntu] Re: 18.04 Bluetooth KB (Logitech K480) disconnections

    So how do I access this? The only "Settings" area I can find in Ubuntu 18.10 is what you get when you click the upper-right corner of the screen and then the wrench icon. There is an item there...
  18. [ubuntu] Re: 18.04 Bluetooth KB (Logitech K480) disconnections

    Thanks for the reply. This sounds encouraging, except for one thing: These instructions appear to be for Windows. What can I do on Ubuntu that would correspond to this?
  19. [ubuntu] Re: 18.04 Bluetooth KB (Logitech K480) disconnections

    This problem persists in 18.10.
  20. [ubuntu] 18.04 Bluetooth KB (Logitech K480) disconnections

    I was going to post in Wireless, but the only existing thread on the K480 was here. The existing thread was about pairing but that's not my problem. The KB works fine unless I'm away for a while....
  21. [ubuntu] Did System76 Driver fix 18.04 Ratel dimming?

    The other day, I got tired of waiting for the 18.04 upgrade option for my Ratel Pro, and went ahead with a full install from the ISO. This proceeded without incident, except for one thing: I have the...
  22. [ubuntu] 17.10 logs me out when switching display source

    I have a single LG monitor which is shared between two computers: a System76 Ratel Pro running Ubuntu 17.10 and a Raspberry Pi running raspbian. The HDMI outputs of both go through an HDMI switch to...
  23. [SOLVED] Re: 17.10 How do I get accented characters with Spanish (Latin America) kb layout?

    Thank you. That worked. Taking another look at the keyboard layout chart, I now see that there are THREE keys that appear to make single quotes. I had tried two of them and not spotted the one that...
  24. [SOLVED] 17.10 How do I get accented characters with Spanish (Latin America) kb layout?

    According to what I read online, it seems like the way to get, for example, á (did that via Character Map), I should type a single quote followed by an a. But when I do that I just get 'a (using the...
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    [SOLVED] Re: 17.10 How do I allow SSH access?

    Well, that was embarrassing. Truth is that this is the first time I've had any occasion to SSH into this laptop and I just assumed...
    Anyway, thank you! Solved.
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