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  1. Re: Dell refuses warranty coverage because I ran Ubuntu

    Hi All,

    Just for the record.....

    Dell sent me a hard drive after a very long (and painful) series of phone calls to various tech support agents. They did so at my request, and I was very...
  2. Re: Dell refuses warranty coverage because I ran Ubuntu

    I might be able to shed some light on this.......

    The very first time I mentioned 'linux' to Dell, they said it was an unauthorized operating system. I took this to mean that they wouldn't...
  3. Re: Dell refuses warranty coverage because I ran Ubuntu

    Here's a quick update.

    Earlier today, Dell found another reason to void my warranty and they have officially closed my case.

    Here's a copy of the message I sent to the BBB Agent just a few...
  4. Replies

    Re: intro, glad I found ubuntu!!

    I'll keep the group posted regarding her workplace departments changeover to Linux. She has a high end work supplied Dell laptop with an I7. My Dell laptop is a low end Inspiron 15 running from a...
  5. Replies

    Re: intro, glad I found ubuntu!!

    An interesting statement.....but so far Dell has seen fit to DENY Warranty Coverage to me because I booted to UBUNTU on a flash drive!! Sure wish I could make contact with someone at Dell who knows...
  6. Re: Dell refuses warranty coverage because I ran Ubuntu

    Thanks to all who replied.


    For vasa1

    Will do, need to create an account though-ty for the tip.
  7. Dell refuses warranty coverage because I ran Ubuntu

    I need some help regarding Dell refusing to allow warranty coverage because I allegedly voided my warranty by running Ubuntu in my new Dell Laptop.

    Last week I received a follow up email,...
  8. Replies

    [ubuntu] Re: Skype Installation Problems

    Hi Bob,

    I had a similar issue when I tried to install skype from the skype web page. I ended up downloading it as suggested in your first post (after adding the canonical ppa).

  9. [xubuntu] Re: How to change xubuntu 14.04 Whisker Menu to old style menu?

    Hi Erik,

    I'm also using 14.04, although I run it from a USB flash drive. So far, my 14.04 runs like a champ!!!

    I have the same feelings about the whisker menu. But, I left my whisker menu in...
  10. Re: WD My Book 3TB in Ubuntu 12.04.4 - Should I return it?

    I had the same issue with a WD 1 TB drive, I was stunned!! I'm not sure why they make such a crippled product. But, the fix is easy.

    Format the entire drive as EXT4, which will wipe out all the...
  11. [SOLVED] Re: Ubuntu software center lacks "Download only"

    I think you can do so by using the apt-get command.

    Check out the help entry for apt-get.

    man apt-get


  12. Replies

    [ubuntu] Re: Super Sensitive Laptop Mouse Pad

    I have the same issue on my Dell laptop. However, I despise the touchpad interface and use a mouse instead. However, if you've installed the utility program as suggested, you can access the help file...
  13. Replies

    Re: Laptop brightness controls aren't working

    The op might not understand how to copy and paste to and from terminal and/or how to post the results here on the forum. I'm a newbie too, and had the same issue. Fortunately for me, I had a mentor...
  14. [SOLVED] Re: You have held broken packages (many pages of them)

    I'm a newbie here, but I LOVE Ubuntu! My mentor got me up and running fast, without his tech support, I'd still be running Windows!!

    Anyway, one of the first things he taught me is to do a clean...
  15. Replies

    [ubuntu] Re: Should I install Ubuntu 14.04 Now?

    I tried 13.10 briefly, and found it to be horribly unstable. I finally gave up and installed 14.04. I've been using it as my primary system in my laptop and in my desktop.

    I don't use it for some...
  16. Replies

    Re: intro, glad I found ubuntu!!

    Hi Robin,

    Thanks for the warm welcome!!

    I had a few technical issues with Ubuntu, but in every single instance google found the answer in 20 minutes or less!!! And, the desktop interface is...
  17. Replies

    intro, glad I found ubuntu

    Hi Everyone,

    This is my first post to this forum, I hope Ubuntu continues to be developed and improved.

    I learned about Ubuntu back in early December when my newly purchased Dell laptop...
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