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    [other] Re: Bonobo: What's the catch?

    Not sure that is all that revealing. Same thing happens if you Google Seagate Click of Death.
  2. [lubuntu] Re: Users of Wild Dog Performance: what wifi card do you use?

    Hi, I got your twitter message asking me to respond to this forum post. Just so you know, I no longer work for System76 and do not have access to their hardware model numbers.

    They used to use a...
  3. [other] Why I Left System76 (Thomas Aaron, signing off)

    Hello, friends.

    I have received many emails, Facebook messages and Google+ messages asking me why I left System76 and wishing me well. So, I thought it appropriate to say thank you and address...
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    [other] Re: A Fond Farewell and a Great Hello!

    Thank you everyone. I'll post a farewell note in the forums.
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    [all variants] New ticketing system

    We have migrated our sales and support email over to a new ticketing system so that we can serve you more efficiently.

    We think we have all the bugs worked out, but if you do not receive an answer...
  6. [ubuntu] Re: Headphones do not mute speakers (bonobo bonp5 natty)

    Actually, please open your System76 driver, click the install tab and the install button. When the driver finishes running, reboot the computer. Does that fix the jack sensing?
  7. [ubuntu] Re: Headphones do not mute speakers (bonobo bonp5 natty)

    This is called Jack Sensing. If it works in Windows, we can rule out a hardware failure. However, sometimes this doesn't work correctly in Ubuntu.

    Can you look at your audio settings and see if...
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    [ubuntu] Re: Wireless died on Starling netbok

    OK, let's run a sequence of tests... Quit when you get wireless.

    1. Open your System76 driver and click the Install tab and the Install button. When the driver finishes running, reboot the...
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    [ubuntu] Re: System locking up

    Hi, I see you sent an email on this. For the sake of expediency, I'll just work with you via email on this problem.

    Best,
    Tom
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    [other] System76 closed july 19, 2011

    The underground power transformer that supplies our building with electricity (and several other nearby buildings) has gone bad, and we have no power in our building.

    Since we host our own email...
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    [other] Re: Bonobo P5 won't start

    I think the bluetooth idea is a bit of a red herring.

    Please call our tech support line for immediate assistance. I see your email as well and will respond to it.
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    [ubuntu] Re: Handbrake locks up system

    Have you tried different video conversion software?
  13. [ubuntu] Re: Problems with wireless on Lemur Ultra thin.

    Hi, Memento Mori. This thread is starting to get a little hectic. People chiming in with variations of the problem. Let's move you to email support where we can expedite this more effectively....
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    [ubuntu] Re: Sticky mouse button

    keithwwalker, this doesn't sound like something System76 can fix, but it sounds like it is well known across the board.

    I assume you are still using the same wireless mouse? Does it happen with a...
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    [ubuntu] Re: replacing CD-ROM with HDD?

    hirozed, we can sell you a caddy. Give our customer service line a call... 720-226-9269 x600, and they can get you squared away.
  16. [other] Re: A brief word from a new System76 customer

    Thank you for the kind words.
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    [ubuntu] Upgrading to Ubuntu 11.04 Natty Narwhal

    System76 Customers are clear to upgrade!

    A couple of important notes:

    1. In pretty much every upgrade cycle, we see a number of corrupted upgrades due to Ubuntu's servers being overrun with...
  18. [ubuntu] Re: Ethernet works and stops working after a few seconds

    Please try this fix...

    Turn you computer off. Hook up Ethernet and AC power. Boot Up. You should have Ethernet now.

    1. Click the link below and save. The package should go to your Downloads...
  19. [ubuntu] Re: Ethernet Disconnects After 2-3 Minutes

    If it occurs again, please try this fix...

    Turn you computer off. Hook up Ethernet and AC power. Boot Up. You should have Ethernet now.

    1. Click the link below and save. The package should go...
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    [SOLVED] Re: Wild Dog boot problems

    I think that's what's going on. Tell me this... when you installed and rebooted, did it bring you through the customer set-up routine (username, password, time zone)?

    If not, did you have to...
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    [SOLVED] Re: Wild Dog boot problems

    Karl, there are some weird lines in there about oem-config. Those don't appear in my system. Kind of looks like the machine was installed in oem mode, but not prepared afterwards via clicking the...
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    [all variants] Re: new pangolin any time soon?

    Early April.

    Yes, I know, it's already early April. :popcorn:

    We're working hard on it. Probably the best bet to be notified is following us on FB or Twitter...

    http://facebook.com/system76...
  23. [SOLVED] Re: Where is the power switch on the Meerkat

    Responded to your email.

    Our wiki page for the Ion is a little behind. Ian will be updating it shortly.
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    [all variants] Re: System76 Phishing Email

    Thank you for the emails you have sent reporting this phishing scam.

    Upon the first report of this email on March 28th we began an investigation to determine the exact cause of the email. The...
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    [ubuntu] Re: Serp7 Ethernet Issues

    OK, this does look like a hardware issue, and we've not seen it on other Servals. We received your tech support form entry.
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