Dual accounts after new forums opened
I followed the instructions to get in under my old account (divergex, http://ubuntuforums.org/member.php?u=1063616) but a new account has been created instead (divergex-oss). In Launchpad, I merged the two accounts so that my email address would be proper for logging in here, but it appears to have created this issue. I would like to have my old account back, if possible. Is there anything I need to do on my end?
Re: Dual accounts after new forums opened
The email accounts are different - one is a gmail account, the other a divergex account. The SSO (UbuntuOne) Primary email address must match the old account email address
Re: Dual accounts after new forums opened
That's the problem. Both email addresses are associated with the same SSO account. But for whatever reason I can't change the primary or preferred address. When I try, I am told, "An Ubuntu One account already exists with this email."
Re: Dual accounts after new forums opened
We can't do anything with SSO issues - you need to talk to them.
https://forms.canonical.com/sso-support/