Installing New RAM (memory)
Hi all,
I recently purchased some new RAM for my computer from Staples, at the same time as I purchased the new computer that I bought. At Staples they assured me that the RAM was compatible with my computer. However, after installing the RAM myself I have found that my computer is not recognizing that there is any RAM. I was wondering if anyone could help me.
I already had 4GB of RAM installed, and I installed another 4GB of RAM. I am using Ubuntu x64 so it will recognize more RAM, and I checked in my BIOS to make sure. Only 4GB is showing up. The RAM is pushed in "all the way", and I know that my RAM port is working.
My computer is a HP Pavilion g6-2235. The RAM that I purchased has the information below. I am somewhat of a beginner and do not know what all of the data below is for, but if you can make sense of it then let me know.
L/4G-DDR3-1066 SODIM
4GB PC8500 DDR3 1066 MHZ
9857462
I read online doing BIOS updates maybe, but I don't know how to do a BIOS update (or how it would be useful). Let me know if any of you can help me!
Thanks
Re: Installing New RAM (memory)
I think you need to go back to Staples, a quick check about the RAM on line indicates that it should be compatible
Quote:
Laptop Memory Type |
DDR3 SDRAM (1 DIMM)
|
Re: Installing New RAM (memory)
The motherboard will usually have a preferred order that RAM should be installed. For example if there are 4 banks available for RAM you might have to use banks 1 and 3 rather than 1 and 2, or some permutation of this. Your motherboard manual should have the details, hopefully it is something this simple :).
Re: Installing New RAM (memory)
I have only two memory banks. I tried switching the spots that the RAM is in, but it didn't help :(
Re: Installing New RAM (memory)
Then I am not sure I'm afraid :(. Perhaps run uname -m just to triple check you have 64bit system but more than likely you will have to take RAM and computer back to the store.
Re: Installing New RAM (memory)
Quote:
Originally Posted by
pwert00
I have only two memory banks. I tried switching the spots that the RAM is in, but it didn't help :(
... and each SODIMM is 4GB? What happens if you have only one SODIMM in your laptop? 4GB, for each of both SODIMMs?
EDIT:
Hypothese 1: only one 4GB-SODIMM is working at all
Hypothese 2: your hardware can only handle 4GB max ...
/EDIT
Have you been been to find a specification about the max memory your laptop can handle?