[SOLVED] audio not working

[brydong]

I have a new installation on a dell vostro 200 and I have no audio working. I have headphones plugged into the front speaker port and get nothing. Looking for help to troubleshoot. I'm pasting output from my lspci if that helps...

00:00.0 Host bridge: Intel Corporation 82G33/G31/P35/P31 Express DRAM Controller (rev 02)
00:01.0 PCI bridge: Intel Corporation 82G33/G31/P35/P31 Express PCI Express Root Port (rev 02)
00:19.0 Ethernet controller: Intel Corporation 82562V-2 10/100 Network Connection (rev 02)
00:1a.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 02)
00:1a.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 02)
00:1a.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 02)
00:1a.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 02)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 02)
00:1d.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 02)
00:1d.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 02)
00:1d.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 02)
00:1d.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 92)
00:1f.0 ISA bridge: Intel Corporation 82801IR (ICH9R) LPC Interface Controller (rev 02)
00:1f.2 RAID bus controller: Intel Corporation 82801 SATA RAID Controller (rev 02)
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 02)
01:00.0 VGA compatible controller: ATI Technologies Inc Mobilitiy Radeon HD 3600 Series
01:00.1 Audio device: ATI Technologies Inc RV635 Audio device [Radeon HD 3600 Series]

[forger]

1) what happens when you use the back speaker port?
2) did you try system > preferences > sound
3) did you try applications > sound&video > volume control
if volume control is not there, run in terminal:

gnome-volume-control

[brydong]

I have tried all those options and nothing. I also played with most, or all, settings in gnome-volume-control with no success...

[forger]

can you paste the output of:

sudo lshw -C multimedia
sudo lsmod

Set everything to pulseaudio in system > preferences > sound, press close and restart your computer.
Try the same for ALSA or OSS, but every time you press close and restart your machine.
After each restart, do you have sound at all?

[brydong]

*-multimedia
description: Audio device
product: RV635 Audio device [Radeon HD 3600 Series]
vendor: ATI Technologies Inc
physical id: 0.1
bus info: pci@0000:01:00.1
version: 00
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi bus_master cap_list
configuration: driver=HDA Intel latency=0 module=snd_hda_intel
*-multimedia
description: Audio device
product: 82801I (ICH9 Family) HD Audio Controller
vendor: Intel Corporation
physical id: 1b
bus info: pci@0000:00:1b.0
version: 02
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=HDA Intel latency=0 module=snd_hda_intel

[brydong]

Module Size Used by
e1000e 97828 0
joydev 13120 0
af_packet 23812 2
rfcomm 41744 2
l2cap 25728 13 rfcomm
bluetooth 61156 4 rfcomm,l2cap
ipv6 267780 21
ppdev 10372 0
acpi_cpufreq 10796 1
cpufreq_conservative 8712 0
cpufreq_userspace 5284 0
cpufreq_ondemand 9740 2
cpufreq_stats 7104 0
freq_table 5536 3 acpi_cpufreq,cpufreq_ondemand,cpufreq_stats
cpufreq_powersave 2688 0
sbs 15112 0
container 5632 0
dock 11280 0
sbshc 7680 1 sbs
video 19856 0
output 4736 1 video
battery 14212 0
iptable_filter 3840 0
ip_tables 14820 1 iptable_filter
x_tables 16132 1 ip_tables
ac 6916 0
parport_pc 36260 0
lp 12324 0
parport 37832 3 ppdev,parport_pc,lp
evdev 13056 4
snd_hda_intel 359192 3
fglrx 1555468 24
psmouse 40336 0
dcdbas 9504 0
snd_seq_dummy 4996 0
snd_hwdep 10628 1 snd_hda_intel
serio_raw 7940 0
snd_seq_oss 35456 0
snd_seq_midi 9504 0
snd_pcm_oss 42528 0
snd_mixer_oss 18048 1 snd_pcm_oss
snd_rawmidi 25888 1 snd_seq_midi
snd_seq_midi_event 8576 2 snd_seq_oss,snd_seq_midi
snd_seq 54096 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_mid i_event
snd_pcm 78852 2 snd_hda_intel,snd_pcm_oss
snd_timer 24964 2 snd_seq,snd_pcm
snd_page_alloc 11656 2 snd_hda_intel,snd_pcm
snd_seq_device 9612 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi ,snd_seq
pcspkr 4224 0
snd 57124 17 snd_hda_intel,snd_seq_dummy,snd_hwdep,snd_seq_oss, snd_pcm_oss,snd_mixer_oss,snd_rawmidi,snd_seq,snd_ pcm,snd_timer,snd_seq_device
button 9232 0
shpchp 34452 0
pci_hotplug 30880 1 shpchp
soundcore 8800 1 snd
iTCO_wdt 13092 0
iTCO_vendor_support 4868 1 iTCO_wdt
intel_agp 25492 0
agpgart 34760 2 fglrx,intel_agp
ext3 136712 1
jbd 48404 1 ext3
mbcache 9600 1 ext3
sg 36880 0
sr_mod 17956 0
cdrom 37408 1 sr_mod
sd_mod 30720 3
usbhid 31872 0
hid 38784 1 usbhid
floppy 59588 0
ahci 28420 2
libata 159344 1 ahci
scsi_mod 151436 4 sg,sr_mod,sd_mod,libata
ehci_hcd 37900 0
uhci_hcd 27024 0
usbcore 146028 4 usbhid,ehci_hcd,uhci_hcd
thermal 16796 0
processor 36872 2 acpi_cpufreq,thermal
fan 5636 0
fbcon 42912 0
tileblit 3456 1 fbcon
font 9472 1 fbcon
bitblit 6784 1 fbcon
softcursor 3072 1 bitblit
fuse 50708 3

[brydong]

anyone?? This is still an issue so any troubleshooting advice greatly appreciated.

[StOoZ]

this might solve your problem
http://ubuntuforums.org/showthread.php?t=940689

[brydong]

thanks for the suggestion, didn't make a difference here....

[brydong]

I managed to find a fix on this thread... http://ubuntuforums.org/showthread.php?t=569082

the solution

sudo apt-get install module-assistant (useless cause you already have it if it's not the first time you do the trick)
sudo m-a update
sudo m-a prepare
sudo m-a a-i alsa