trevelyan
July 2nd, 2008, 10:18 PM
OK so i wanted to give my support and at the same time get some wicked Ubuntu gear to let everyone know i use Ubuntu. Yesterday i bought the white Ubuntu shirt and the Hoody (chocolate colour) from the canonical store. Everything was fine, i made my payment through paypal and could hardly wait to get my items.
this afternoon i checked my email and got a canonical email telling me that my ordered had been canceled. here is what the email says:
Dear web store customer,
PayPal, our payment processor, have flagged your payment and I am afraid that we are unable to process your order.
Your payment has been refunded. We apologise for this inconvenience.
Thank you,
Web Store Warehouse Team
Your order has been updated to the following status.
New status: Cancelled
Please reply to this email if you have any questions.
I'm like, flagged? why? what's that? they really should explain more. I have more than enough funds in my bank account to pay, i just don't understand why they would reject my money... i live in Honduras, Central America. so i don't know if its that they simply don't wanna ship here. i already sent an email asking what all this means but I'm still waiting for the answer.. i don't even know if i can try to buy this again or if the same thing would happen.
i guess i just wanted to let my frustration out. i mean.. i wanted to give my support, i don't wanna think that they just don't wanna ship to Honduras... why not? I feel insulted, but I'm getting ahead of myself. I'm gonna wait to see what they say.
this has made me very sad.. i liked that hoody :(
this afternoon i checked my email and got a canonical email telling me that my ordered had been canceled. here is what the email says:
Dear web store customer,
PayPal, our payment processor, have flagged your payment and I am afraid that we are unable to process your order.
Your payment has been refunded. We apologise for this inconvenience.
Thank you,
Web Store Warehouse Team
Your order has been updated to the following status.
New status: Cancelled
Please reply to this email if you have any questions.
I'm like, flagged? why? what's that? they really should explain more. I have more than enough funds in my bank account to pay, i just don't understand why they would reject my money... i live in Honduras, Central America. so i don't know if its that they simply don't wanna ship here. i already sent an email asking what all this means but I'm still waiting for the answer.. i don't even know if i can try to buy this again or if the same thing would happen.
i guess i just wanted to let my frustration out. i mean.. i wanted to give my support, i don't wanna think that they just don't wanna ship to Honduras... why not? I feel insulted, but I'm getting ahead of myself. I'm gonna wait to see what they say.
this has made me very sad.. i liked that hoody :(