Cotopaxi
June 23rd, 2008, 07:08 PM
Hi all.
System: Kubuntu 8.04
Printer: Brother MFC-5440CN connected via USB.
I was working under Gutsy and I was in heaven with it! I was proposed an upgrade to Hardy, which I accepted, and everything went fine.
But, after a few system updates, I could not print anymore!
The printer is recognized by the printer manager, but when I want to print a test page nothing happens. When I go to “System Settings” - “Printers” and choose “Add Printer/Class”, the “Add Printer Wizard” comes up and, on the second screen, the clickable option ”Local printer (parallel, serial, USB)” is just whitened out, so I can't choose it.
I have been reading around in the forums, I do not seem to be the first person, who has this problem, but nobody managed to find a solution. I other threads I read that it is a kernel problem, which is not just a Ubuntu/kubuntu problem, but also a Debian problem.
Some people managed to solve the problem, installing an older kernel, but I don't dare to do that (and I don't know how to do it).
So now two questions:
1)What can I do on the printer side to track the problem?
2)What can I do on the USB side to track the problem?
Sorry I am opening an new thread for this problem, but I really have read everything I could about this problem, I have followed all the recommendations, listed in other threads, with no results. It is now the third week that I am unable to print and it is critical.
Thanks for your help.
System: Kubuntu 8.04
Printer: Brother MFC-5440CN connected via USB.
I was working under Gutsy and I was in heaven with it! I was proposed an upgrade to Hardy, which I accepted, and everything went fine.
But, after a few system updates, I could not print anymore!
The printer is recognized by the printer manager, but when I want to print a test page nothing happens. When I go to “System Settings” - “Printers” and choose “Add Printer/Class”, the “Add Printer Wizard” comes up and, on the second screen, the clickable option ”Local printer (parallel, serial, USB)” is just whitened out, so I can't choose it.
I have been reading around in the forums, I do not seem to be the first person, who has this problem, but nobody managed to find a solution. I other threads I read that it is a kernel problem, which is not just a Ubuntu/kubuntu problem, but also a Debian problem.
Some people managed to solve the problem, installing an older kernel, but I don't dare to do that (and I don't know how to do it).
So now two questions:
1)What can I do on the printer side to track the problem?
2)What can I do on the USB side to track the problem?
Sorry I am opening an new thread for this problem, but I really have read everything I could about this problem, I have followed all the recommendations, listed in other threads, with no results. It is now the third week that I am unable to print and it is critical.
Thanks for your help.