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cmnorton
June 3rd, 2008, 04:53 PM
Are there guidelines, formal or otherwise, for posting bugs in launchpad or suggesting to users in these forums that a bug be posted in launchpad?

nhandler
June 5th, 2008, 04:28 AM
wiki.ubuntu.com is full of information about reporting bugs. You might want to start here (https://help.ubuntu.com/community/ReportingBugs). That page provides information about when and how to report a bug. You might also be interested in reading this (https://wiki.ubuntu.com/Bugs/HowToTriage#head-5b3a5b790509899a66ff050de3e68944af4f7594) page. It is lists various pieces of information that a bug needs to include before a developer can start working on it.

Hopefully those wiki pages will provide you with enough information to report the bugs. If you still have questions, feel free to ask them.

23meg
June 5th, 2008, 05:15 AM
Also, when you go to http://bugs.launchpad.net/ubuntu/+filebug , enter a summary and click "Continue", you're shown the following text:


Please include, if possible:

The source package you found the bug in, for help see https://wiki.ubuntu.com/Bugs/FindRightPackage .

1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu.
2) The version of the package you are using, via 'apt-cache policy packagename' or by checking in Synaptic.
3) What you expected to happen
4) What happened instead

A lot of this information is gathered when you use an application's 'Report a Problem' feature. See https://help.ubuntu.com/community/ReportingBugs for instructions.

The Ubuntu community has also created debugging procedures for a wide variety of packages at https://wiki.ubuntu.com/DebuggingProcedures . Following the debugging instructions for the affected package will make your bug report much more complete. Thanks!

Other useful resources:

"Bug reporting in Ubuntu" (http://bryceharrington.org/drupal/node/35) by Bryce Harrington
"The bug reporting culture: 10 things to avoid, 10 things you can do" (http://www.fabianrodriguez.com/blog/archives/2008/01/18/the-bug-reporting-culture-10-things-to-avoid-10-things-you-must-do/) by Fabián Rodríguez
"How to Report Bugs Effectively" (http://www.chiark.greenend.org.uk/~sgtatham/bugs.html) by Simon Tatham
"Howto: File a bug report on Launchpad" (http://kmandla.wordpress.com/2007/12/20/howto-file-a-bug-report-on-launchpad/) by K.Mandla