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damonjablons
May 14th, 2008, 05:13 PM
Hi,

I have a fresh Ubuntu installation (I recently reformatted), and for some reason whenever I try to drag and drop a folder from nautilus into another instance of nautilus (at another location), my computer crashes.

Is this bug report worthy?

Anything I can print here to help solve this?

Thanks in advance,
Damon J.

damonjablons
May 14th, 2008, 05:41 PM
update: it seems that it's actually the drag and drop into nautilus which crashes the machine. even when dragging files from the desktop, it has the same effect. not just folders, but any type of file. of course moving files via the terminal does not have the same effect.

-d

Awalton
May 14th, 2008, 06:11 PM
Please obtain a Backtrace (https://wiki.ubuntu.com/Backtrace) of the crash and file a bug on Launchpad, thanks.

damonjablons
May 14th, 2008, 06:16 PM
When I follow the tutorial on the link provided, it doesn't produce a txt document in my home directory. My guess is that I have to recreate the crash or something? Maybe I have to run arguments at the end? Please help. Thanks.

Awalton
May 14th, 2008, 06:19 PM
When I follow the tutorial on the link provided, it doesn't produce a txt document in my home directory. My guess is that I have to recreate the crash or something? Maybe I have to run arguments at the end? Please help. Thanks.

If nautilus is already running, you should kill it first (nautilus -q should be sufficient), then you can start debugging it.

And yes, you do need to reproduce the crash: The program will start. Perform any actions necessary to reproduce the crash. Else we have nothing to work with.

damonjablons
May 14th, 2008, 06:30 PM
When this crash occurs, my entire computer crashes. How can I execute the commands that force the backtrace after I've recreated the crash if my computer crashes?

damonjablons
May 14th, 2008, 06:35 PM
Since I couldn't perform the backtrace, here's what's in the text file I have




GNU gdb 6.8-debian
Copyright (C) 2008 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html>
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law. Type "show copying"
and "show warranty" for details.
This GDB was configured as "i486-linux-gnu"...
(no debugging symbols found)
(gdb) handle SIG33 pass nostop noprint
Signal Stop Print Pass to program Description
SIG33 No No Yes Real-time event 33
(gdb) setpa pagination 0
(gdb) run
Starting program: /usr/bin/nautilus
(no debugging symbols found)
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[Thread debugging using libthread_db enabled]
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[New Thread 0xb6ac7720 (LWP 6606)]
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[New Thread 0xb692db90 (LWP 6609)]

Program exited normally.
(gdb) Hangup detected on fd 0
Error detected on fd 0
error detected on stdin


is this sufficient?

Awalton
May 14th, 2008, 06:37 PM
Nautilus shouldn't be able to hang your whole computer like that under any circumstance... File a bug on Launchpad against Ubuntu and give explicit, detailed instructions of how to reproduce the crash, along with your hardware information, graphics drivers, any valid information in your Xorg.0.log, and whether or not you're using Compiz. Thanks.

damonjablons
May 14th, 2008, 06:47 PM
I posted the bug report here:

https://bugs.launchpad.net/ubuntu/+bug/230405