Gutsy to Hardy - Partial Upgrade freezes

[kmount]

I tries to upgrade from Gutsy to Hardy and failed when I tried again I got a dialog tghat says "Not all updates can be installed" It asks thay I run a Partial Upgrade but when I try that it stall when reading the cache which forces me to force quit.

[dstew]

Did you do an update on Gutsy before you tried the upgrade to Hardy? And, what is the exact error message you get when you try the Partial Upgrade?

[fultona]

DSTEW: That's the mistake I made.

I was using Feisty. My update manager was regularly giving me patches but never gave me the upgrade option (either upgrade to Gutsy or to Hardy). I've read great things about Hardy, so I burned ISO CDs of both upgrades (from 7.04 to 7.10, and from 7.10 to 8.04).

But I accidentally put the Hardy CD in first. The system whirred a bit and said it couldn't do the upgrade, so I immediately removed it -- and then restarted my system and put in the Gutsy CD.

And ever since then: Partial Upgrade. When I click OK, it eventually prompts me for the Hardy CD -- and the whole thing fails. The update manager now shows 462 updates, none of which it can implement.

Is there a way to "clear out" the update manager and start from scratch?

I know it was a pretty stupid mistake, but it was an honest one.

[dstew]

Do you have an internet connection?

[fultona]

Do you have an internet connection?

Yes, I do. My Ubuntu software never had trouble using it, and the update manager function worked very well -- except that it never gave me the UPGRADE option from either 7.04 to 7.10, or to 8.04.

What I'm wondering at this point is ... Is there a way that I can just "reset" the update manager so that it stops thinking that I want to go straight from 7.04 to 8.04, and then let me do the upgrade from 7.04 to 7.10 (and then eventually 7.10 to 8.04)? ...

Or should I just backup any important data and do a clean install to 8.04?

Thanks.

[dstew]

We can try some commands on the command line. I assume you are currently running Fiesty, correct? On the command line (Applications --> Accessories --> Terminal) enter
sudo apt-get checkPost the response.

[fultona]

We can try some commands on the command line. I assume you are currently running Fiesty, correct? On the command line (Applications --> Accessories --> Terminal) enter
sudo apt-get checkPost the response.

OK. Yes, I am using Feisty.

Here are the results that I get:


sudo apt-get check
Password:
Reading package lists... Done
Building dependency tree
Reading state information... Done


That's all. Make sense to you?

(Thanks again.)

[fultona]

DSTEW: See my reply above. Thanks.

[dstew]

Yes, that is good. It means the apt-get system is generally intact. Now, on the command line do:
sudo apt-get update
sudo apt-get upgradeNote, this is not an attempt at a distribution upgrade, these commands only update your current system. Any error messages with these commands?

[fultona]

OK. I did both commands, and below are the results.

sudo apt-get update
Ign cdrom://Ubuntu 8.04 _Hardy Heron_ - Release i386 (20080422.2) hardy/main Translation-en_US
Ign cdrom://Ubuntu 8.04 _Hardy Heron_ - Release i386 (20080422.2) hardy/restricted Translation-en_US
Ign cdrom://Ubuntu 7.04 _Feisty Fawn_ - Release i386 (20070415) feisty/main Translation-en_US
Ign cdrom://Ubuntu 7.04 _Feisty Fawn_ - Release i386 (20070415) feisty/restricted Translation-en_US
Get:1 http://archive.ubuntu.com feisty Release.gpg [191B]
Ign http://archive.ubuntu.com feisty/restricted Translation-en_US
Ign http://archive.ubuntu.com feisty/universe Translation-en_US
Ign http://archive.ubuntu.com feisty/multiverse Translation-en_US
Get:2 http://archive.ubuntu.com feisty-updates Release.gpg [191B]
Ign http://archive.ubuntu.com feisty-updates/main Translation-en_US
Ign http://archive.ubuntu.com feisty-updates/restricted Translation-en_US
Get:3 http://archive.ubuntu.com feisty-security Release.gpg [191B]
Get:4 http://www.debian-multimedia.org etch Release.gpg [189B]
Get:5 http://www.debian-multimedia.org etch/main Translation-en_US [14B]
Ign http://archive.ubuntu.com feisty-security/main Translation-en_US
Ign http://archive.ubuntu.com feisty-security/restricted Translation-en_US
Ign http://archive.ubuntu.com feisty-security/universe Translation-en_US
Ign http://archive.ubuntu.com feisty-security/multiverse Translation-en_US
Hit http://archive.ubuntu.com feisty Release
Get:6 http://archive.ubuntu.com feisty-updates Release [50.9kB]
Get:7 http://www.debian-multimedia.org etch Release [9434B]
Hit http://www.debian-multimedia.org etch/main Packages
Hit http://archive.ubuntu.com feisty-security Release
Hit http://archive.ubuntu.com feisty/restricted Packages
Hit http://archive.ubuntu.com feisty/main Sources
Hit http://archive.ubuntu.com feisty/restricted Sources
Hit http://archive.ubuntu.com feisty/universe Packages
Hit http://archive.ubuntu.com feisty/universe Sources
Hit http://archive.ubuntu.com feisty/multiverse Packages
Hit http://archive.ubuntu.com feisty/multiverse Sources
Get:8 http://archive.ubuntu.com feisty-updates/main Packages [200kB]
Get:9 http://archive.ubuntu.com feisty-updates/restricted Packages [6341B]
Get:10 http://archive.ubuntu.com feisty-updates/main Sources [49.0kB]
Get:11 http://archive.ubuntu.com feisty-updates/restricted Sources [956B]
Hit http://archive.ubuntu.com feisty-security/main Packages
Hit http://archive.ubuntu.com feisty-security/restricted Packages
Hit http://archive.ubuntu.com feisty-security/main Sources
Hit http://archive.ubuntu.com feisty-security/restricted Sources
Hit http://archive.ubuntu.com feisty-security/universe Packages
Hit http://archive.ubuntu.com feisty-security/universe Sources
Hit http://archive.ubuntu.com feisty-security/multiverse Packages
Hit http://archive.ubuntu.com feisty-security/multiverse Sources
Fetched 317kB in 2s (151kB/s)
Reading package lists... Done

sudo apt-get upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages have been kept back:
acpi-support apt apt-utils aptitude at-spi bind9-host bluez-utils brltty
brltty-x11 bug-buddy capplets-data cdrdao compiz compiz-core compiz-gnome
compiz-plugins console-setup contact-lookup-applet cpp cupsys cupsys-bsd
cupsys-client cupsys-driver-gutenprint dbus deskbar-applet dmsetup dnsutils
dpkg eject ekiga eog evince evolution evolution-common evolution-data-server
evolution-data-server-common evolution-exchange evolution-plugins
evolution-webcal f-spot file-roller firefox firefox-gnome-support gcalctool
gcc gconf-editor gconf2 gconf2-common gdebi gdebi-core gdm gedit
gedit-common gimp gimp-data gimp-python gksu gnome-app-install gnome-applets
gnome-applets-data gnome-cards-data gnome-control-center gnome-games
gnome-games-data gnome-keyring gnome-mag gnome-media gnome-media-common
gnome-mount gnome-nettool gnome-orca gnome-panel gnome-panel-data
gnome-pilot gnome-pilot-conduits gnome-power-manager gnome-screensaver
gnome-session gnome-system-monitor gnome-system-tools gnome-terminal
gnome-terminal-data gnome-utils gnome-volume-manager gnupg grub
gstreamer0.10-plugins-good gstreamer0.10-x gtk2-engines gtk2-engines-pixbuf
gtk2-engines-ubuntulooks gtkhtml3.14 gucharmap hal hpijs hplip hplip-data
human-theme initramfs-tools iproute language-support-en lftp libatspi1.0-0
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libenchant1c2a libexchange-storage1.2-3 libgail-common libgail-gnome-module
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libgnome2.0-cil libgnomecanvas2-0 libgnomecanvas2-common libgnomecups1.0-1
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libgnomeprintui2.2-0 libgnomeprintui2.2-common libgnomeui-0
libgnomeui-common libgnomevfs2-0 libgnomevfs2-common libgnomevfs2-extra
libgnutls13 libgphoto2-2 libgphoto2-port0 libgpod-common libgtk2-perl
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libgtkspell0 libgucharmap6 libhunspell-1.1-0 libkrb53 liblpint-bonobo0
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libnautilus-extension1 libnet-dbus-perl libnotify1 libpam-modules
libpanel-applet2-0 libpango1.0-0 libperl5.8 librsvg2-2 librsvg2-common
libsane libsasl2-2 libsasl2-modules libscim8c2a libsdl1.2debian
libsdl1.2debian-alsa libsexy2 libsmbclient libsndfile1 libstdc++6 libtag1c2a
libvte-common libvte9 libwmf0.2-7 libwnck-common libwpd8c2a libwps-0.1-1
libx11-6 libxml-parser-perl libxplc0.3.13 linux-generic
linux-headers-generic linux-image-generic linux-restricted-modules-generic
lshw metacity metacity-common nautilus nautilus-cd-burner nautilus-data
nautilus-sendto netcat network-manager network-manager-gnome
notification-daemon onboard openoffice.org-calc openoffice.org-common
openoffice.org-core openoffice.org-draw openoffice.org-gnome
openoffice.org-gtk openoffice.org-help-en-us openoffice.org-impress
openoffice.org-l10n-common openoffice.org-l10n-en-gb
openoffice.org-l10n-en-za openoffice.org-style-human openoffice.org-writer
openssh-client perl perl-base perl-modules poppler-utils python python-apt
python-cairo python-glade2 python-gnome2 python-gnome2-desktop
python-gnomecanvas python-gobject python-gtk2 python-gtkhtml2
python-launchpad-integration python-minimal python-notify python-uno
python-virtkey python-vte python2.5 python2.5-minimal rhythmbox rss-glx
samba-common scim scim-gtk2-immodule scim-modules-socket smbclient
sound-juicer ssh-askpass-gnome synaptic system-tools-backends tomboy toshset
totem totem-mozilla tsclient ttf-opensymbol ubuntu-artwork ubuntu-desktop
ubuntu-minimal ubuntu-standard udev update-manager update-manager-core
update-notifier vino wireless-tools wvdial xbase-clients xkb-data xorg xsane
xsane-common xscreensaver-data xscreensaver-gl xserver-xorg
xserver-xorg-core xserver-xorg-input-all xserver-xorg-input-evdev
xserver-xorg-input-kbd xserver-xorg-input-mouse xserver-xorg-input-synaptics
xserver-xorg-input-wacom xserver-xorg-video-all xserver-xorg-video-apm
xserver-xorg-video-ark xserver-xorg-video-ati xserver-xorg-video-chips
xserver-xorg-video-cirrus xserver-xorg-video-cyrix xserver-xorg-video-dummy
xserver-xorg-video-fbdev xserver-xorg-video-glint xserver-xorg-video-i128
xserver-xorg-video-i740 xserver-xorg-video-imstt xserver-xorg-video-mga
xserver-xorg-video-neomagic xserver-xorg-video-newport
xserver-xorg-video-nsc xserver-xorg-video-nv xserver-xorg-video-rendition
xserver-xorg-video-s3 xserver-xorg-video-s3virge xserver-xorg-video-savage
xserver-xorg-video-siliconmotion xserver-xorg-video-sis
xserver-xorg-video-sisusb xserver-xorg-video-tdfx xserver-xorg-video-tga
xserver-xorg-video-trident xserver-xorg-video-tseng xserver-xorg-video-v4l
xserver-xorg-video-vesa xserver-xorg-video-vga xserver-xorg-video-via
xserver-xorg-video-vmware xserver-xorg-video-voodoo xutils yelp zenity
The following packages will be upgraded:
acpi acpid adduser alacarte alsa-base alsa-utils apmd app-install-data
app-install-data-commercial apport apport-gtk aspell avahi-autoipd
avahi-daemon base-files base-passwd bash bc belocs-locales-bin binutils
binutils-static bluez-cups bsdmainutils bsdutils busybox-initramfs bzip2
ca-certificates cdparanoia cli-common command-not-found
command-not-found-data console-terminus console-tools coreutils cpio cron
cupsys-common dash dc dcraw debconf debconf-i18n debianutils defoma
desktop-file-utils dhcdbd dhcp3-client dhcp3-common dictionaries-common diff
discover1 discover1-data dmidecode doc-base docbook-xml dosfstools
dvd+rw-tools e2fslibs e2fsprogs ed esound-common espeak espeak-data ethtool
example-content file findutils finger fontconfig fontconfig-config foo2zjs
foomatic-db foomatic-db-engine foomatic-db-hpijs foomatic-filters
fortune-mod fortunes-min freeglut3 ftp gamin gdb genisoimage gettext-base
gnome-about gnome-accessibility-themes gnome-desktop-data gnome-doc-utils
gnome-icon-theme gnome-menus gnome-mime-data gnome-netstatus-applet
gnome-themes gnome-user-guide gpgv grep groff-base gsfonts
gstreamer0.10-alsa gstreamer0.10-gnomevfs gstreamer0.10-plugins-base
gstreamer0.10-plugins-base-apps gstreamer0.10-tools guile-1.6-libs gzip
hdparm hostname hotkey-setup human-icon-theme ifupdown info initscripts
inputattach installation-report iptables iputils-arping iputils-ping
iputils-tracepath iso-codes klibc-utils klogd language-pack-en
language-pack-en-base language-pack-gnome-en language-pack-gnome-en-base
language-selector language-selector-common laptop-detect laptop-mode-tools
launchpad-integration less libaa1 libacl1 libao2 libapm1 libart-2.0-2
libasound2 libaspell15 libatk1.0-0 libattr1 libaudiofile0 libavahi-client3
libavahi-common-data libavahi-common3 libavahi-core5 libavahi-glib1
libbluetooth2 libbonobo2-0 libbonobo2-common libbz2-1.0 libc6 libc6-i686
libcaca0 libcap1 libcdparanoia0 libcomerr2 libconsole libcroco3 libcucul0
libdaemon0 libdatrie0 libdbus-1-3 libdbus-glib-1-2 libdecoration0
libdiscover1 libdrm2 libdv4 libedit2 libelfg0 libesd-alsa0 libespeak1
libexif12 libexpat1 libfontconfig1 libfontenc1 libfreetype6 libfribidi0
libgamin0 libgconf2.0-cil libgcrypt11 libgl1-mesa-dri libgl1-mesa-glx
libglib2.0-0 libglib2.0-cil libglu1-mesa libgmime-2.0-2 libgmime2.2-cil
libgnome-keyring0 libgnome-mag2 libgnome-menu2 libgnome-pilot2 libgnome2-0
libgnome2-common libgnomevfs2-bin libgpg-error0 libgpmg1 libgsf-1-114
libgsf-1-common libgstreamer-plugins-base0.10-0 libgstreamer0.10-0
libgtk2.0-common libgtksourceview-common libgtksourceview1.0-0 libgtop2-7
libgtop2-common libguile-ltdl-1 libgutenprint2 libhal-storage1 libhal1
libhtml-parser-perl libhtml-tree-perl libice6 libidl0 libidn11 libieee1284-3
libjpeg62 libklibc libkpathsea4 liblcms1 liblircclient0
liblocale-gettext-perl libmagic1 libmono-cairo1.0-cil libmono-corlib1.0-cil
libmono-corlib2.0-cil libmono-data-tds2.0-cil libmono-security2.0-cil
libmono-sharpzip2.84-cil libmono-system-data2.0-cil
libmono-system-web2.0-cil libmono-system1.0-cil libmono-system2.0-cil
libmono0 libmono2.0-cil libncurses5 libncursesw5 libndesk-dbus-glib1.0-cil
libndesk-dbus1.0-cil libnewt0.52 libnm-glib0 libnm-util0 libnss-mdns libogg0
liboil0.3 liborbit2 libpam-runtime libpam0g libpango1.0-common libpaper1
libparted1.7-1 libpcap0.8 libpcre3 libpisock9 libpng12-0 libportaudio0
libpulse0 libqthreads-12 libraw1394-8 libreadline5 librecode0
libscrollkeeper0 libselinux1 libsensors3 libsepol1 libshout3
libsigc++-2.0-0c2a libslang2 libslp1 libsm6 libsnmp-base libsqlite3-0 libss2
libssl0.9.8 libsysfs2 libtasn1-3 libthai-data libthai0 libtheora0 libtiff4
liburi-perl libusb-0.1-4 libusplash0 libuuid1 libvisual-0.4-0 libvolume-id0
libvorbis0a libvorbisenc2 libvorbisfile3 libwrap0 libwww-perl libx11-data
libx86-1 libxau6 libxaw7 libxcomposite1 libxcursor1 libxdamage1 libxdmcp6
libxevie1 libxext6 libxfixes3 libxfont1 libxft2 libxi6 libxinerama1
libxkbfile1 libxml-twig-perl libxml2 libxml2-utils libxmu6 libxmuu1 libxpm4
libxrandr2 libxrender1 libxres1 libxslt1.1 libxss1 libxt6 libxtrap6 libxtst6
libxv1 libxxf86dga1 linux-restricted-modules-common linux-sound-base locales
login lsb-base lsb-release lsof ltrace makedev man-db manpages memtest86+
mesa-utils mime-support mktemp module-init-tools mono-common mono-gac
mono-jit mono-runtime mount mtr-tiny myspell-en-gb myspell-en-us
myspell-en-za nano ncurses-base ncurses-bin ndisgtk ndiswrapper-common
ndiswrapper-utils-1.9 net-tools netbase ntpdate nvidia-kernel-common
openoffice.org-hyphenation openoffice.org-thesaurus-en-us openprinting-ppds
openssl parted passwd pciutils pcmciautils pkg-config popularity-contest
powermanagement-interface powernowd ppp pppconfig pppoeconf procps psmisc
python-apport python-central python-dbus python-gconf python-gdbm
python-gmenu python-gnupginterface python-gst0.10 python-launchpad-bugs
python-libxml2 python-numeric python-problem-report python-pyorbit
python-software-properties python-support python-xdg rdesktop readahead
readline-common reiserfsprogs rsync screen scrollkeeper sed shared-mime-info
smartdimmer software-properties-gtk ssl-cert startup-tasks strace sudo
sysklogd system-services sysv-rc sysvutils tangerine-icon-theme tar tasksel
tasksel-data tcpdump thunderbird-locale-en-gb time ttf-arabeyes
ttf-arphic-uming ttf-freefont ttf-malayalam-fonts ttf-thai-tlwg tzdata
ubuntu-docs ubuntu-keyring ucf unattended-upgrades unzip update-inetd
upstart upstart-compat-sysv upstart-logd usbutils usplash
usplash-theme-ubuntu util-linux util-linux-locales vbetool vim-common
vim-tiny wamerican wbritish wget whiptail whois wodim wpasupplicant
x-ttcidfont-conf x11-common xauth xbitmaps xfonts-100dpi xfonts-75dpi
xfonts-base xfonts-encodings xfonts-utils xinit xml-core xresprobe
xserver-xorg-video-i810 xsltproc xterm xutils-dev zlib1g
462 upgraded, 0 newly installed, 0 to remove and 334 not upgraded.
Need to get 0B/174MB of archives.
After unpacking 12.3MB of additional disk space will be used.
Do you want to continue [Y/n]?

AND THEN I typed the "y" and got this:

Media change: please insert the disc labeled
'Ubuntu 8.04 _Hardy Heron_ - Release i386 (20080422.2)'
in the drive '/cdrom/' and press enter

NOTE that it asked for the Hardy, not the Gutsy.

AND THEN ... the CD whirred and whirred for about six minutes and, then, this appeared in the terminal box:

Package configuration

┌───────────────────────────┤ Configuring libc6 ├───────────────────────────┐
│ │
│ Running services and programs that are using NSS need to be restarted, │
│ otherwise they might not be able to do lookup or authentication any │
│ more. The installation process is able to restart some services (such as │
│ ssh or telnetd), but other programs cannot be restarted automatically. │
│ One such program that needs manual stopping and restart after the glibc │
│ upgrade by yourself is xdm - because automatic restart might disconnect │
│ your active X11 sessions. │
│ │
│ This script detected the following installed services which must be │
│ stopped before the upgrade: gdm │
│ │
│ If you want to interrupt the upgrade now and continue later, please │
│ answer No to the question below. │
│ │
│ <Ok>


So then I hit enter and in a little box labeled "Configuring libc6," was asked: "Do you want to upgrade glibc now? Yes/No"[/COLOR]

And ... a long process started ... the terminal session for which I have attached in a txt file called "fultona_terminal."

Then I restarted the system and ... it gave me a black screen saying that it was stopping or terminating all services and that it "will now restart." It didn't restart for 10 minutes, so I forced a shutdown and repowered and the same kernel (16?) started, I got the same logon sequence as before, the same desktop, the same BUT no more wireless.

Gosh, if I've messed something up, would it be easier just to do a fresh install?

As always, THANKS!

[dstew]

Wow. You are traveling in territory unfamiliar to me. If it goes bad, you might reboot in Recovery Mode, then try again. That is because Recovery Mode does not start gdm or xdm, so the process may not get blocked.

[fultona]

I'll let you know how this little adventure winds up.

I think I'm just going to do a fresh install. I've already backed up all of my important data.

Thanks!!!

[fultona]

Fresh install completed. Very smooth so far. Even wireless worked immediately.

Thanks for your help so I could try the "upgrade" approach, but I just got in too deep. THANKS.

[kmount]

E: Could not get lock /var/lib/dpkg/lock - open (11 Resource temporarily unavailable)
E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?

This is what I get when I do the sudo apt-get check

[dstew]

kmount, that error occurs if Synaptic is open and you try to use the command line apt-get. Both processes use the same resources, so when one is active, it "locks" the resources to prevent other processes from accessing it. You just need to be sure only one process is going at any time.

[kmount]

kmount, that error occurs if Synaptic is open and you try to use the command line apt-get. Both processes use the same resources, so when one is active, it "locks" the resources to prevent other processes from accessing it. You just need to be sure only one process is going at any time.
Thanks
I am not running Synaptic, infact when I try to open synaptic I get the message: Unable to get exclusive lock
I need to know how to stop any process that may be running in the background

[dstew]

To look at your processes, use the command Top. You can kill a process using System --> Administration --> System Monitor, processes tab. If you know the application name, you can use the killall command. For example, if firefox was frozen, you could get a terminal with ctrl-atl-F1 and enter
sudo killall firefoxThat kills firefox and all the processes it may have spawned.